Outdoor pool, sun loungers
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Reviews of Amaroossa Suite Bali

4 out of 5
Amaroossa Suite Bali
Jl. Kebo Iwa No. 2, Taman Mumbul, Nusa Dua, Bali

Reviews

5.6
Rating 10 - Excellent. 5 out of 54 reviews" "
Rating 8 - Good. 14 out of 54 reviews" "
Rating 6 - Okay. 13 out of 54 reviews" "
Rating 4 - Poor. 9 out of 54 reviews" "
Rating 2 - Terrible. 13 out of 54 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Management Amaroossa Suite Bali on Mar 1, 2024
Dear Mr/s. Sonya, Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your rating experience. We are glad to read that you had enjoyed your stay with us. We are looking forward to welcoming you back in the future. Kind Regards, Management Amaroossa Suite Bali

2/10 Terrible

Ahmad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruined our honeymoon. Worst hotel i have ever seen. Very dirty and the photos are at least 10 years old. Our private pool was so dirty and not usable at all. We requested for another room and was given a room dirtier than the 1st room. Checked out 20 minutes later and still chasing them for a refund. PLEASE STAY AWAY FROM THIS PLACE
Stayed 6 nights in Oct 2023
Response from Amaroossa Suite Bali on Oct 16, 2023
Dear Mr. Ahmad,Warmest Greetings from Amaroossa Suite Bali. Thank you for your recent stay at our hotel and we're deeply apologize for any uncomfortable situation that you have while staying in our hotel. We're progressing to keep maintain our hotel facilities and services to be better than before.We're hoping to see you in your next visit to Bali with of course a better innovation and improvement.Kind Regards, Management Amaroossa Suite Bali

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
Lovely staff and nice place to stay. The rooms could use a bit of a renovation however it is still very comfortable and affordable! Would recommend for a place to stay if you’d like to be close to the airport!
Stayed 15 nights in Sep 2023
Response from Amaroossa Suite Bali on Sep 29, 2023
Dear Ms. Alexis,Warmest greeting from Amaroossa Suite Bali.Thank you for staying with us and taking your valuable time to share your experience. We are glad to read that you had enjoyed your stay with us and would love to recommend to everyone, it will be appreciated.We're progressing to keep maintain our hotel facilities and services to be better than before.We're looking forward to welcoming you back in the future, of course with better innovation and improvement.Kind Regards,Management Amaroossa Suite Bali

8/10 Good

Lauren

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Amaroossa Suite Bali on Sep 6, 2023
Dear Mr. Lauren, Warmest greeting from Amaroossa Suite Bali.Thank you for staying with us and taking your valuable time to share the good rating for us. We are glad to read that you had enjoyed your stay with us.We are looking forward to welcoming you back in the near future. Kind Regards, Management Amaroossa Suite Bali

4/10 Poor

Les

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel was far away from everything and was need of updates and was musty smelling. The breakfast was limited and would not recommend
Stayed 2 nights in Feb 2023
Response from Yudik Arimbawa on Mar 1, 2023
Dear Mr/s. Les,Warmest Greetings from Amaroossa Suite Bali. Thank you for your recent stay at our hotel and we're deeply apologize for any uncomfortable situation that you have while staying in our hotel. We're progressing to keep maintain our hotel facilities and services to be better than before. We're hoping to see you in your next visit to Bali with of course a better innovation and improvement.Kind Regards, Management Amaroossa Suite Bali

2/10 Terrible

shingo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020
Response from Amaroossa Suite Hotel Bali on Apr 14, 2020
Dear Mr. Shingo, Warmest Greetings from Amaroossa Suite Bali. Thankyou for your recent stay at our Hotel,and we're deeply apologize for any uncomfortable situation that you have while staying in our Hotel,and we're progressing to keep maintain our Hotel Facilities and Services to be better than before. We're hoping to see you soon in your next visit to Bali with of course a better innovation and improvement. Kind Regards, Management Amaroossa Suite Bali

6/10 Okay

Verified traveler

Liked: Staff & service
This property is just off the main road. It is modern but requires a good spit and polish, but this is Bali and all things considered I would stay here again. It was pleasant and the pool rooms are great for your own space and the ability to take a private dip regardless of the time.
Stayed 1 night in Feb 2020
Response from Yudik Arimbawa on Sep 29, 2023
Dear Valuable Guest,Warmest greeting from Amaroossa Suite Bali. Thank you for staying with us and taking your valuable time to share your experience. We are glad to read that you had enjoyed your stay with us and would love to stay here again.We're progressing to keep maintain our hotel facilities and services to be better than before.We're looking forward to welcoming you back in the future.Kind Regards,Management Amaroossa Suite Bali

2/10 Terrible

RICHARD, Singapore

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely , spoiled our stay in bali. Everything except this hotel. Smelly and leaking toilets. Same condition after cleaning every day. Leaking air-conditioning. Not a pleasant stay on the whole. Had a good driver to roam (+6285935047610, wikan) and that was a only consolation for us for all 5 days stay.
Stayed 4 nights in Nov 2019

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Terrible toilet
Approach to hotel was absolutely covered with litter. That put us off before we left the taxi. On entering the hotel my wife was feeling unwell and asked directions to the public toilet. The state of which was so bad she couldn't use it. Covered in faeces, including cistern and walls. We informed the staff that we would not be staying and required a refund. I appreciate that this toilet may have been checked an hour before and been ok, however I can only report our experience as found.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff were helpful and friendly. The breakfast was great
Stayed 7 nights in Jul 2019

10/10 Excellent

Satria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay
It's a nice stay during my family vacation. My kids are happy to stay.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Stayed 9 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel staff weren’t very helpful, food was terrible and one of the days they forgot to clean our room
Stayed 3 nights in Oct 2018

4/10 Poor

bali , bali

Disliked: Cleanliness, staff & service
Don't bother...
The bed is literally the only good thing, the lights don't work properly, the bathroom wasn't very clean and I had towels with stains all over them. I left and found another place to stay. Nothing like the photos, so don't be fooled.
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2017

6/10 Okay

DR GKM

Disliked: Cleanliness, staff & service, property conditions & facilities
No kichenette and iron facilities but mentioned in the hotel facilities
Stayed 1 night in Jul 2017

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is much older than it looks in the advertised pictures. Also the on site facilities are not what is advertised. Staff were friendly and helpful but I was disappointed in the condition of the hotel.
Stayed 1 night in Jun 2017

2/10 Terrible

Craig and Jan D, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGRACEFUL! Worst hotel we've ever stayed at!
Where do we begin, the "Royal Suite" what a joke! First off we walked into our cigarette smoke smelling, hot room then went to turn the aircon up and the control panel fell off the wall. Our lounge was heavilly stained. This was unacceptable so asked to move rooms, checked out two other rooms all in the same condition. As it was close to midnight we would have to stay one night. Went to have a shower and the toilet and bath were leaking, soap holder totally rusted, towels stained too. Turned tap on in basin where a fountain of water sprayed in my face. The balcony was small where the aircon motor blew hot air straight onto you, wouldn't sit on the lounge as it was filthy. Pulled the bedcovers back to find stains on the sheets, disgusting! The next day went down for breakfast surely this would be better, again let down. Hardly any variety to choose from, 3 small hot asian dishes and eggs and toast. Small fruit plate that was hot. Asked for a coffee with milk which took 10 minutes, the final straw was when we saw the staff member smelling the milk, that was it we were out of there! Went down to get some cash, no shops, restaurants nothing. Packed our things and went to reception and politely asked if we could possibly have a partial refund as what we saw on the website and the star rating was far from acceptable. No luck there either, were told to contact Expedia. In the lobby were exposed wires, maintenace everywhere needed. Now out of pocket over $600, not impressed!

2/10 Terrible

Stella, Perth, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful do not stay here!
Driver did not pick me up at airport as arranged. Staff barely speak English. Door to plunge pool broken leaving big gaps for heat and bugs to come in. Front room door did not lock. Safe in room broken.....when I asked to change rooms I had to argue for half an hour to do so and other room was substandard..roof top bar and swim up bar closed because "we not want to open".....nowhere to get drink in hotel. I was booked for 8 nights, stayed two and went elsewhere..highly recommend that you don't stay here!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost nothing in our room worked..
The hotel was not really at all what it advertised, it's very possible it is going under. When we got to our room the toilet wasn't flushing and the tap on the sink was non existent. We tried to call down stairs but the phone wasn't working. We went to call someone who managed to fix the tap but not the toilet. The wifi didn't work very well either, often disconnecting after a couple of minutes. Later that evening we also discovered the bathtub drain didn't unplug and the shower had a leak, which flooded the bathroom. The tv also had no remote. At this point it was becoming quite humorous how many things didn't work. The staff like in most of Bali were very friendly but unfortunately the hotel was a bit of a disaster.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Our room had a terrible smell during the entire stay. A mixture of damp and sewage. Maintenance in the room was non existent. There was a gap around the door leading to the plunge pool large enough for a rat to break in through. We were woken by the rustling noise as it went through our bags and had to chase it out. Despite three people staying in the room we were only ever given two towels every day and no face cloths. Became a joke that we had to ask for the extra towel every day. Looks as though when the hotel was built it would have been beautiful and very luxurious but appears that upkeep was never a priority. Very disappointed with Amaroossa. Can see why their rating keeps decreasing.

2/10 Terrible

andy, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No buffet breakfast then even had no eggs!!!!
Only good thing to say is pool was ok, no buffet breakfast because Le occupancy than no eggs , long way from anywhere and none of staff speak very goo English, never again , very disappointed!!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Overall a good stay

2/10 Terrible

Gillian, Adelaide

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience.
The Amaroosa Suite Bali, Nusa Dua, unfortunately, is not really ready to call itself a tourist experience. The rooms are not clean, safety is an issue, customer service is an issue and it is, in one word -- substandard.

2/10 Terrible

kelly, queensland

Disliked: Cleanliness, staff & service, property conditions & facilities
tom cat lice
3 guests room safes we're broken into. Resort has Tom cat lice. Do not stay there. I would like to think hotel would refund money stolen.

6/10 Okay

clat, MY

Liked: Room comfort
Private pool at affordable price
Big room with good facilities. A bit far from beaches and most attractions.

4/10 Poor

Angeline, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor experience at Amaroossa
Stained towels and broken shower. Pictures on Internet looks good but the quality of room fixtures is not great.

8/10 Good

Maxime, NH

Liked: Cleanliness, staff & service
ok for budget trip
Average hotel...far from everything...average food at the hotel...nice big room, modern & clean...staff nice & polite.

2/10 Terrible

Boags12, Adelaide

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed one night canceled the next 3
The hotel is small with a u shape configuration with the pool in the center which is also small and can be seen by the street. The rooms themselves look amazing in the pictures but in reality the place is poorly built and the rooms are dirty. The sliding door onto our balcony would not seal shut so we could hear everything that was going on out in the street all night including the guy that sweeps the street with a broom in the morning. The toilet seat was stained and looked unclean. The bath had a large stain near one end and did not look at all inviting to use. The basins has water mark stains all around. The shower had two separate heads and one of then did not work. When they fixed it they both did not work properly. I asked them to fix the issues I had twice and they were not fixed after being out all day for 9 hours. When I returned I told them I was not happy with the hotel and wanted to check out. They then rushed around trying to fix all the problems so I would stay. I told them I was not happy that I had to tell them I wanted to leave for them to do something about it. They offer to upgrade my room and give me a free dinner for too in their restaurant. I declined as we had already been put off the hotel and the food was not good at the restaurant. The hotel is not near anything with a 80,000 rupiah taksi ride to get to most places and 100,000 to get back to seminyak where all the restaurants are. In total the staff were friendly and that was about it. 1/5 stars.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jagannadha Rao K s, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service more than three times power trip.
My stay in Amaroossa hotel not very happy because the services was not good. more than three time the power trio in the mid night and bath room door not properly fitted hence water drip and floor alwasy wet. TV channels are very blurr the reception of the channel was not good. cafeteria was full of flys.

8/10 Good

silvy, perth

Liked: Cleanliness, staff & service, room comfort
Good hotel good car service to destinations..
We enjoyed our stay it was very relaxing and the staff were extremely friendly.

8/10 Good

RocioEA

Liked: Cleanliness, staff & service, room comfort
Great place! and Friendly staff
We stayed for 3 days and the staff was very friendly. The location is far to the beach, but they have shuttle to Bali collection twice per day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Aaron, Australia - QLD - Brisbane

Liked: Property conditions & facilities
Disliked: Staff & service
Facilities: Modern; Value: Reasonable; Service: Rude; Cleanliness: Tidy; Room for improvement! But, great potential!

8/10 Good

teapatriot

Liked: Cleanliness, staff & service, room comfort
What a nice place!
The accommodations were great. The staff was very quick to please. You could stay here and relax at the pool or take a day tour. Beaches are a 20 minute taxi ride. We definitely would return here.

6/10 Okay

NATALIE, Australia - NT - Darwin

Liked: Cleanliness

6/10 Okay

m.n, japan

Liked: Staff & service
Disliked: Room comfort
部屋が暗い
従業員は英語しかしゃべれません。英語が話せない方は厳しいかもしれません。 でも皆さん笑顔で接客してくれ良かったです。 ホテルは、部屋が暗すぎて過ごしにくかった。 部屋のタオルが臭かった。 ドアが壊れてて完全に締めることができなかった。 朝ごはんの種類が少なく、せっかく朝食ありで頼んだのに1日目のみ利用。もったいなかった。 立地が悪く、何をするにもタクシー移動でないとどこにも行けません。 以上から、次はないですね。
Stayed 4 nights in Sep 2018

6/10 Okay

ha, france

Liked: Room comfort
Disliked: Cleanliness
hôtel correct
la chambre sentait le renfermé. Manque juste un rafraîchissement des chambres. le personnel est serviable. Je dirais que le rapport qualité/prix est correct.
Stayed 4 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Hotel slecht bereikbaar steile hellingen.
Er is totaal niets te doen Alles met een taxi eten zeer slecht.

8/10 Good

widya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Anni, jakarta

Liked: Staff & service, room comfort
Room is great but pool&lobby too small
Room is great but pool&lobby too small Would prefer wool carpet for the sofa area... Hate the well-perfumed towel.. Love the size of the bed. Overall spacious room..

6/10 Okay

にゃんこ, 東京

Liked: Cleanliness, property conditions & facilities, room comfort
ヌサドゥア
リゾート地のヌサドゥアに泊まりたかったが行ってみるとヌサドゥアの中心地からはタクシーで15分程離れてる場所で海も見えない大通りから少し入った街の中にあるホテル。 その為出掛けるのにタクシー必須。 部屋の作りは、洋風で居心地良く、屋上にバーがあり、プールもあり、レストランは一つ。スタッフは適当なゆるーい感じで日本語解るスタッフは無し。 夜出掛けて飲む必要が無ければおすすめ。 レンタルサイクルもあり!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Bep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

adel alanazi, riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تجربه رائعه

6/10 Okay

adi, jakarta

Disliked: Staff & service, property conditions & facilities, room comfort
kamar 315
ac kurang dingin (terutama siang hari) air panas di shower tidak panas

4/10 Poor

Melkein ensikertalainen

Liked: Cleanliness, staff & service, room comfort
Lievä pettymys
Kaikinpuolin siisti ja mukavan näköinen hotelli, joka sijaitsi ihan slummi alueella. Matka uima rannalle aivan liian pitkä ja luvattu runsas ja ilmainen aamupala oli surkea ja kuitenki törkeen hintanen. Henkilökunta oli mukavaa, viihdepuolikin olis varmaan ollu ihan kiva jos siellä olisi ollut väkeä. Hotellissa ihan muutama asukki.

8/10 Good

AU, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ショートバカンス
こじんまりしていて、リゾートホテルというよりは、小型のマンションという感じのホテル。 設備は新しくて快適。 ベランダの室外機が外側を向いていないので、熱風がベランダに滞留してしまう点がちょっと残念。　でも濡れものを干すとすぐに乾く点は便利。