Highest level of service you can expect
Posted Oct 25, 2016
One of the best experiences I've had at any hotel.
The facilities and services are all as stated in the official information. I would mention that all of the facilities and services are of very high quality, very clean, and accompanied by very well-trained staffs.
The staffs (check-in, restaurant, pool, room service, etc...) were all amazing. Everybody greeted us with a smile; Even the cleaning staffs walking by. We did not encounter one staff with a negative attitude.
The swimming pool is fun; They have one large pool (1.5m), and a long pool(~1.2m) surrounding it. The long pool goes all around the main hotel area, including the suite rooms and in front of restaurants, so it is fun to just swim around and see the scenery.
It is also directly connected to a kids pool area with a sand floor, so families can enjoy time with their children without leaving the adults' pool.
Speaking of family, this place is highly recommended for families. There are many other families staying so it is extremely family-friendly - The staffs, the service, baby-sitting service, and everything else makes you feel very hospitable even with a small child.