Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
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Reviews of 100 Sunset Hotel

3.5 out of 5
100 Sunset Hotel
Jl. Sunset Road No. 100c, Kuta, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 144 reviews" "
Rating 8 - Good. 69 out of 144 reviews" "
Rating 6 - Okay. 27 out of 144 reviews" "
Rating 4 - Poor. 4 out of 144 reviews" "
Rating 2 - Terrible. 6 out of 144 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomodation was great.
Stayed 5 nights in Sep 2023
Response from Ermi on Oct 16, 2023
Fantastic to hear from you and thank you for taking the time to drop us your review. We are glad to know that you were enjoyed your stay with us. We look forward to welcoming you again at 100 Sunset Hotel on your next holiday in Bali.

10/10 Excellent

Eviana

Stayed 3 nights in Aug 2021
Response from Ermi on Sep 21, 2021
Fantastic to hear from you and thank you for taking the time to drop us your review. We are thrilled that you enjoyed your stay and thought that not only our room but our service was fantastic! We look forward to welcoming you again when your next holiday in Bali.

8/10 Good

Verified traveler

Stayed 1 night in Apr 2021
Response from Ermi on May 5, 2021
Thank you for staying with us at 100 Sunset Kuta Hotel and give us your good review. We look forward to welcoming back you at 100 Sunset Kuta Hotel.

8/10 Good

Shari

Liked: Staff & service, room comfort
Great location
Location very convenient to Siloam Hospital and restaurants and massage palaces.
Stayed 1 night in Oct 2019
Response from Ermi on Oct 7, 2019
Fantastic to hear from you and thank you for taking the time to drop us your review. We are thrilled that you enjoyed your stay and thought that not only our room but our service was fantastic! We look forward to welcoming you again when your next holiday in Bali.

10/10 Excellent

KABIR AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ermi on Oct 4, 2019
Fantastic to hear from you and thank you for taking the time to drop us your review. We are thrilled that you enjoyed your stay and thought that not only our room but our service was fantastic! We look forward to welcoming you again when your next holiday in Bali.

6/10 Okay

Shari

It was conviently located close to Shiloam hospital as my husband was admitted there. Overall its ok with minor issues of loud noisy kods at night, dirty towel.
Stayed 1 night in Mar 2019
Response from Ermi on Mar 26, 2019
Thank you for staying with us and gave us your feedback. We do apologize for the inconvenience caused of noisy and dirty towel, i will pass your comment to management and operational team for further follow up. We look forward to welcoming back you at 100 Sunset Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good comfort and beautiful pool view of hotel. Very good hospitality, room service and breakfast... and we enjoyed our stay there.
Stayed 4 nights in Dec 2018
Response from Ermi on Jan 14, 2019
Thanks for staying with us and gave us your great feedback. We are glad to know that you were enjoyed your stay and we look forward to welcoming back you when your next holiday in Bali.

2/10 Terrible

Nick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A lot of bed bug crawling around the bed, the hot water is not hot, very dirty condition
Stayed 3 nights in Dec 2018
Response from Ermi on Jan 9, 2019
Fantastic to hear from you and thank you for taking the time to drop us your review. We do apologize for the inconvenience caused , I will pass your comment to Management and operational team for further follow up. We look forward to welcoming you again when your next holiday in Bali.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport l, short stay recommend
Stayed 1 night in Sep 2018
Response from Ermi on Sep 12, 2018
Fantastic to hear from you and thank you for taking the time to drop us your review. We are thrilled that you enjoyed your stay and thought that not only our room but our service was fantastic! We look forward to welcoming you again when your next holiday in Bali.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Cheap
Staff were helpful and friendly but the hotel and especially the restaurant was very dirty. It was a budget price but we did expect it to be clean. We also had 2 young girls in the room next door you were awake all night as they never went to bed
Stayed 1 night in Apr 2018
Response from Ermi on Apr 26, 2018
Fantastic to hear from you and thank you for taking the time to drop us your review. We do apologize for the incovenience caused of restaurant cleanliness and I will pass your comments to our operational team for further follow up. Looking forward to welcoming you again when your next holiday in Bali.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is not really clean. The staff are friendly and helpful. Hotel location is ok
Stayed 1 night in Jan 2018
Response from Ermi on Jan 12, 2018
Fantastic to hear from you and thank you for taking the time to drop us an email! We are thrilled that you enjoyed your stay and thought that our service was fantastic! I will pass your comments on regarding our hotel cleanlines to our operational team for further follow up. Looking forward to welcoming you again when your next holiday in Bali.

8/10 Good

Joseph, Perth Western Australia

Liked: Cleanliness, staff & service, room comfort
Satisfactory hotel
Satisfactory hotel but with exceptionally polite, kind and very helpful receptionists. Hotel is out of town and the recommended bluebird taxi service group (not Bali taxi-crooks) was inexpensive. There is a free shuttle service from the hotel to Kuta Square at 10 am everyday and that was a bonus. However, breakfast was less to be desired with the same menu each and every day (catered mainly for the mainland Chinese tourists) and lacked any fruit or vegetables such as tomatoes, cheese, yogurt or cucumbers, omelettes or even mixed salad was never offered for breakfast. Caucasian tourists would find this unacceptable. Plain white bread was only ONE loaf but was topped up with guest's requests. Apparently the reason for this was that many tourists either wasted the bread or stole them for later use in their rooms.The same was with white rice, chicken and cabbage. The pool was very nice.
Stayed 5 nights in Sep 2017

8/10 Good

henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Winston, Sydney

Disliked: Property conditions & facilities
No internet
Hotel states that there is internet, however even though my device is connected to their router there is still no internet. Staff could only check that i had internet connection. Upon viewing that it was connected their response was, "yes sir you have internet on". However being connected to a router does not mean having internet. Not the staffs problem but the hotel The hotel doesn't have internet. Other than that, the rooms were quite comfortable.
Response from Alfian Dagung on Nov 8, 2016
Dear Mr. Winston, Thank you very much for spending your time to write comments about 100 Sunset Hotel. Free Wifi in room and public area is one of our facility. If you have any trouble about wifi connection, please contact our front office. You may need to disconnect first and relogin. Username and ID for wifi already include in keycard jacket. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Best Regards, Alfian Dagung Ecommerce

6/10 Okay

Jenny

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Really good beds, really bad food
I stayed here a few times about 3 years ago and came back because this hotels have really comfy beds and it's location is not too far from the airport. Good hotel to stay just a night or two just before or after traveling. The beds are still very comfy but the hotel is pretty ran down. Staff is very friendly though so can't say anything bad about that. But the food situation is way below average. 3 years ago they had a breakfast buffet that was quite ok actually but that has changed. Really bad breakfast, not worth paying for. And we also had room service from the 24 hour open Chinese restaurant in the hotel when we arrived very late the night before and that was terrible, hardly edible. Its a shame I think, this hotel could be quite good but these days it lacks what it used to have.
Response from General Manager on Oct 24, 2016
Dear Sir/Madam, Thank you very much for spending your time to write comments about 100 Sunset Hotel. We will put more attention for your advice and we hope no problem in the future. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

8/10 Good

Rama & Bhavina, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel minutes away from Kuta beach
It was a nice hotel, wasn't too crowded. the pool was good, the food was great! It was too noisy at night and we couldn't get much sleep the first three nights. Beautiful room and bathroom. We fell in love with the room! The hotel lift was broken for the first few days of our stay. We had to climb 3 flights of stairs to our room. Yes, we had to carry our luggage up to our room. I'd say the hotel staff weren't as friendly as I expected. we stood in the restaurant for a good 15 - 20 mins before anyone came up to serve us. The staff did not understand much of what we were saying. Only the Admin staff speak and understand proper English. we did have a great time but it could have gone better.
Response from Alfian Dagung on Mar 24, 2016
Dear Sir, Thank you very much for spending your time to write comments about 100 Sunset Hotel. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great stay
We were delighted with our stay. The service is really great however the breakfast at the hotel has limited choice and food taste average, the gym is not exactly a gym, its a really small room with just two machines...
Dear Sir, Thank you very much for spending your time to write comments about 100 Sunset Hotel. We will put more attention for your advice and we hope no problem in the future. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

2/10 Terrible

Joy, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience
The hotel is not as shown as the photos. Hotel staff required us to leave room key with the counter whenever I left my room during my stay when I insisted not to, they sternly warned me of losing the room key I will be charged and additional cost which was not indicated to me in the T&C as well as on expedia when I booked the hotel. The worst hotel I ever stayed in with poor breakfast as well as poor hotel staff who refused to help but to raise their voices at customer.
Response from Alfian on Jan 25, 2017
Dear Sir/Madam, Thank you very much for spending your time to write comments about 100 Sunset Hotel. We will put more attention for your advice and we hope no problem in the future. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

8/10 Good

Wolfgang, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 Night Stay at the 100 Sunset 2 Hotel.
Stayed in a Premier Room with balcony & Pool view. Room was spacious with king sized bed, desk, LCD TV and coffee facilities. Room was very clean & tidy. Staff was very friendly and helpful although most of the staff couldn't speak much English. We took advantage of the free daily shuttle into Kuta. All-over we had a pleasant stay.
Response from Alfian on Mar 24, 2016
Dear Sir/Madam, Thank you very much for spending your time to write comments about 100 Sunset Hotel. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

6/10 Okay

Ashley, Toronto, On

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel.
The hotel was really nice. I was just disappointed when I had arranged for a cab to take me to the airport through the hotel for 3:45am the following morning and when I got to the lobby there was no car and I had to stand on the road/highway that early in the morning with all my luggage.
Response from Alfian on Mar 24, 2016
Dear Sir/Madam, Thank you very much for spending your time to write comments about 100 Sunset Hotel. We will put more attention for your advice and we hope no problem in the future. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

10/10 Excellent

SOPIAH, slim river,perak,malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
The staff is polite and helpfull. The area is calm and easily to access.The food very nice and enjoyed to eat.
Response from General Manager on Oct 24, 2016
Dear Mrs. Sopiah, Thank you very much for spending your time to write comments about 100 Sunset Hotel. We will put more attention for your advice and we hope no problem in the future. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

8/10 Good

Roma, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Overall I would say that this was a great hotel. Staffs were all very friendly, accommodating and helpful. They promptly attend to us with every bit of request or questions that we had. The daily breakfast buffet was also quite nice and meets our expectation, just enough variety and it was delicious. Our room was really cozy, tv with cable, wifi connection was strong and the balcony was a plus. There were 2 malls, a couple of restaurants & some spas nearby. Cons: The location was a bit out of the way. you'll need a cab to get to kuta (7-10mins to kuta beach / waterbom)
Response from Alfian on Oct 24, 2016
Dear Mr Roma, Thank you very much for spending your time to write comments about 100 Sunset Hotel. I do hope that you will stay again at 100 Sunset Hotel for your up coming visit to bali. Regards, Alfian Dagung Ecommerce

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Too far from anywhere
Great rooms but location is bad need to get a taxi every time you want to go somewhere no places to eat within walking distance

6/10 Okay

Verified traveler

Disliked: Staff & service
Nice hotel staff and breakfast
The swimming pool is a bit small. The breakfast is up to standdard but the fruit is not sweet.

6/10 Okay

Aminah, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel
After a short stay in Seminyak, we transferred to stay in Kuta. What I didn't expect was that the hotel is no where near the beach but it was okay considering that the hotel was near so many amenities. If you're looking for a reasonably priced hotel with basic pool and gym, 100 Sunset 2 Hotel is a good bargain.

10/10 Excellent

Kate, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Great overall experience, requested a room away from the main road but was given a room right above the noisy main road. Raised it to the staff and they fixed it straight away. Enjoyed the quiet room at the back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ross, London, England

Liked: Cleanliness, property conditions & facilities
Good hotel, a little way off Kuta beach
Hotel is generally well kept and the hotel staff are friendly, even if there are a few communication barriers. It can be challenging to get a taxi as the hotel is located on the main road, although the security guards will eventually flag you one down if you ask. It can take anywhere between 10- 35 minutes to reach Kuta beach from the hotel due to the Balinese traffic however cabs are inexpensive if you choose a Bluebird (be careful as there are some imitations of these by other firms.) The atmosphere around the hotel is very relaxed and welcoming.

6/10 Okay

Sam, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1 night close to airport
We stayed here after getting in late and before flying out to another island the next morning. The bed was fairly comfortable, and breakfast was fine. Staff very nice. But the whole building really looks like it needs a deep clean. A fresh coat of paint in the room/hallways and some scrubbing in the bathrooms would go a long, long way. Also our hallway smelled pretty bad. That said, for the price it was fine for our purposes.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for passing thru
We find this hotel good for passing thru Kuta. The rooms are clean and comfortable and the staff are very helpful. We had a problem with our air-conditioner where we couldn't adjust it or turn it off but they came and fixed it for us at 3.30am.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & clean stay with excellent service.
The hotel is rather small but it's very comfortable and clean. They took note of my requests for the type of room and checked us in accordingly. The staff was very prompt in responding to our requests.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

familyF, UK Hants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The room was good value, we paid about GBP30. Very clean and well maintained, simple but for the money comfortable. Beds comfortable. Staff were friendly and helpful. Internet worked well during the day but as with most places slowed down in the evenings; still it was free so ok. Aircon in the dining room not terribly effective and breakfast, although it included a reasonable spread, quality wasn't great. However, it was included, so for the money a bonus. Easy trip to and from the airport as the hotel is on a main road. Overall we liked this hotel and would stay again. Couple of tips, try the coffee shop next door, best cakes in Bali and coffee half price of Starbucks. When you want to go out phone down 5 minutes before and order a taxi as they can sometimes be a few minutes arriving. Get a room away from the road as the ones facing are noisy.

8/10 Good

Majid, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Kuta about 4-5 min drive to beach
My experience was wonderful. Hotel was clean and the staffs were absolutely friendly and helpful. The location was good for us as we liked to be somewhere close to local restaurants ( not in tourists populated areas) but still 3-5min drive to Kuta, Legian beach. Worth to mention, the hotel is close many local and decent restaurants and spas and Carrefour is nearby.
Pool view

10/10 Excellent

Bali Gateway, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money & Nice Hospitality
The Hotel has Great selection for the breakfast buffet which cover from eastern to western. The front desk reception is very quick respond to our request whenever we need for their helps. The location is good as its just need about 15 minutes to Kuta Beach/Legian Street lesser than USD 2.00 by Blue Bird taxi and beside the hotel you can walk lesser than 1 minute to get to the Arabic Lounge for a Hang Out or A Luxurious & Delicious European Cake & Pasties cafe to chat over a cup of cappuccino with friends or else you can get a super value SPA or facial treatment by walking 2 minutes from the hotel. For me, i definitely will come back to here again to spend the holiday!

10/10 Excellent

Em, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunset 100 2
Excellent experience, good loacation, friendly and helpful staff. Excellent food service.

8/10 Good

Danny, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful
The Hotel was great, best bed and pillow combination of my entire trip, clean & modern. They serve a nice buffet breakfast, the food in the restaurant is excellent; it's a good thing there are no eateries anywhere within walking distance. You have to cab it to get to the beach and shopping area...maybe 5 minutes out. There is a banking machine across the street along with a Circle C minimart store where you can purchase water and other snacks, too expensive in Hotel.

10/10 Excellent

Honey, Sinagpore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The staffs are very friendly, and I mean all of them. Always smiley and greeting you whenever they see you. Deluxe room was perfect and the bed was super comfy! Environment was not noisy at all though the hotel is next to the street.(Probably because the rooms are further in). BUT it would be nice they would change the bedsheets when they clean the rooms. Our sheets were stained and instead of changing a new one to it they just make-do the bed with the same one. Toilet was kinda small for a deluxe room actually. And was surprised that our room doesn't come with the bathtub. And we had to pay additional cash to request a room with comes with it. Overall, we still has a pleaseant stay. Plus the room service is 24 hours and the food was good. :)

4/10 Poor

Robin, USA

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointed
Pool was out of order. hard to to get around. free shuttle only runs three times a day and is not round trip! The staff tried their best.

10/10 Excellent

Vlado, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, service + quality
The hotel really surprise us, the service starting at the moment that you arrived is incredible, good breakfast, we tried the room service and the food was really good and not expensive.We did the 2 hour session spa and enjoy it. We recommend it.

8/10 Good

David, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but wrong location
The hotel and staff were great but the location lets the hotel down. There is not much to do within walking distance and so taxis were needed for doing everything. If you are on a sightseeing trip then this will not really be a problem but if you are looking for more beach time then this might not be the place for you. My main gripe was a dog in the property next door which barked in the middle of the night. Every night. Also be aware that taxes are not included in the price of the food and drinks quoted.

8/10 Good

musings, Spore

Liked: Room comfort
Maintanence much needed now
This is the fifth time I am staying at 100 Sunset 2. Suffice to say, my satisfaction level has decreased this time round. Firstly, I reckon some improvement is needed. The room I moved in to has the shower clogged and A/C needed servicing as it wasn't cold. Lucky though, they managed to rectify this situation in a day's time. I saw some new hotels sprouting along this same street. I guess I will look into those the next time I head down to Bali again..

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything broken and smelling smoke
The room was smelling like if people was smoking there for ages. The shower, the toilet and the washbasin were broken.

10/10 Excellent

Kathleen Seah, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and Fantastic service.
This Hotel was recomended by a relative who stays there when he is in Bali. We were most impressed with the friendlinest and helpfullness of all the Staff regardless of their position. We were greeted with a smile and a hello on every encounter with the Staff. The condition of our room was fresh and clean. No issues with the Bathroom, cleah and good size. Good variety of food both for breakfast and dinner. I would certainly recommeend it to my friends. Rating 10/10

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Brian & Hannah, Glasgow

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms but terrible service & location
Located too far away from Kuta centre and free shuttle is too infrequent. Food overpriced. Buffet breakfast has limited variety. Service was bad - reception could not understand why we did not want to leave a cash deposit (we did offer a card) as we were leaving Bali following our stay and didn't want leftover Indonesian currency. This resulted in the maid emptying our minibar which after some frustration was put back. The rooms are very comfortable but I'd recommend somewhere closer to Kuta rather than here.

8/10 Good

Rob, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muslim hotel
The breakfast choice was disappointing with no bacon. It would be good to have the choice of sheet and blanket instead of heavy doona.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but location could be better
This hotel is great for the price paid. It's new, clean and the standard room itself is pretty spacious and very comfortable with two of the most fluffy pillows provided for each guest and the bed is great! However, the walls and door seem hollow as we can hear when people are talking next door or outside but with such comfy pillows and bed, you would soon doze off and the noises are history. The buffet breakfast has decent spread and changes everyday. Only down side is nearest attractions like Krisna and Carrefour (across a very busy highway) are not within comfortable walking distance although short taxi ride can get us there. Kuta Beach is not that far from the hotel but if there is traffic, expect half hour journey to get there by car. The hotel provides one way free shuttle to Kuta Square thrice daily. Staffs here are very helpful and speaks good English. Overall great value for money if one doesn't mind getting taxi to anywhere.

10/10 Excellent

Matt, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel...could be closer to action
Hotel Great: - Staff incredibly friendly, genuine and helpful. - Great breakfast buffet with killer Americanos made from local beans. - Everything else very good. Location: - Would like to have been right near the strip in Kuta. Took a $5 cab ride to get there each day.

8/10 Good

Margy, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for passing thru
Very nice hotel, well situated and clean, with everything you will need. We stayed for 2 nights when we arrived in Bali before moving on to other parts of the Island. The hotel has a nice pool, good breakfast, and a restaurant if you want to eat in.