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Reviews of Alila Villas Uluwatu, Bali

5 out of 5
Alila Villas Uluwatu, Bali
Jl Belimbing Sari, Banjar Tambiyak, Pecatu, Bali

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 188 reviews" "
Rating 8 - Good. 20 out of 188 reviews" "
Rating 6 - Okay. 8 out of 188 reviews" "
Rating 4 - Poor. 2 out of 188 reviews" "
Rating 2 - Terrible. 2 out of 188 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadeem

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10, it’s perfection
What a la Amazing hotel, worth the hype. Best hotel I’ve been to in Bali , better than both four seasons I’ve stayed in before! Service is amazing and the design of this hotel is a master piece! All villas with big pools, yoga in the morning - food is delicious! A dream stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto es que el local que tienen para ver la puesta del sol no se ve
Stayed 4 nights in Sep 2023

10/10 Excellent

Bonnie

Stayed 5 nights in Sep 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful if you can afford it. The real deal
Stayed 3 nights in Jun 2023

4/10 Poor

Craig

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property is in a beautiful location & is good if you want to visit savaya but it’s 2 or 3 nights maximum but it does have major service issues: Clear shortage of staff in all front of house areas. Often waiting for someone to attend to you. Lack of recognisable reception or concierge really doesn’t help. Staff often confused if breakfast is or isn’t included. Also, Breakfast menu changes daily which clearly creates quality control issues in the food because a lot of the dishes are poorly conceived and executed. Worst breakfast I had in the 6 hotels I visited in Bali. Going back to basics with 2 or 3 daily specials would massively improve service, along with making it inclusive for all market's. We ordered two glasses of champagne for dinner, cold glasses turned up but champagne was over 15 minutes later and then total confusion between all 5 waiting staff what to do because they realised glasses were no longer cold. It took over 20 minutes to get 2 glasses of champagne. Staff vanished for over 15 minutes in the sunset bar, we just left without signing. What became obvious during my stay is the hotel has a lot of weddings & I think this leads to the staff shortages and quality issues. Everyone is trying to service the hotel & the wedding at the same time. Hotel just needs a new GM as the issues all come from the top. Staff clearly not well trained & organised. For reference, I stayed with a friend & we travel the world in the best 5 star hotels.
Stayed 4 nights in Apr 2023

10/10 Excellent

Lezhong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise...
We had an amazing stay at this beautiful resort. The team was so welcoming and ensured that we were comfortable throughout our stay. The food at both restaurants - cire & the warung - were fantastic.
Stayed 3 nights in Nov 2022

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, views, food, room, EVERYTHING was perfect! Cannot recommend this place enough!
Stayed 4 nights in Aug 2022

10/10 Excellent

Alka

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and room was exocetpitonal and room was phenomenal. Love this hotel and would come back. Wie our butler was amazing and helpful and lived on chalk gave us upgrade to the Presidental 4 bedroom suite
Stayed 2 nights in Jun 2022

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff training required.
Amazing venue. Staff were very friendly and appeared to be willing to help but unfortunately consistently under delivered. Apart from two staff the rest were unfortunately we’re very poorly trained. Unbelievably slow service - slowest I have ever experienced in Asia - a simple drink took 45 mins to arrive. 30 mins for a menu to arrive after sitting down at the restaurant. All of the wine was clearly kept poorly - flat champagne for example. Which is a shame as the quality of the food was excellent as was the accommodation, if a little tired. Simple basic training would go a long way and make this place worth the money. There are other cheaper places with better service next door.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Hemal Jain on Jan 14, 2020
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Hemal Jain on Jan 14, 2020
Thank you

10/10 Excellent

Faye

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and chic place with excellent service. Restaurants are all great!!
Stayed 2 nights in Oct 2019
Response from Hemal Jain on Oct 25, 2019
Thank you very much and see you back soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely spectacular and we were treated with then utmost care. Randu took extra special care with us at breakfast which mad every morning that much better than the next. One feedback, property to look at increasing the experiences offered - aligned to their sustainability mission. Overall incredible and would absolutely recommend it!
Stayed 3 nights in Sep 2019

10/10 Excellent

Othman, Saudi Arabia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience , far from the city, very calm and comfy with multiple stunning view. I recommend staying at this hotel part of your trip in bali as its slightly far from the city.
Stayed 3 nights in Sep 2019
Response from Hemal Jain on Sep 22, 2019
Dear Othman, Thank you very much for your kind review and glad you had a great time. Look forward to welcoming you back home soon. Warm Regards Hemal Jain General Manage

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A superb hotel, excellent staff and facilities. However it’s located very close to Omnia dayclub which plays very loud music from about 1-8pm. This hampered the relaxation around the pool villa as felt like a rave was happening next door.
Stayed 3 nights in Aug 2019
Response from Hemal on Aug 19, 2019
Thank you for your review on the resort.....apologies for the noise with the Omnia music. We are looking into few options so that this can be curbed. Look forward to welcoming you back home soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Hilmi, Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite resort so far: amazing views, picture-perfect beach, very attentive staff, the best spa experience, great attention to detail. Please build handrails for the 600 steps to the beach to avoid unwanted accidents. An elevator or tram to the beach (like they have at Ayana Resort) would be perfect, though.
Stayed 1 night in Jul 2019
Response from Hemal Jain on Aug 1, 2019
Dear Hilmi, Thank you very much for your kind review and so glad you had a great time. Indeed there are 600 steps to the beach but yes we will not be able to install the elevator as we would like it to be serene. See you back soon. Regards Hemal Jain General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime Sophistication
My husband and our 19 year old daughter shared an enormous one bedroom villa at Alila and had a sublime time. Decor, service, food, activities, spa and staff are all fantastic. A little far from shopping in Seminyak requiring a day trip. Recommend the cooking class as you also eat your cooked meal. Suggest getting a villa with an ocean view, not too high as can hear music from neighbouring Omnia if on top levels, and close to main facilities. We will stay again.
Stayed 6 nights in Jul 2019
Response from Hemal on Jul 26, 2019
Thank you very much for a lovely review and so happy that you had a great time with us. Indeed the food, activities, Spa Alila elements, cooking class experience etc all make up for a great experience. Look forward to welcoming you back home soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Laurinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly mind blowing !
Alila Uluwatu was the most beautiful resort we have ever stayed in and we have stayed in many. The design and layout is simply stunning and it’s position on the edge of the Indian Ocean is awe inspiring. We stayed in a one bedroom villa with our son which was incredibly spacious and well appointed, the view of the ocean is only partial and is far away but the surroundings and design of the outdoor area is so beautiful, it didn’t matter. The staff are so attentive, genuine and warm , it was very hard to say goodbye to them when we left . The food is excellent in both restaurants and the poolside menu has everything you would want it to have . The breakfasts are an absolute treat and the menu changes completely every day. The quality and setting of the sunset cabana and it’s wonderful cocktails were a sublime way to end the day. Complimentary yoga is held everyday by a very accomplished Yogi in an elevated pavilion over looking the ocean and listening to the waves crashing as we meditated , was an inspirational way to start our day. Our stay at Alila started with an upset with our airport transfer but the hotel manager went above and beyond to compensate for the mishap and went absolutely out of his way to ensure that this didn’t spoil our stay. Our 5 nights in Alila Uluwatu will be forever in our memories as a truly wonderful experience, thank you 🙏
Stayed 5 nights in Jun 2019
Response from Hemal on Jul 26, 2019
Dear Laurinda, Thanks heaps for a lovely review on your experience with us, so great to hear that you had the most perfect holiday. Indeed the design, layout, views of the Ocean, great service from the team, pool side offerings, curated breakfast offerings, yoga everyday etc all make up for a great stay. Apologies for the inconvenience with the transfer but glad all was sorted. We look forward to welcoming you back home soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive ! very unique design and atmosphere, feel like myself in different planet ! stunning!
Stayed 1 night in Jun 2019
Response from Hemal on Jul 6, 2019
Thank you so much and look forward to welcoming you home soon. Warm Regards Hemal Jain General Manager

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Hemal on Jul 6, 2019
Thank you

10/10 Excellent

DM, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Design and service, stunning views and architecture
Stayed 2 nights in Jun 2019
Response from Hemal on Jun 25, 2019
Thank you very much for your review and look forward to welcoming you home soon. Warm Regards Hemal Jain

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nothing short of amazing. We especially want to thank all of the staff, including Made and Ngurah, the ladies in the front, the breakfast crew, Nanik and the other wonderful ladies in the spa. They are all incredible. This hotel is a sublime experience and now one of our favorite hotels in the world. Truly a magical experience! We miss it already!
Stayed 3 nights in Jun 2019
Response from Hemal Jain on Jun 25, 2019
Wow, what a fantastic review, thanks heaps for this....indeed the services make it extra special. We cant wait to welcome you back home again soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Hemal Jain on Jun 14, 2019
Thank You

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. A lot of the landscaping was dead which was a bit of a bummer... but overall beautiful. It’s worth it for the view and the gorgeous beach.
Stayed 2 nights in May 2019
Response from Hemal Jain on Jun 14, 2019
Thank you for your review and glad you had a good time. Apologies that the landscaping wasn't great, but we will look into it and ensure its fine. Look forward to welcoming you back home soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a relax holiday in Alila. Everything there is great!
Stayed 4 nights in Dec 2018
Response from Hemal on Apr 24, 2019
Thank you very much and see you back soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, excellent staff and restaurants. Will definitely go back.
Stayed 9 nights in Apr 2019
Response from Hemal on Apr 24, 2019
Thank you so much and see you back soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Hemal Jain on Apr 20, 2019
Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful away from the traffic and tourist crowds. Don’t come here expecting to party!
Stayed 7 nights in Mar 2019
Response from Hemal Jain on Mar 25, 2019
Thank you very much for a lovely review and indeed we are in a very beautiful tranquil surroundings. Look forward to welcoming you back home soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb view from the main pool and cabana and friendly staff!
Stayed 2 nights in Mar 2019
Response from Hemal Jain on Mar 17, 2019
Thank you very much for a lovely review and we cant wait to welcome you back home soon. Warm Regards Hemal Jain General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Hemal Jain on Mar 17, 2019
Thank you

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2019
Response from Jerry Januar on Jan 11, 2019
Thank you for your recent stay, we look forward to welcome you back someday in the near future.

10/10 Excellent

KA YIN EMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely pleasant stay
My family and I originally booked the two-bedroom villa, but were pleasantly surprised when we were upgraded to the three-bedroom hillside villa upon checking in. The service of Alila had been impeccable from the moment they picked us up from the airport to the drop-off. All the staff there had a big smile on their face and they made us feel very welcome. They never said no for any request and took care of everything for us, such as remembering that my mom is lactose intolerant and preparing a special meal for her every time we dined at their restaurants. I have to mention that the food there was tasty, especially the bread from the CIRE. It was freshly made in-house every day and super delicious. We always had to ask for more because it was so good! Our private butler Artha was amazing too. He was very attentive and paid attention to every little thing. Overall we had an excellent experience staying with Alila.
Stayed 4 nights in Dec 2018
Response from Jerry Januar on Dec 28, 2018
Thank you for your recent stay and happy to hear your stay was great. We look forward to welcome you again someday in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa, lots of space and also great privacy. Staff are nice too, should go back if got chance.
Stayed 4 nights in Dec 2018
Response from Jerry Januar on Dec 27, 2018
Thank you for your recent stay and look forward to welcome you back someday in the near future

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Jerry Januar on Dec 25, 2018
Thank you for your recent stay and look forward to have you back someday in the near future.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 8 nights in Dec 2018
Response from Jerry Januar on Dec 19, 2018
Thank you for your recent stay, we look forward to welcome you back someday in the near future.

10/10 Excellent

Brandi, New York, us

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Jerry Januar on Dec 12, 2018
Thank you for your recent stay, we look forward to welcome you back someday in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Jerry Januar on Dec 12, 2018
Thank you for your recent stay, we look forward to welcome you back someday in the near future.

10/10 Excellent

Loai, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had such an amzing experience and relaxing time like what i did at this lovely hotel and extremely happy staffs.
Stayed 1 night in Nov 2018
Response from Jerry Januar on Nov 13, 2018
Thank you for your recent stay, we look forward to welcome you back someday in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take as much Insect Repellent(yes I caped it because it matters) as you can. Those mosquitos would eat you alive without you knowing it. My girlfriend even caught a fever(possibly dengue fever) because of mosquito bite. So take it seriously. Other than this you can't ask more for hotel like this
Stayed 3 nights in Sep 2018
Response from Jerry Januar on Oct 9, 2018
Thank you for your recent stay at Alila Villas Uluwatu, we look forward to welcome you back someday in the near future.

10/10 Excellent

Callum, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply outstanding. You must stay here.
From the moment you enter, you are treated like the most important person there. The facilities, the staff, the room to the view. Everything is absolutely outstanding. If you stay in one hotel before you die, make it Alila. You will not regret it.
Stayed 4 nights in Aug 2018
Response from Jerry Januar on Oct 3, 2018
Thank you for your recent stay, we look forward to welcome you back at Alila Villas Uluwatu someday in the near future.

10/10 Excellent

Jo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday
Our second time staying at this world-class resort and it is extremely difficult to find fault when there are such amazing views and friendly staffs where everyone will make sure you are happy and comfortable during your stay. Keep up the excellent work!
Stayed 3 nights in Sep 2018
Response from Jerry Januar on Sep 26, 2018
Thank you for your recent stay at Alila Villas Uluwatu, We look forward to welcome you back someday in the near future.

10/10 Excellent

Vishnu, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Jaw Dropping Stay
One of the best stays I have ever had in past 6 months highly recommended
Stayed 1 night in Jul 2018
Response from Jerry Januar on Jul 26, 2018
Thank you for your recent stay at Alila Villas Uluwatu, We look forward to have you again someday in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was beyond expectations. The food, the villa, the amenities.....just perfect.
Stayed 2 nights in Jul 2018
Response from Jerry Januar on Jul 21, 2018
Thank you for your recent stay at Alila Villas Uluwatu, we look forward to have you staying again someday in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for couples
Excellent stay. The attention to details is impeccable. The service is top notch, and the view is breathtaking. There was a small privacy hiccup caused by other guest which the managent resolved professionally.
Stayed 1 night in Jun 2018
Response from Jerry Januar on Jun 25, 2018
Thank you for your recent stay at Alila Villas Uluwatu. We look forward to welcome you back someday in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Jerry Januar on Jun 21, 2018
Thank you for your recent stay at Alila Villas Uluwatu, we look forward to welcome you back someday in the near future.

10/10 Excellent

J, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreal views, villas were amazing and staff was so friendly and attentive.
Stayed 2 nights in Jun 2018
Response from Jerry Januar on Jun 19, 2018
Thank you for your recent stay at Alila Villas Uluwatu, we look forward to welcome you back some day in the near future.

10/10 Excellent

Gana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute heaven
This has got to be the most incredible hotel I have ever stayed at. My husband and I spent 3 nights in a villa on our honeymoon and could not be more pleased. From the stunning rooms, delicious breakfast and jaw dropping views this hotel is worth the visit. They must have an itinerary of each guest because every day multiple staff members (from buggy drivers to waiters) would inquire about our specific activities of the day and we were shocked at how they knew we had just come from aerial yoga etc. Unforgetable experience and unforgettable hotel.
Stayed 3 nights in May 2018
Response from Jerry Januar on Jun 4, 2018
Dear Gana, It was pleasure to hear that your stay at Alila Villas Uluwatu was enjoyable. We and all the time here look forward to welcome you again someday in the near future.