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Reviews of Bhanuswari Resort & Spa

3.5 out of 5
Bhanuswari Resort & Spa
Jl. Tengkulak Ubud, Gianyar, P.O. Box:102, Ubud, Bali

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 91 reviews" "
Rating 8 - Good. 32 out of 91 reviews" "
Rating 6 - Okay. 12 out of 91 reviews" "
Rating 4 - Poor. 5 out of 91 reviews" "
Rating 2 - Terrible. 4 out of 91 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeremey

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Peaceful location but facilities need some upkeep.
Stayed 4 nights in Oct 2019
Response from Bhanuswari Family on Dec 10, 2019
Dear Valued Guest, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to share your experience during your stay with us. Glad to learn that you like our peaceful location that we hope it leave you feel relaxed. We are taking your constructive note seriously and have shared to our team. We are looking forward to welcoming you again on your return visit to Bali in future. Best wishes from all of us at Bhanuswari Resort

10/10 Excellent

Spenser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever
The staff was amazing! The food that they had at the hotel tasted great and looked wonderful. So also got to dine in paradise, sitting in the shade looking out over the peaceful rice fields. Everything about our stay was so pleasant we would totally go here again.
Stayed 3 nights in Jun 2019
Response from Bhanuswari Family on Jul 1, 2019
Dear Spenser, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to share your amazing experience during your stay with us. Glad to learn that you like our resort and the service that we hope it leave you feel relaxed. We are looking forward to welcoming you again on your return visit to Bali in future. Best Regards, Bhanuswari Family

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing experience. Love the overall look and presentation of the hotel. Staff super friendly. Went with a family of 5, we stayed for 4 days and we wish we stayed longer. We took advantage of the shuttle bus to Ubud. Went to the monkey forest, the temple, the market and a bunch of restaurants in between. Definitely a great experience. Better than Kuta in my experience. Oh! And bring bug spray for the mosquitos.
Stayed 3 nights in Nov 2018
Response from Bhanuswari Resort Family on May 23, 2019
Dear Valued Guest, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to share your amazing experience during your stay with us. Glad to learn that you like our property, the free shuttle and the service that we hope it leave you feel relaxed. We are looking forward to welcoming you again on your return visit to Bali in future. Best Regards, Bhanuswari Family

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Bhanuswari Family on May 23, 2019
Dear Valued Guest,, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to give a perfect score for Bhanuswari Resort and Spa. We are looking forward to welcoming you again on your return visit to Bali in future. Best wishes from all of us at Bhanuswari Resort

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience in Bali
- points, location middle of nowhere, no transportation, poor lighting in the room, very noisy people at night time - could not sleep. + service staff friendly
Stayed 2 nights in Sep 2018
Response from Bhanuswari Family on May 23, 2019
Dear Valued Guest, Thank you for sharing your experience to us. we would like to convey our apologies for some areas which are not meeting your expectation. We are taking your constructive note seriously and have shared to our team. regarding the location, pleased to inform you that our location is far from hustle and bustle of ubud with beautiful view of rice fields, forest and valley. we provide free shuttle for our guest to/from ubud center. We look forward to an opportunity to serve you better on your next visit to Bali. Best regards, Bhanuswari Family

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing staff, beautiful property. Distance from town doesnt matter due to free transport by hotel. Massage was amazing. All up a wonderful stay.
Stayed 5 nights in Jan 2018
Response from Bhanuswari Family on May 23, 2019
Dear Valued Guest, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to share your wonderful experience during your stay with us. Glad to learn that you like our property, the view, the Spa and service that we hope it leave you feel relaxed. We are looking forward to welcoming you again on your return visit to Bali in future. Best wishes from all of us at Bhanuswari Resort

10/10 Excellent

kamal, west palm beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General
Beautiful location and atmosphere. Nice forest surrounding the resort.
Stayed 6 nights in Dec 2017
Response from Bhanuswari Family on May 23, 2019
Dear Kamal, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to share your wonderful experience during your stay with us. Glad to learn that you like our beautiful location and atmisphere that we hope it leave you feel relaxed. We are looking forward to welcoming you again on your return visit to Bali in future. Best Regards, Bhanuswari Family

10/10 Excellent

kamalakar, west palm beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
general
Friendly staff and free transportation to Ubud. Very reasonable transportation to and from the airport. Food was cooked to order and excellent.
Stayed 6 nights in Dec 2017
Response from Bhanuswari Family on May 23, 2019
Dear kamalakar, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to share your wonderful experience during your stay with us. Glad to learn that you like the food, free shuttle and the service that we hope it leave you feel relaxed. We are looking forward to welcoming you again on your return visit to Bali in the future. Best Regards, Bhanuswari Family

6/10 Okay

Paolo, Perth

Liked: Cleanliness, staff & service, room comfort
Nice resort, but internet connection is bad!
I have spent 5 days at the Bhanuswari resort...and: Good points - very good and smiling staff - quite and peaceful place - comfortable bed - hot water all the time - good body massage at a competitive rates Bad points - Room features not as advertised!!..for example: - INTERNET!!!unless your room is close to the reception you will struggle to get internet to work; I went to the reception twice to let them know and the first time the receptionist told me that "the cable might have some problem"(Wireless connection....), the second time(the day after) the same receptionist told me I had to go close to the reception to get internet (?!?!); Considering the fact that this resort is 6-7 km from Ubud, a good internet connection is necessary so you can plan, seek and book whatever thing you want to do, from tours to restaurants. - TV cable did not work!I simply could not watch anything...
Stayed 5 nights in Nov 2017

10/10 Excellent

Rachel, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff and Lovely Setting
We stayed in the Bhanuswari Resort & Spa for 4 nights and really enjoyed our stay. The staff were very friendly and helpful...in particular, the reception staff were excellent and organised transfers or answered any queries we had with ease. The rooms were very clean, the pool was lovely and the food in the restaurant was very tasty. Overall we would highly recommend this hotel to other visitors.
Stayed 5 nights in Aug 2017
Response from Bhanuswari Family on May 23, 2019
Dear Rachel, Thank you for choosing to stay at Bhanuswari Resort & Spa and taking the time to share your wonderful experience during your stay with us. Glad to learn that you like the room, the food, free shuttle and the service that we hope it leave you feel relaxed. We are looking forward to welcoming you again on your return visit to Bali in the future. Best Regards, Bhanuswari Family

8/10 Good

Kitty , Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good cheap spa
No safety deposit box in room but one at reception. Shower drain blocked but they fixed it immefiately.

4/10 Poor

Cindy, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Recommended to Anyone
Hotel is not well maintained, cupboard was smelly with a dead lizard. Hot water works sporadically, no toothbrush or toothpaste are provided either. Have to continually combat ants in the room, flies along corridor and stair landing. Staff service is generally warm but lacks consistency. Towel and tissues are not replaced on certain days. Photos shown on web do not tally with actual hotel conditions. Overall 2/5. Will not return.

4/10 Poor

Verified traveler

Disliked: Cleanliness
The resort is nice but not clean
The resort is far away from town area, not convenient to search for food. The toilet is big but the toilet flush broken in my last day of stay. I don't like the toilet has big windows but no curtain, people can see through from outside, need to be careful when you take shower as there maybe people peeping you. The wardrobe inside is full of dust, it seems like the cleaner never clean it for quite some time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet with great view
Really nice staff. The hotel is outside of Ubud, so nice and quiet. Had a great view of rice fields. The restaurant was nice and had a good variety. Would definitely recommend.

8/10 Good

Olga, IE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great location
We was very happy with our stay in September 2014. Staff was very helpfull, beautiful location and quality of service was great!

8/10 Good

Lisa, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lee, US

Liked: Cleanliness, staff & service
Relaxing stay
Stayed for two nights. The room was quite basic compared to other hotels for the rate, but the environmental surroundings are really lovely and there wasn't much time spent in the rooms. I found the bathroom to be a bit dark and a hanging rod wasn't screwed into into the bathroom wall properly and fell off. The staff were very helpful and the shuttle service they offer is great. The pools were nice and it's a great escape from the busy city.

4/10 Poor

Cornelia, New Zealand

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
falling apart
The resort must have been really wonderful when it was new and when the staff was motivated. Now the bathroom smelled mouldy, the water feature did not run and was falling apart, the phone did not work, the staff did forget us several times at the dining or breakfast table, left as soon as possible.

6/10 Okay

Verified traveler

Liked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Quiet getaway literally next to rice fields.
Firstly come here if you're looking for a quiet & relaxing getaway next to nature. It is not located near to the center of Ubud (20+ mins drive by hotel free shuttle service) so be prepared for this. The rooms are OK (7/10), breakfast is surprisingly fantastic and you get free transport to Ubud & back to the hotel. It is right next to rice fields and nearby villages within bicycle distance.

10/10 Excellent

jd

Liked: Cleanliness, staff & service, room comfort
Short stay
Had quite a good stay at this hotel. Very cheap (under 50 nzd or 45 usd) and the hotel provided all the basics. Really good breakfast.

10/10 Excellent

Justine, perth, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic experience in Ubud
We had two nights at the resort and found the place a fantastic immersion in the Balinese culture. The room was clean and very comfortable. The staff is very friendly. The pool was just the best: it feels like being in the middle of the rice fields. This hotel was a little isolated but there is a free shuttle available anytime to Ubud centre.

10/10 Excellent

CB, Southern Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace and joy in out skirts of Ubud
Clean friendly, great swimming pools, free shuttle to town, nice restaurant too.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Peaceful setting
nice pool overseeing the padi fields... hotel staff goes out of their way to make my stay comfortable. One of the ladies at the reception counter made the effort to run after me with a torchlight to help me navigate back to my room at the furthest end of the resort during my first night in the dark. when i asked for a roll of masking tape, they sent 1 staff out to buy one for me. the drivers who ferry the guests to different parts of ubud for free are very friendly and responsible.

2/10 Terrible

Sakia, Malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Poor facilities and too far
Aircon is not working, bedding smells but room pretty clean and too far from town. Airport shuttle was messed up, got picked up and had to wait an hour in the van while they were waiting to collect other passengers without letting you know. Rubbish services, hotel food was awful too

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mascha, the netherlands

Liked: Cleanliness, staff & service
isolated hotel with good free shuttle service
the hotel was about 20 minutes drive to Ubud centre but the free shuttle service was very good. we stayed far as possible from the entry in the older rooms because there was a lot of working noise near the lobby from construction work. the room was okay and comfortable but there was a big gekko in our room which made a lot of noise every hour so we changed to the new building. the room there was less comfortable and the surrounding area was not a garden yet.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, quiet getaway resort
Super friendly and helpful resort staff, very comfortable rooms and beautiful facilities and surroundings. Excellent breakfast menu. Quiet location away from Ubud, perfect for a getaway, but still with good access to the town for day trips. Highly recommend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Scott, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Staying out in the rice fields
This is a pretty good hotel, with two nice pool areas, overlooking the surrounding rice fields. While breakfast was decent, the staff was friendly and the location was nice and quiet, the linens were a bit dingy and there was a strong smell of diesel in the bathroom. Also, if you are hoping to walk into town, this is not the place for you...it's a good 15 minute drive. You can either rely on their shuttle service - which seems to be at your disposal when you need it. Or you can rent a scooter / motorbike from them at very reasonable rates - which, to me is the way to go anyway as it'll really allow you to explore the surrounding countryside. All in all, not a bad stay and I consider staying there if I am ever in Ubud again.

10/10 Excellent

judy, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquility at it's best
I stayed at the Mansion, Suly resort, and Oka Katrina also. I choose to come back to Bhanuswari. It is 1/2 to1/3 the cost of the Mansion and I preferred Bhanuswari. My upstairs room in one of the 4 plexus I like much better than the suite the Mansion upgraded me to. The bathroom is hugh with the tub in the middle of the room. The back 1/4 is open to the outside. The shower is in the open. I love to sit on my balcony

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A peaceful and quiet resort
A nice and quiet resort for those who wants to get away from the crowds and busy lifestyle. The staffs are wonderful and friendly. For those who hates pest like ants, lizards, mosquito, etc, you may not prefer this resort as it part of the nature package.

8/10 Good

David

Liked: Staff & service, room comfort
A quiet and
My partner and I really enjoyed our stay in this hotel. The staff was really friendly and it was obvious that they wanted us to have a lovely stay. Thanks to everyone again! The hotel is not in Ubud centre, it is located 10-15 minutes from Ubud but we regarded that as a real advantage. There is a free pick up and drop off service (until 10.30pm), you only have to call the reception. We never waited more than 15 minutes in the city. The drivers were also very friendly. The hotel was surrounded by rice fields but unfortunately not all the rice fiels were green as it was the harvest time. The two swimming pools were very nice and the garden was perfectly maintained. There were lots of beautiful flowers and butterflies. However the buildings are a bit old and would need a good clean/painting. Our room was great (I think we were upgraded in a deluxe room...), the bed was huge and comfortable. But the cupboards were not really clean so if you are after a spotless room it can be disappointing. We didn't really mind because there were lots of kind thoughts (nice flowers on the bed every morning). Breakfast menu was good and even if there is less variety than a buffet breakfast, you won't be disappointed (the pancakes were delicious). Be just careful with the tours offered by the hotel as you have to pay extra costs for the activities (temples, dance) and it's not really clear on the flyer. On the whole we had a good time and enjoyed the staff's friendliness

10/10 Excellent

Emily, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, dvd & wifi need improveme; Value: Bargain, Fantastic, Amazing; Service: Remarkable, Go the extra mile, Outstanding; Cleanliness: Spotless, Immaculate, Pristine; The rooms are beautiful and the staff are lovely, well worth a visit for a relaxing lazy few days. Shuttle into town always on call also

6/10 Okay

Paula, Australia - WA - Perth

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a relaxing trip
We want a relaxing trip at Ubud, quiter place and easy access to town centre. This resort satisfied our demand perfectly. The staff there are very friendly and helpful, I would recommend this resort for traveller who want to enjoy nature beauty.

8/10 Good

David Bartolo

Liked: Staff & service, property conditions & facilities, room comfort
Delightful rural hotel
The hotel is in the middle of a rice paddy. Hint for ease of arrival email hotel and ask them to send a driver to meet you at the airport. We loved the peace and tranquility of the hotel as it was a good 15 minute drive from the hotel to Ubud. A car would take you into Ubud at no extra charge whenever you needed one. The rooms were fine and serviced beautifully every day, but silly little things like not repairing the broken lights that were lit at dusk, despite pointing them out, not topping up the tea bags, just took the edge of it. Having said that the staff could not have been more courteous and helpful, within the limits sometimes of language. It was a delight to stay. The food was fine, ŵe only had dinner once in the hotel and breakfast is as anywhere else I should imagine heavy on eggs and if you want the muesli you will have to ask for milk and possibly a spoon. We would go back definitely as we just loved the peace and tranquility, courteous staff and lovely ambience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!!
The little bumpy road to this hotel made me nervous of my decision to book this hotel. Minutes after I was there, I was fully relieved and convinced it was indeed a thumbs up decision. Located by the rice fields, you will be subject to peace and an enjoyable time here. The pools are great, especially the one right by the rice fields. I forgot to get the name of the receptionist, but you wouldn't miss her for she's too sweet to go above and beyond to give you all the information. She said she was from the nearby village. Anyway, the service was good. The hotel provides free transport to Ubud city, so no issues on that. And for the adventurous ones like me, you can rent a motorbike from them, at an affordable 50k Rupiah / per day. Another unique thing is the made to order breakfast, the pancakes are a must. The omelet, my staple breakfast was a let down but maybe others might like it. the juices were fab. Good place to stay, nothing to worry. :)

10/10 Excellent

Allan, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal, Bargain, Fantastic; Service: Remarkable, Go the extra mile, Outstanding; Cleanliness: Gleaming, Immaculate, Beautiful; The staff are 11 out of 10 especially the drivers

6/10 Okay

Geoffrey

Facilities: Basic; Value: Fair price; Service: Polite; Cleanliness: Neat, The room Smelt of Mould ; Stay in UBUD town instead

10/10 Excellent

Eleanor, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate; Massages at the Spa are fantastic

2/10 Terrible

AARosen

Liked: Staff & service
Disliked: Room comfort
BAli light
Bali and Ubud have lots of great places, many reasonable priced. This room was spare, the AC fixed and r=too cold, and the room look long in the tooth, It was functional and adequate, but having been in Ubud berfore, I think you could do better at a similar price.

10/10 Excellent

Shane, Australia - WA - Fremantle

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tien, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, Home away from home; Value: Great deal, Fantastic, Amazing; Service: Go the extra mile, Outstanding, Phenomenal, On time and personal; Cleanliness: Spotless, Pristine, Beautiful; nearby wood carven Balinese museum, rice fields and temples

8/10 Good

Judy, Australia - WA - Perth

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Bargain; Service: Go the extra mile; Cleanliness: Nice; Great value for money

8/10 Good

RICHARD, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: A steal; Service: Respectful, Friendly, Little slow at breakie; Cleanliness: Pleasant; If you can get a deal its a great mid-range resort!

10/10 Excellent

Marion, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Beautiful; Free transfer service to and from Ubud whenever you want it

6/10 Okay

Russell, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice, Traditional; Value: Affordable, Low-priced, Economical; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant, Lovely, Delightful;

8/10 Good

Joe, Sapporo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bhunaswari Hotel and Spa
While the hotel itself is set in a very nice area with lots of evening sounds, like frogs and insects, I found the manager to be a bit brusque, for example expressing disapproval when we turned down his invitation for their New Year's Eve gala (at $75 per person). Also, the room we were assigned was below the dining area, so the noise from the wooden chairs scraping the floor above was a little unnerving. To be fair, the staff did allow us to change rooms when we complained. The breakfast buffet was mediocre, but was actually to be expected considering the cost of the stay and the season. Other than these drawbacks, things were good. There was a shuttle van that brought us to the center of town whenever we wanted it. In addition, the scenery from the hotel was very nice with lots of greenery and the air smelled very fresh. The rooms and the hotel were pretty clean, and I don't recall seeing any uncomely insects. Overall, for the price, the hotel was worth it.