Ratings based on 433 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Highly recommend hotel

Posted May 4, 2017
Such a great hotel, we got an upgrade when we checked in, all the staff were very friendly and greeted us whenever they passed, all of them made sure we had everything we need. The room was also a good size and was very clean and comfortable. Aircon can become very cold if you set it so and you get free water bottle refills. Hotel is close to the beach and the price is very reasonable. The area was very secure. Would definitely recommend this hotel. Don't forget to bring insect repellent though since since there are some. It is indeed Bali. Would be nice for them to provide insect repellent though as hotels do in Mexico
Comment from Hotel Management
May 8, 2017 by teresa, Hotel Management
Dear Denise Thank you for staying at Courtyard by Marriott Bali Nusa Dua Resort and for the perfect score. We work hard to make our guests happy and glad that you love your stay with us. Thank you for depicted our hotel very well in your review. We are sorry you have to deal with insects during your stay and thank you for your understanding that it is indeed Bali. We will consider your feedback on providing insect repellent and will work harder to fix the issue you experienced. Thank you for letting us know and we are looking forward to welcoming you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel that catered for our family of 6!

Posted Apr 11, 2017
Pros: Buffet breakfasts, friendly service, great pool and location
Cons: The towels in the room & by the pool were very old & worn
Location: Great local restaurants just around the corner, Bali Collection not far & a quick taxi ride to Kuta.
Very relaxing with enough for our 4 children to do without getting bored. Interconnecting rooms were great as were the buffet breakfasts. Loved the quick shuttle bus to & from the beach.
Comment from Hotel Management
Apr 13, 2017 by teresa, Hotel Management
Thank you for staying at Courtyard by Marriott Bali Nusa Dua Resort. We are happy to know that you were enjoying your stay. We are sorry about the towels we provided. We will work hard to fix the issue you experienced. Thank you for your review. We are looking forward to welcoming you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Australia

Special Birthday and Family Holiday

Posted Apr 10, 2017
Pros: We just loved everything about this Resort. Would we go back. Absolutely.
Cons: If there was anything to make comment about it is the serving of beer in GLASS BOTTLES around the pool.
Location: Location was great being close to the beach and a shuttle taking you back and forth. At the back of the resort we have restuarants , shops and bars.
The Courtyard Marriott is a magnificent Resort. Catering for every age group. Our 3 grandsons aged 13, 11, and 8 absolutely loved the pool. Every chance they had they were in it. The proximity of the resort to the beach is also a winning factor. The breakfast offered is wonderful, catering for all nationalities. The staff are the best, always smiling, always pleasant, always wanting to be of help. The security offered by the Resort is amazing. Firstly at the gated community entrance, thru to the entrance to the resort, then onto the entrance into reception. Just amazing and made you feel very safe.
Comment from Hotel Management
Apr 13, 2017 by teresa, Hotel Management
Dear Kaye, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry if you were unhappy about the glass bottled beer being served around the pool - we’ll work hard to fix the issue you experienced. Thank you for letting us know. We look forward to welcoming you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Apr 3, 2017
Enjoyed a quiet and relaxing few days with the family at Courtyard Marriot Nusa Dua. The breakfast selection was really extensive and delicious. The pool was ok, not the best I have experienced but its just a 5 min walk to the most amazing beach. You can also take the free shuttle to the beach. The rooms are really nice with spacious bathrooms. All in all, a lovely stay.
Comment from Hotel Management
Apr 4, 2017 by teresa, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We look forward to welcoming you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from cairns

Nice hotel in very secure area of Bali

Posted Mar 26, 2017
Arrived at 1.00am looked after with easy check in showed to a room on 3rd floor over looking garden , in the morning the work started again on the adjoining building at 8.00am nice to see updates to property but this was not appreciated. After breakfast we spoke to front desk about the noise and requested a move to a ground floor room over looking the garden as per our room order. This was arranged to by the desk person for 2.00pm and occurred after 3.00pm that night people moved in above us at 1.00am and continued to party till late in the morning. We called front desk and asked for some quite, still noise went on . This occurred every night till late making it very difficult to get a good nights sleep the insulation between room walls was good. The insulation between floors was very poor and needs attention. During our stay a earth quake occurred early in the morning, we didn't get any news or advice from the resort staff with regards what to do, expect or even where to go if a second event occurred. The staff were always very attentive and very happy, nothing was to much trouble. Over all we enjoyed our stay.
Comment from Hotel Management
Mar 29, 2017 by teresa, Hotel Management
Dear Russel, Thank you for staying with us. We are sorry that you had to experienced a noisy stay and earthquake during your supposed to be peaceful stay. I had it noted and let the Director of Operation know about these matters. We will work hard to solve the issues you experienced. Thank you for your feedback. We look forward to welcoming you again in the future.
4 out of 5
by Yoko Jasmine

Toilet cleanliness not so good

Posted Feb 22, 2017 on Hotels
The toilet was not clean in my view. There were something that was not removed so yes that was something I needed to say.
Comment from Hotel Management
Mar 1, 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy about the toilet cleanliness - we’ll work hard to fix the issue you experienced. Thank you for letting us know.
2 out of 5
by A verified traveler

Only amazing there is staff!

Posted Feb 21, 2017
Very small hotel, not that clean.Not happy with room cleaning.Kids club terrible. Only amazing there was staff.
Comment from Hotel Management
Mar 1, 2017 by Teresa, Hotel Management
Thank you for staying with us and for mentioning that we have amazing staffs. We are sorry you were unhappy about the hotel condition, cleaning service, and the kids club. We will work hard to fix the issue you experienced. Thank you for letting us know.
4 out of 5
by A verified traveler

Nusa Dua Break

Posted Feb 18, 2017 on Hotels
We booked interconnecting rooms as we travelled with our teenagers. Initially we had to change rooms as the room smelt of cigarette smoke however after that everything was great. Good breakfast, good service and facilities. Overall a relaxing few days
Comment from Hotel Management
Mar 1, 2017
Thank you for staying with us and to mention that you love your stay. We work hard to make our guests happy and appreciate your feedback! We are apologize you were unhappy about the room that had scent of cigarettes smokes. Glad that after the room changed, you had a great stay with us. Thank you for letting us know.
5 out of 5
by Melissa

Very good place to relax!

Posted Feb 3, 2017 on Hotels
Friendly staff, big rooms, clean areas... nearby good restaurants... they have transportation, umbrellas, toilets and a bar services at the beach. They need to improve the variety in the menu. Our stayed was for 8 days.
Comment from Hotel Management
Mar 1, 2017
Dear Melissa, Thank you for staying at Courtyard by Marriott Bali Nusa Dua Resort. It was such a pleasure to know that you enjoyed your 8 nights stay, We are sorry that you feel our menu variety is limited. We will work hard to improve it. Thank you for letting us know.
5 out of 5
by Fung Chong

Great stay with execellent Baliness hospitality

Posted Jan 29, 2017 on Hotels
We have had wonderful week in Marriot,it was the perfect ending of our 5 weeks of travelling. Good place to relax and away from thw crazy Kuta area. Staffs are excellent and our family enjoy out stay in the Marriot
Comment from Hotel Management
Mar 1, 2017
Dear Fung Chong, Thank you for staying with us. It is great to know that you had a relaxing and perfect stay with us. We work hard to make our guests happy and appreciate your feedback!