Ratings based on 309 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Adelaide

Beware and avoid at all costs!!!

Posted Nov 22, 2016 on Wotif
First you arrive at a construction site to check in, walk all the way to the other side to the rooms not being constructed on and find a hot box of a room with broken air-conditioning, dirty toilet and stained sheets. After a distasteful dinner in the restaurant and a swim in the veey small pool, you're then greeted by blairing music until at least midnight if not later. Due to a/c being broken and water which has been dripping all over the floor, I slipped and busted my ankle up....Thanks Baleka. Maintenence came to check it out and left 10 minutes later without fixing anything, watwr still leaked and room was most definitely not 16degrees like the a/c screen says. We booked 3 nights, stayed only one and left the next morning as fast as we could moving across the street to the CAMAKILA which I will 1000% recommend over this place anyday. Beware NOT a resort, photos, construction and noise all are falsely advertised. Enter at own risk!!!!
Comment from Hotel Management
Jan 5, 2017 by Baleka resort and spa, Hotel Management
Dear Krystina, Many thanks for taking the time to give valuable feedbacks on your recent holiday in Baleka. Please accept our apologies for any inconveniences you encountered during this visit. Your constructive comments are well taken and will help us to further improve our quality of services in the areas you have highlighted. We take all guests comments seriously, including yours. Your comments certainly will motivate us to improve ourselves. We do hope to be able to serve you and your family again in the future. Thanks again for your inputs. Regards, Baleka resort and spa
4 out of 5
Recommended
for Everyone
by A verified traveler

Pictures don't match room types

Posted Nov 12, 2016
Location: Lots of taxi drivers didn't know the location
Breakfast okay Rooms okay 3 different types of deluxe rooms. Not what we were expecting
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Keep returning

Posted Nov 6, 2016 on Wotif
Pros: I love the Baleka the staff first of all are wonderful and the rooms are cleaned to a great extent. The Baleka isn't too big and over crowded. I've come back to Baleka after staying at a terrible hotel, and I must say it feels like home ! :)
Cons: Once renovations done it will be superb, however if your staying anywhere near the pool then you would t know there are renovations
Location: Quieter side of Legian with plenty of bars and restaurants only a few steps away. Passers by can't walk through which is great. Beach is so close
Comment from Hotel Management
Jan 5, 2017 by Baleka Resort and Spa, Hotel Management
Dear Jess, Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Baleka Resort and Spa
4 out of 5
Recommended
for Everyone
by A verified traveler from WA Australia

Peaceful stay in a busy area

Posted Oct 29, 2016 on Wotif
Pros: A newly built room, pool and gardens are lovely, staff are fantastic and the inclusive breakfast is spot on.
Cons: Construction happening during the day but noisy however that is how you get to stay at beautiful places , they need to be built !
Location: Heart of Legian
5 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels
It is a very nice family hotel we have been staying there for the last 12 years. There are plenty of shops and café etc around. The staff are wonderful they cannot do enough for you special mention to Tony, Made and Agung
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Guest, Thanks you for your lovely comments which we have passed on to our staff (Toni, Made and Agung ) will greatly appreciate hearing from you. Many of our guests develop long lasting friendships with the Baleka staff and return often to Bali to further that bond. We hope to welcome you back to Baleka soon! Regards, Baleka Resort and spa
5 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
always have a great time. always meeting new & interesting people. A great place we had celebrating 3 birthdays
5 out of 5
by A verified traveler

Friendly Staff great location

Posted Sep 26, 2016 on Hotels
The staff at the Hotel are fantastic, nothing is too much trouble. Rooms are comfortable and clean. the pool is great and has a swim up bar for convienience
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel ver central to shopping, beach & restaurants

Posted Sep 22, 2016
Had a great stay, kids had a great time by the pool and the rooms were comfortable. Staff were helpful, could improve on breakfast selection. Had a great massage.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Close enough to beach and priced well for area.

Posted Sep 13, 2016 on Wotif
Pros: Location is perfect and new room upgrades coming soon.
Very friendly staff always keen to assit. We feel very relaxed when we stay here. Excellent for first timers to Bali.
Comment from Hotel Management
Sep 20, 2016 by Ariawan, Hotel Management
Dear Lou , Greetings from Baleka Resort Hotel & Spa at Legian, Kuta – Bali Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Nyoman Ariawan Sales Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle AUS

Lovely Hotel

Posted Sep 12, 2016
Pros: Rooms, Pool
Cons: Would have liked to have booked when renovations was finished
Location: Close to beach, restaurants and shops
Lovely hotel Comfortable Rooms, Friendly Staff, Clean Pool. Only problem was renovations going on in front and back of Hotel which were noisy and messy
Comment from Hotel Management
Sep 20, 2016 by Ariawan, Hotel Management
Dear Kareyanda , Thank you for your recent stay and it is our pleasure to have your positive review. We appreciated your feedback and we’ll do our best to continue to give you the kind of service you deserve in the future. We do hope your next visit will be as a pleasant as previous one. We are very concern to learn every feedback to be used for the reference as an aim to cater future customer’s satisfaction to ensure your perceive and expectation. We look forward to welcoming you back again to Baleka as a second home away from home… Sincerely yours, Nyoman Ariawan Sales Manager