Indoor pool, outdoor pool

Reviews of Bali Masari Villas & Spa Ubud

Bali Masari Villas & Spa Ubud
Jl. Saba, Banjar Gelumpang, Sukawati, Bali

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 4 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Beautiful setting , fantastic pool , very secluded but service at the hotel was non existent , very , very limited menu at the restaurant ( rat bait in the corner) Poor transport from the hotel , only one way . Some of the staff were most unhelpful and didn't seem to care . We left after two days and went elsewhere for our last three days .
Stayed 5 nights in Jan 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in Jan 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Quiet hotel at the edge of the jungle
Although we wouldn't rate this as a 4 star hotel, our stay here was just perfect for our requirements of as a 2 day stopover on return to UK from NZ. Our villa did look a bit tired with some paint flaking off the walls. All the villas have good privacy due to being built on a steep hillside and the grounds are really nice to walk around....there are also a couple of good viewing points of the river below. We didn't leave the hotel on this visit due to the weather (it was monsoon season) and found the restaurant more than adequate.
Stayed 2 nights in Jan 2019

10/10 Excellent

L.D.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved how quiet and peaceful it was. The staff was extremely friendly and always helpful. We suggest offering a shuttle service to the nearby villages since it is remote from them. Also, there is smoke from burning trash that isn’t pleasant to breathe and finally the wifi signal was very weak. We still really enjoyed our time here!
Stayed 8 nights in Dec 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, overlooking the river. The villas are lovely and spacious and kept nice and clean. The plunge pool is a really good size with a day bed next to it. The main pool is gorgeous, loved it, had it too ourselves most days. Drawbacks - there is not much close by, they do drop off in Ubud once a day but you have to make your own way back or book the driver. kIe pride itan my job and my position here at Valley View and endeavour to complete all my work to the best of my ability.
Stayed 7 nights in May 2018

6/10 Okay

Maju

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Andrej

Liked: Cleanliness, staff & service, room comfort
Nice traditional villas, staff are very helpful n kind.
Response from wayan on May 2, 2018
Dear Mr. Andrej Warmest greeting from bali masari villas and spa thank you for resent stay at bali masari villas , We do hope you will spread the good word and look forward eagerly to welcome you back very soon. Warm regards. sunarta.

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A private villa in paradise
What an amazing hotel!! What amazing staff !! They went above and beyond to make our stay perfect. Even cooked a Christmas Dinner for us and served it privately by the pool! We had a two bedroom villa it was clean ,very spacious , comfortable beds with a private pool ! We had a large dining room table , where they served meals at no extra cost. And they provided us a private driver Buddy who was amazing . We would highly recommend this hotel
Stayed 7 nights in Dec 2017
Response from wayan sunarta on Feb 16, 2018
Dear Mr Alan warmest greeting from Balimasari villas and spa. Thank you for your review and feedback for the hotel. Am indeed pleased to note that you had a pleasant experience with us. Thank you for a mention of the experiences that you had at the hotel. This is only our effort to connect you more to the unique culture of Bali so that you have great memories to carry back. We do hope you will spread the good word and look forward eagerly to welcome you back very soon. Warm regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to relax
The hotel is wonderful if you wish to relax and enjoy the beautiful green surroundings. Not much walking distance but very peaceful place
Stayed 1 night in Nov 2017

10/10 Excellent

Buddah & Sandy , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Wonderful quiet place away from the madness looking out over the hills. It looks exactly like the photos. As with mostly everywhere in Bali, the staff are amazing. The hotel driver Wayan speaks great English & is more than happy to explain the Balinese culture & practices. We stayed here for our first of the three weeks - we are now spoilt for anywhere else. Will definitely stay here again if we come back to Bali, but will make it our last stop :)
Stayed 7 nights in Sep 2017
Response from Wawan Ketut on Nov 6, 2017
Dear Buddah & Sandy, Thank you for your recent stay and your Review is very appreciated. we are happy to heard that and pleased to welcoming again at Bali Masari Villas & Spa on your next holiday. Regards, Wawan Ketut

10/10 Excellent

Debanjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable overnight stay in private villa
Service at Bali Masari was outstanding! We had booked a cycle for the morning which somebody else had taken & staff went out of their way to find us a driver and waited for our return even when delayed. Very polite and helpful staff. The serenity and seclusion of the villas is an absolute highlight. They are so spacious & private plunge pool is a very nice touch. Only limitations are distance from places and lack of range of choices from breakfast & dinner menus. Overall a tranquil and relaxing getaway with amazing staff!
Stayed 1 night in Aug 2017

2/10 Terrible

Sameh

Disliked: Cleanliness, property conditions & facilities, room comfort
Very far from the city
No hot water, we fount ant in the bed, the private pool is small and dirty Not too much choices regarding the food menu very limited! The hotel is very far from the city
Stayed 5 nights in Jun 2017
Response from Wawan Ketut on Jul 3, 2017
Dear Sameh, thank you for your constructive review and we will working hard to improve to be better and better. Regards, Wawan

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star rating
We loved this place that we extended our visit for another couple of days. Every staff member are friendly and helpful, and made our stay very pleasant. They met all our needs and more! Thank you very much Bali Masari Villas for your kindness and hospitality. We will always remember it.
Stayed 3 nights in Jun 2017
Dear Stephanie, Thank you for your recent stay with us and your valuable comment. hope you will be back and we always improve our product and services for our guest. With warm regards, Wawan Ketut

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
fantastic stay, friendly and helpful staff
Dear Alexandre, Thank you for your Recent stay and enjoy your holiday with us. we hope to welcoming you again for your next holiday. our team send warm regard to you. Cheers, Wawan Ketut Bali Masari Villas & Spa - Member Team

10/10 Excellent

Simon Z, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel in the Mountains
This hotel is exactly what i was looking for. Great room, Fantastic views, out of the main tourist areas with peace & quiet in abundance. This hotel is perfect if you are wanting to get away from everything and stay in comfort whete nothing is too much trouble for the wonderful staff.
Response from Wawan Ketut on Apr 24, 2017
Dear Mr/s. Simon, Thank you for your recent stay and Bali Masari Villas and your review much is appreciate. All team thanked you send best regard to you. we will improve our Product and service and hope will be better for your next holiday. again Thank you.

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical location
Was lovely. Although it rained a lot the pool could still be used. The staff were very curtious and friendly. The food in the restaurant was also very good.
Dear Ms. Hellen, Thanked you for your Recent stay at Bali Masari Villas & Spa. hope we can host you next time on your holiday and your friend or your family. all of our team send regard to you and thanked for your great review for us. Regards, Wawan BMVS Team

10/10 Excellent

RA, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Stayed 3 days, very relaxing and close to the Bali Zoo
View from villa
Villa backyard
Main pool
Villa
Response from Wawan on Mar 23, 2017
Dear RA, Thanked you for your Revise and recent stay with us. hope you enjoy your holiday and see you next holiday. Regards, Wawan BMVS Team

8/10 Good

Cesar, Saltillo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Great service - Everyone greets you with a smile on their face and in general the staff is very friendly and helpful. Had a two bedroom villa, wich was very spacious and great for our family of four. Hotel is a little remote - so a car is needed to move around (we rented a car with a driver - which turned out as a good decision as traffic and roads are impossible). Breakfast options limited but good. Overall, a good hotel choice.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Isolated and Past Irs Prime
I knew from other reviews it was isolted but even a walk into Sokawati is not exciting and no decent eating optinns. Food in resort is OK if a bit overpriced Drinks are overpriced for Bali. During our stay the only other guets were groups of Chinese on tour. They only ate in the hotel for breakfast so dinner times were desperately quiet. Rooms OK but the whole place has seen better days and desperately needs an upgrade. If you want somewhere really quiet and are prepared to hire drivers and tour each day it might be your thing

8/10 Good

Emma-Iyke, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet
We had a wonderful time at the Bali Masari - We went there for peace, quiet and relaxation and it is perfect for that. It is very easy to hire a car with a driver for the day for trips out to the local Art Market or to visit temples, silver/goldsmiths or the beach. It is also only a short drive to more touristy areas. The staff are friendly and very helpful. The setting is beautiful - some amazing views from our balcony and the pool area. It seems most visitors go out sightseeing during the day so we often had the pool area to ourselves. The onsite spa offers massages etc and the treatment room is open to a beautiful view of the valley. Would definitely recommend for couples or people wanting a quiet, relaxing break.

6/10 Okay

vish, singapore

Liked: Room comfort
Too remote
Though good property this hotel is just too remote. Unless your idea of vacation is to be holed up in one place , I would not recommend it for tourists who are interested to go out for sight-seeing and other activities. The restaurant had limited menu so if you had to stay indoor for more than 2 days and if you are a vegetarian , you could starve. Not suitable for family's with small kids as they would get bored.

10/10 Excellent

Jaime, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Flawless; Cleanliness: Pleasant; Your day is accompanied by sanskrit prayer broadcast from the nearby temple.

10/10 Excellent

Hiroko, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: good for just relax; Value: Bargain; Service: Remarkable; Cleanliness: Faultless; This is a great place for staying away from the busy life. it is a bit away from tourist area but peaceful location ,all the saffs has nice smile.

10/10 Excellent

David, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the perfect Holiday
Bali Masari is surrounded by vegetation and overlooks a river with stunning views. The villas are in traditional Balinese style and well equipped in a small compound with a 15m swimming pool, spa and restaurant Ideally located to visit sites from the south and east of the island with the northern sites a two hour drive, with so much to see en route that you enjoy the journey as much as the destination. Its a short drive to the beach with great restaurants and bars From our collection at the airport to the daily cleaning of our villa we could not fault the customer service in any way. Its best to arrange a car and driver through the villa who will take you anywhere on the island that you want. Its good value and the driver will find many places for you to see that otherwise you may have missed. When our son needed a jab when a monkey nipped him with its teeth, he took us to get the vaccination that evening, even though it was late and he had long finished for the day, and refused to be paid for the work! One or two things to be aware of, the cooking facilities are fairly simple in the villas, kettle and microwave, so expect to eat out most evenings. The restaurant is reasonably priced and enjoyable. Each villa does have a well-stocked and reasonably priced minibar . The resort is perfect for couples or families, as a base to visit the island or relax. It’s not ideal if you want to spend your entire holiday on a beach or in clubs, but for us it was perfect.

10/10 Excellent

Antoine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour agréable
Séjour très agréable. La villa est vraiment spacieuse, avec piscine privée sans vis à vis. Le restaurant de l’hôtel propose une offre large, international à indonésienne. Les repas sont bons mais peu copieux (homme avec un bon appétit).
Stayed 3 nights in Oct 2019

10/10 Excellent

Yoonseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족단위 여행에 최적...
가족단위 여행객들에게 최고인듯... 아침 조식(단품)도 맛나고... 시설은 조금 오래되었으나 규모 방크기에서 너무 만족함...
Stayed 1 night in Jul 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Super hôtel, très grand villa, piscine privée et une grande piscine générale, personnel aimable et aux petits soins
Stayed 1 night in Nov 2018

8/10 Good

Ronald, Kranenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wat gedateerd meubilair. Restaurant ademt geen sfeer uit maar personeel en keuken zijn goed. Naast zwembad zijn er verder weinig faciliteiten. Prima plek om wel tot rust te komen in de prachtige natuur en het mooie uitzicht.
Stayed 5 nights in Oct 2018

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cari villa
Prima verblijk, de stag is vriendelijk en behulpzaam. Zeker de heer Wayan. Wat je wenst probeert hij te regelen voor je
Stayed 3 nights in Jan 2018
Response from wayan sunarta on Feb 16, 2018
Dear Ronnie Thank you for your review and feedback for the hotel. We do hope you will spread the good word and look forward eagerly to welcome you back very soon.

8/10 Good

INGEBORG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtige villa's in groene vallei!
Bali Masari is prachtig! Grote villa's in een vallei waar apen & ijsvogels te zien zijn en de Tokeh te horen is! Het dorp is vlakbij, het strand niet maar ook niet de moeite( klein en zwart plus sterke stroming!). Wel belangrijk: als je niet goed trappen kunt lopen dan níet gaan! De treden zijn hoog; je moet altijd trappen lopen wil je naar het zwembad of naar het restaurant of de receptie. Het eten daarentegen wordt wel altijd op je kamer geserveerd mocht je dat willen. Het 'plonsbad' / spa is heerlijk als je wilt afkoelen; ala je slecht kunt lopen is het lastig: alle Spa's zijn met een trap te bereiken.. Ze waren voor mijn vriend wel zo goed om ligbedden bij onze spa te brengen zodat wij daar konden blijven( hij is moeilijk ter been), service! Fijn resort, niet te groot, heerlijk rustig gelegen en ook goed restaurant !
Stayed 5 nights in Aug 2017
Dear Mr/s. Ingeborg, Thank you for choosing Bali Masari Villas & Spa for your holiday. we are happy to heard your review and share your experience during your stay with us. Again Thank you for your recent stay and pleased to welcoming you back at your tranquility villas - Bali Masari Villas & Spa Sukawati Bali Warms Regrads Wawan Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spacious rooms. Great private pool with a nice view. Great service. They were very helpful. Breakfast was good but the dinner options could need an improvement especially since there is far to another restaurant.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
自然に囲まれたのどかなビラです。
溪谷の縁にありとても癒されますよ。特にスパの個室からの眺めは最高です。サルにたぶんルアックが見られます、敷地内の手入れも良くされており色々な植物、花などももとても美しいです。ビラも古いなりにきちんとお掃除、手入れされてます。スタッフも親切で色々気にかけて下さいます。朝食も3種類から選択ですがちょっとわがまま言っても大丈夫です。空港の迎えの✉は2度送りましたがやはり入りませんでした。 時間帯によっては✉携帯電話が通じにくいです。後電子レンジ、湯沸しポットは有りますがこんろはありません。

8/10 Good

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A l ecart mais isole au calme dans un cadre superb
Tres bon, la piscine est une vraie piscine propre et fonctionnelle. Les bungalows tres biens, confortables isoles avec tout le confort. Le restaurant est quelconque et le petit dejeuner est sans doute le point faible (standard et tres moyen ) ... Dommage