Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
69% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Nice and peaceful but bit far from centre

Posted Jan 6, 2016
Cons: Restaurant not that great options in menu , as well breakfast to strict alacarte
Location: location 20 minutes far from Ubud centre
Liked the villa and no complain about ambiance and staff service was awesome... being vegetarian it was hard for me to find more option in restaurant menu as well one suggestion they should include more free shuttle to the ubud centre as this villa is far from centre.
Comment from Hotel Management
Jan 12, 2016 by Management , Hotel Management
Dear Our Valued Guest, Thank you for choosing to stay at Bali Rich Villas and taking the time to share your experience during your stay at Bali Rich Villas Ubud. Glad to learn that you like the Villa and service that we hope it leave you feel relaxed. We are taking your constructive note seriously and have shared to our team, and are also currently doing property refreshment for further guest convenience. We keep learning from guest feedback and strive to make improvement. Pleased to be informed that we have added more free shuttle to/from Ubud Centre and and our chef is working to add more vegetarian options. We are looking forward to welcoming you again on your return visit to Bali in future. Best Regards, Bali Rich Villas Family
5 out of 5
by Dwi Putra

This traveler left a rating score only Posted Jan 5, 2016 on Hotels
2 out of 5
by A verified traveler

Not a good choice

Posted Nov 29, 2015 on Hotels
Pool decks need immediate repair\replace or never walk on them with bare feet unless you want a big cut under your foot. Deckings are loosely late and nails just come off. The private pool is slightly bigger than a both tube. Generally no view from the villas at all. Food was expensive but not up to 2 star standard. The only plus is the staff are quite helpful and polite. I don’t recommend this villa to anybody.
Comment from Hotel Management
Feb 13, 2016 by the Management, Hotel Management
Dear Sir/Madam, Thank you for your time sharing about your experience stay at Bali Rich Villas & Spa Ubud. We would like to convey our apologies for some areas which are not meeting your expectation. pleased to inform you that we have repair our Pool Decks. We are taking your constructive note seriously and have shared to our team, and are also currently doing property refreshment for further guest convenience and confidence to welcoming you back when you travel to Bali. Best regards, Bali Rich Villas & Spa Family
3 out of 5
by Mischa from Stockholm

Renoveringsbehov

Posted Nov 2, 2015 on Hotels
Hotellet hade behövt en renovering för 3-4 år sedan. Plankor vid polen låg lösa och spikar stack upp.
Comment from Hotel Management
Jan 30, 2016 by the Management, Hotel Management
Dear Mischa, Thank you for sharing your experience to us. we would like to convey our apologies for some areas which are not meeting your expectation. we are pleased to inform you that we have renovated our villas. our new villa completed with a bigger swimming pool, spacious bedroom & bathroom, dinning area, kitchen and upper deck overlooking greenery valley. we are confidence to welcoming you back when you travel to Bali. Best regards, Bali Rich Villas & Spa Management.
2 out of 5
by Magnuz from Hurva

Not priceworthy

Posted Oct 13, 2015 on Hotels
This place definetly does not look like the pics on the website. It is worn and shabby. When we arrived the wifi did not worked at all, later it started to work but it was very slow. The lock to the inner door did not work. The air condition was extremly noisy and was hard to control. The rooms are very big but strange planned with the air conditioner just blowing into the face when sleeping in bed. The bathroom was hugh but also strange with the WC close to the bath. In the outer area, it was very buit in with high walls everywhere like a prison or labyrint. The breakfast is not a buffet, but anyway more or less okey. Pretty boring. There are so many places to choose between in Ubud. Don't choose this!
Comment from Hotel Management
Jan 30, 2016 by the Management, Hotel Management
Dear Magnuz, Thank you for sharing your experience to us. we would like to convey our apologies for some areas which are not meeting your expectation. pleased to inform you that we have renovated our villas. our renovated villa completed with a bigger swimming pool, spacious bedroom & Bathroom, dinning area, kitchen and upper deck overlooking greenery valley. We are taking your constructive note seriously and have shared to our team. We hope to welcoming you back when you travel to Bali. Best regards, Bali Rich Villas & Spa Family
4 out of 5
by Kanishka from Mumbai

Memorable stay

Posted Oct 12, 2015 on Hotels
We had a very comfortable & memorable stay at the Bali Rich. The location, the service & the ambiance was all top-notch.
Comment from Hotel Management
Dec 26, 2015 by the Management, Hotel Management
Dear Kanishka, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
5 out of 5
by MI from Seoul

I would greatly recommand it

Posted Oct 5, 2015 on Hotels
We stayed 3 nights. Staff very friendly and helpfull. Everything clean except the floor in the villa who was little dirty, but except that everything was awesome. The only "negative" point would be that its little far from everything.
Comment from Hotel Management
Dec 26, 2015 by the Management, Hotel Management
Dear MI, Thank for your comment, your comment is very positive for our improvement and we happy also that you recommended us. thank you Management
5 out of 5
by Harshad

Fantastic- super great staff/service, quiet luxury

Posted Oct 3, 2015 on Hotels
Had a fantastic 5 night stay in a 2 bedroom villa. Staff is amazing and extremely friendly and helpful to meet your needs and requests. Gusti who picked us up and drove us around (extra rental) was very knowledgeable local and very courteous. Made to order breakfast in the morning is very good with no extra cost to have it delivered to your room and enjoy it with a view in the cafe/dining area. The kitchen staff and main lady were also very accommodating with our dietary restrictions. The villa itself is also very nice from the inside with outdoor sitting/kitchen/private pool area a nice open space. We were skeptical while booking as the villas seem surrounded by walls with no views, but the outdoor space is nice though you do not have lateral views (but very private). the pool for the two bedroom was good size. The service of the staff truly made it a great stay.
Comment from Hotel Management
Dec 26, 2015 by the Management, Hotel Management
dear Harshad, thank for your comment, your positive improvement is very useful for us to serve our guest more memorable, greeting from gusti and all of us at Bali Rich Villa & Spa , Ubud
5 out of 5
by Jen Yu from Taiwan

Posted Jul 9, 2015 on Hotels
這是一個蠻值得推薦的住宿經驗,我們是晚上才進入VILLA,一打開大門我們有驚艷的反應,雖然不是很頂級,但舒適度絕對是值得推薦的。這趟巴里島另住金巴蘭的肉桂,相對肉桂當然豪華度沒那麼高,但是只有約1/3的房價,這間絕對是性價比較高的。 但有一點倒是要說一下,由烏布過去其實不遠,但沿路路面不好,修路的情形導致時間拉比較長,開進去VILLA的小路,如果路況不熟不好找,我們的司機就錯過了路口。
Comment from Hotel Management
Jan 30, 2016 by the Management, Hotel Management
Dear Jen Yu, Thank you for your review about Bali Rich Villas and Spa ubud. We are glad to learn that you like our villa. We are taking your constructive note seriously and have shared to our team, and are also currently doing property refreshment for further guest convenience and confidence to welcoming you back when you travel to Bali. Best regards, Bali Rich Villas family
4 out of 5
by A verified traveler from TAIWAN

山中小憩的好居所

Posted Jul 6, 2015
1.服務,清潔度佳 2.飯店餐點比市區貴些,但不錯吃 3.服務人員態度佳 4.唯一缺點為有蚊子,熱水不夠熱,尤其夜間洗澡很冷