Ratings based on 403 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Only amazing there is staff!

Posted Feb 21, 2017
Very small hotel, not that clean.Not happy with room cleaning.Kids club terrible. Only amazing there was staff.
Comment from Hotel Management
Mar 1, 2017 by Teresa, Hotel Management
Thank you for staying with us and for mentioning that we have amazing staffs. We are sorry you were unhappy about the hotel condition, cleaning service, and the kids club. We will work hard to fix the issue you experienced. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Stayed 10 days. Hotel and beach club with 30 minute van trips between was good. The Beac is a good place to learn how to surf. Hotel has large pool and kids aged 4, 7, 9, and 10 loved.
Comment from Hotel Management
Mar 10, 2017 by Courtyard by Marriott Bali Nusa Dua Resort, Hotel Management
Hi, Thank you for staying with us. It is great to hear that you had a wonderful stay at Courtyard by Marriott Bali Nusa Dua Resort. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable and excellent stay Friendly staff

Posted Dec 26, 2016
From day one I experienced the great hospitality manners and excellent service. Food and beverage team are the best I recommend to an enjoyable stay in Bali Thanks
Comment from Hotel Management
Jan 4, 2017 by teresa, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Turkey

Very Green, Relax Hotel

Posted Dec 20, 2016
Courtyard is a nicely located hotel in Nusa Dua area with a vert green garden/pool area. The rooms are very clean and the staff is very helpful. F&B manager is very interested with the guests. We enjoyed staying there.
Comment from Hotel Management
Dec 21, 2016 by teresa, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Bathrobes, towels & bedsheets were frayed. On the bright side, the room service was providing fresh food & the swimming pool was awesome.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
We are sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thank you for letting us know and appreciate much on your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Excellent

Posted Dec 6, 2016
It is an awesome hotel with friendly staff. Highly recommended for families with infants.
Comment from Hotel Management
Dec 14, 2016 by teresa, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Lovely hotel and staff

Posted Nov 17, 2016 on Hotels
Stayed here for 4 nights and it was amazing! The staff and service was brilliant. The breakfast buffet had a lot to choose from, there's something for everyone. There's a shuttle that goes to their private beach, and the Bali collections (shopping centre) is close.
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate much your feedback!
4 out of 5
by A verified traveler

Nice and comfortable.

Posted Nov 8, 2016 on Hotels
Nice and comfortable.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from singh

Relaxing holiday

Posted Nov 7, 2016
Pros: Big rooms, quiet and swimming pool with a bar
Really quiet and relaxing hotel. Loved the rooms and staff is really friendly and caring. We felt like home. If you want to have a relax holiday I highly recommend this hotel, very close to water sports in nusa dua.
Comment from Hotel Management
Nov 9, 2016 by teresa, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Great Hotel

Posted Oct 25, 2016 on Hotels
superb hotel with very clean and luxury room and bathroom. the mini beach at the pool is great when I am too lazy to bring my son to the actual beach. only problem is the air cond fan is weak (might be a bali thing) and flies at the pool area.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.