Hotel not suitable for tourists
Posted Sep 4, 2015
The first room that we had was dirty, we refused it and ask for another one. The second one was a bit better but still not perfectly cleaned, no bath towel, no toilet paper etc... We asked to see the manager who upgraded us to a new room.
We have to say that the staff made a lot of efforts to keep us satisfied the problem is that they haven't been properly trained in hospitality and to deal with customers, we can't blame them.
To welcome international customers this hotel needs to be completely restructured, cleaned, maintained (a lot of broken things need to be repaired) and the staff should be trained in hospitality and also in English.