Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from London

OK

Posted Nov 21, 2016
Pros: Guest rooms are huge.
Cons: Technology/lift/poor fitting windows.
Location: You're right on the beach in Seminyak so the location is a winner.
Second stay here at this hotel - the first was six year ago and the hotel has not changed at all since then. Staff are excellent but facilities and amenities have not been touched for some time, so the hotel is starting to fall behind its local competition. For example, TV's are old and no iPhone docking stations etc, some of the room sanitary fittings are old - lift needs a refurb etc. Good to hear they are re-decking the pool area not a moment too soon.
Comment from Hotel Management
Nov 23, 2016 by Asti, Hotel Management
Dear KDG Property, Delighted to hear you acknowledged the services from our talents - it is our duty to ensure that a high standard service are being deliver by each associates. In the other hand, we are currently undergo a first step of renovation with our pool deck continue with our suites and other public areas early next year. Please be assured that we will keep the noise to minimum level. From all of us at Anantara Seminyak Bali, thank you and looking forward to welcome you back to our resort. With kind regards, Asti Dewi | Director of Rooms
5 out of 5
by A verified traveler

On the beach

Posted Nov 13, 2016
Pros: Great showers and a choice of three pools
Location: Close to Seminyak exciting shopping and nightlife
Clean and modern with friendly staff. Great restraint and breakfast
Comment from Hotel Management
Nov 16, 2016 by Asti Dewi, Hotel Management
Dear Guest, Thank you for your positive feedback, glad to know that you enjoyed your holiday. From all of us at Anantara Seminyak Bali, a warm greetings and looking forward to welcome you back to our resort. With kind regards, Asti Dewi | Director of Rooms
2 out of 5
by A verified traveler from Singapore

Problems overwhelm location and room size

Posted Oct 24, 2016
Pros: Location, room size, views from the room and restaurant.
Cons: Cleanliness, hygiene and maintenance of property. Staff knowledge of local area is limited although they are willing and eager to help.
Location: Location is on the Seminyak beach, Seminyak market is close-by and accessible.
Hotel has a great location, rooms are really big and the staff make an effort - this is where all the good stops (the rooftop restaurant has great views again). Sofas in the lobby is your first encounter with the hotel - and that is a big put off, they are visibly dirty. Our room, with a great ocean view, was full of food smell from cafe below in a few minutes. They changed us to another room very willingly but the shower drain was blocked in the new room. The bedding, with clean covers, had a smell consistently. I expected much more from the hotel with the premium price, but was sincerely let down. They need to fix the basics really fast.
Comment from Hotel Management
Nov 23, 2016 by Asti Dewi, Hotel Management
Dear H, Thank you so much for staying with us and sharing your comments. We do our utmost to provide a comfortable stay for all guest and disappointed that you did not enjoy your holiday here. Hoping to have the chance to welcome you back to our property. Yours sincerely,
4 out of 5
by A verified traveler

Empfehlenswert

Posted Oct 13, 2016
T-Shirt am Pool vergessen - nicht mehr aufgetaucht.
Comment from Hotel Management
Nov 18, 2016 by Asti Dewi | Director of Rooms, Hotel Management
Dear Guest, Unfortunately we couldn't locate your T-Shirt since this review written days after you left the site. Please let me know if i can assist you further. with kind regards, Asti
5 out of 5
by A verified traveler

ビーチに近い素敵ホテル

Posted Sep 25, 2016
スタッフが親切で優秀。 朝食がセミオーダー式でとても美味しく、毎朝今日はどれにしようか楽しみだった。 レストランからの眺めも最高。 部屋もスイートタイプで、本当にリラックスできた。 ホテルのプールは小さめだけど、ビーチがすぐ側なのでクールダウン程度に使えば良い。
Comment from Hotel Management
Nov 16, 2016 by Asti, Hotel Management
Dear Moko, Thank you for your beautiful review. Hope you had the chance to tried out our Egg Benedict, declared to be un-rivaled among all the group. From all of us at Anantara Seminyak Bali, a warm greetings and looking forward to have you back. With kind regards, Asti Dewi | Director of Rooms
3 out of 5
by A verified traveler from perth wa

Seen better days....

Posted Sep 14, 2016
Pros: Staff were very friendly and very helpful, very close to beach
Cons: The whole resort needs updating. The pool had tiles missing and a build up of algae on the floors...
Location: Right on the beach, but a fair walk to Seminyak restaurants,shops etc
Staff were very friendly, however the resort itself was very tired and in need of some serious updating. The sun loungers were old and broken,matresses stored in corridors! And loos that don't flush. Considering the price I would go elsewhere, you'll get a lot more value for money.
Comment from Hotel Management
Nov 23, 2016 by Asti Dewi , Hotel Management
Dear Sara, Thank you for choosing our resort and for your review. We are disappointed that you did not enjoy your stay with us, understand that we need to renovate the hotel and make some changes to be more suitable for the current traveler needs. Hoping to have the opportunity in serving you in the future. Yours sincerely,
4 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Hotel is in prime location. Room was very comfortable. Just felt hotel could use an update.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Dear Guest, Happy to inform you that we are currently on refurbishment by enhancing our pool deck enabling the guest to have more access to relax and enjoying the sunset. Other public area and suites renovation will be start next year, and please be assured that minimum noise will be kept to avoid inconvenienced of our guest. Looking forward to welcome you back with the new face of Anantara next year! With kind regards, Asti Dewi | Director of Rooms
2 out of 5
by A verified traveler from 日本

あまりにも対応がおそまつ

Posted Sep 2, 2016
Cons: 基本的な対応をしっかりしていただきたい。
Location: ロケーションは最高です。
オーシャンビューで予約。しかし、ロビーフロアーで木でほとんどオーシャンは見えない。クレームして翌日から部屋を変更。 3名で予約。 もちろん追加料金は支払っている。 しかしタオルは毎日2セットのみ。3泊しましたが、3回クレームしました。クレームの都度、Sorryですので、謝るよりも必要なことを実行してくれ!と怒ってしまいました。
Comment from Hotel Management
Nov 23, 2016 by Asti Dewi , Hotel Management
Dear Yoshi, Thank you for staying with us and for your review. Please allow me to apologize on behalf of the hotel for not exceeding your expectation in terms of services of the team member. We will ensure that similar incident will not happen again to our other guest. Looking forward to welcome you back to our resort. Yours sincerely,
5 out of 5
by A verified traveler from Sunshine Coast, Queensland

Nothing Short of Fabulous!

Posted Aug 29, 2016 on Lastminute
Pros: Loved the location, nice and central, beautifully maintained and exceptionally clean at all times. Staff were very attentive at all times.
Location: We know Seminyak well and chose Anantara for it's central beach front location.
Needed a quick getaway and booked online on the Thursday evening and headed off to Bali on the Sunday! Very pleased with Anantara, our suite was ready on arrival and we were most impressed. Staff were all exceptionally pleasant without exception, food was of high quality and well priced, pool very refreshing and pool service simply the best! Another must is the Day Spa. Have stayed at other Seminyak beach front properties previously, Anantara would be a preferred choice going forward.
4 out of 5
by A verified traveler from Perth, Australia

Beautiful way to start a holiday

Posted Aug 23, 2016
Pros: Lovely amenities, great food, fantastic location and quiet. Great for couples/adults.
Cons: We didn't use the pool as it felt a bit strange having it right of reception and the room was huge which would have been great for a longer stay.
Location: The Anantara is at the far end of the beach away from the main noise but a close walk to shopping, massages, and beach bars.
The Anantara was the first stop on our Bali holiday and was an excellent venue to wake up to for the first day. This lovely hotel still has direct beach access and lovely amenities with a roof top restaurant overlooking the ocean - fit for a fabulous breakfast start or evening drinks at sunset.
Comment from Hotel Management
Nov 23, 2016 by Asti Dewi, Hotel Management
Dear Kaz, Delighted to hear that you enjoyed your time here with us. We have pool options allowing guest to choose based on their preference; infinity pool overlooking to the beach and beautiful sunset or courtyard pool which is more private. Looking forward to welcome you back soon. Your sincerely,