Terrace/patio

Reviews of Discovery Kartika Plaza Hotel

5 out of 5
Discovery Kartika Plaza Hotel
Jl Kartika Plaza, PO. Box 1012, South Kuta, Kuta, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1008 reviews" "
Rating 8 - Good. 290 out of 1008 reviews" "
Rating 6 - Okay. 79 out of 1008 reviews" "
Rating 4 - Poor. 27 out of 1008 reviews" "
Rating 2 - Terrible. 14 out of 1008 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Diego

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn’t like the room not the aircon,the humidity in the room was atrocious..not for me.
Stayed 5 nights in Mar 2024

10/10 Excellent

Matthew Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property, it is actually better than we thought from the pictures. Really enjoyed our stay her and was above expectations.
Stayed 7 nights in Mar 2024
Response from Jo on Mar 25, 2024
Dear Mr. Matthew HamishFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was more than I expected..beautiful from entry and warm welcome to the beautifully appointed room and grounds. Every staff encountered so friendly and extremely polite esp in the restaurants. Well recommended and I will stay again.
Stayed 3 nights in Mar 2024
Response from Jo on Mar 25, 2024
Dear Mrs. MaureenFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
We find Kartika Plaza a lovely place to stay. Staff are very friendly Hotel and rooms are very clean and tidy. The only improvement is the bathrooms could be renovated.
Stayed 7 nights in Mar 2024
Response from Jo on Mar 14, 2024
Dear Mr. RonFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Thank you for your constructive feedback for our referral development in the future to keep guest satisfaction. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Dinah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea views and beautiful beach. It is a nice hotel for family vacation. The shopping mall is within walking distance.
Stayed 1 night in Mar 2024
Response from Jo on Mar 14, 2024
Dear Mrs. DinahFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

6/10 Okay

gaye

Traveled with partner
Close to every thing. Older rooms but we had a beautiful view of the pool and sea. Breakfast had everything you could ask for. Staff are amazing. Grounds are beautiful and kept spotless. Only complaint is they have private parties and conferences which are very noisey until about 11pm so not a quiet place. Also if you want a late check out they want half of the full night cost even for a few hours. I did not think this was good after inconveniencing us with very loud noise till late three nights of our ten night stay.
Stayed 10 nights in Feb 2024
Response from Jo on Mar 14, 2024
Dear Mr/s. GayeFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Thank you for your constructive feedback for our referral development in the future to keep guest satisfaction. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Joanne Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with lots of Balinese attributes. Lots of dining options and activities if you want to stay in the resort also great proximity to all the things we go to Bali for. Staff friendly, attentive and professional. Would be happy to stay there again
Stayed 6 nights in Mar 2024
Response from Jo on Mar 10, 2024
Dear Mrs. Joanne LouiseFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel property! Will stay here again next time when I am in Bali
Stayed 4 nights in Mar 2024
Response from Jo on Mar 10, 2024
Dear Mrs. LynneFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the hotel but when it comes to parking something should be done better especially guests that are staying at the hotel And hire a scooter like me and come and go 3/4 times a day and get a ticket getting it stamped every day before you leave is not convenient why don’t you introduce a one ticket system instead it will save allot of time
Stayed 6 nights in Mar 2024
Response from Jo on Mar 10, 2024
Dear Mr. RobertoFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Thank you for your constructive comment for our referral development in the future to keep our standard highly.Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Stacey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in an ocean facing Discovery Suite and it was AMAZING! Each of the 2 bedrooms had its own ensuite, 1 with a walk-in shower and the other with a shower/bath combination. Even though the ensuites had their own toilet's, there was a separate powder room too which when having 4 adults staying together is a brilliant idea. The rooms including the lounge were spacious, well maintained and cleaned daily. The breakfast buffet had a lot of variety and there was always plenty. The onsite restaurants make it easy to relax after a long day of sightseeing and the grounds are beautifully maintained.
Stayed 3 nights in Feb 2024
Response from Jo on Mar 14, 2024
Dear Mrs. StaceyFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Stacey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discovery Kartika is continuously evolving! They keep upgrading and improving their amenities and their grounds are always well kept. It is very self contained with its own restaurants and spa which means if you don’t want to leave, you don’t need to as it has it all. The staff are wonderful and although our favourite staff are no longer here, the ones who are still make you feel at home 🙏
Stayed 5 nights in Feb 2024
Response from Jo on Mar 1, 2024
Dear Mr/s. StaceyFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

8/10 Good

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice grounds, pool and excellent breakfast. Room was nice, clean and comfortable. The singers in the nightly entertainment were not very good. Glad when they finished. We would be happy to stay again. No problems.
Stayed 5 nights in Feb 2024
Response from Jo on Mar 1, 2024
Dear Mr. BradleyFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Stacey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well kept and always improving resort with many great features including their own restaurants, spa and a beautiful resort style pool with swim up bar PLUS a kids pool!
Stayed 2 nights in Feb 2024
Response from Jo on Mar 1, 2024
Dear Mr/s StaceyFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Shelley

Stayed 6 nights in Sep 2023
Response from Jo on Mar 25, 2024
Dear Mr/s. ShelleyFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities
They stay was amazing
Stayed 5 nights in Feb 2024
Response from Jo on Feb 20, 2024
Dear Mrs. Tina, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali.Best RegardLuis Daniel Garcia General Manager

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 3 nights in Feb 2024
Response from Jo on Feb 12, 2024
Dear Mr. ChrisFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great moment during your time here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali.Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Ivan, Hallandale Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The personnel attitude and their friendliness
Stayed 2 nights in Feb 2024
Response from Jo on Feb 12, 2024
Dear Mr/s. IvanFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you love our staff and you had great moment during your time here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali.Best Regard Luis Daniel Garcia General Manager

8/10 Good

Richard, Perth

Liked: Cleanliness, staff & service, amenities
Next to the sea no beach just rocks, rated 5 star rooms needed to be updated, great breakfast variety, good security, good pool area and plenty of space around it
Stayed 6 nights in Jan 2024
Response from Jo on Feb 7, 2024
Dear Mr. RichardFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you love our staff and service, breakfast, also our location. And thank you for your constructive feedback for our referral development in the futureOnce again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Anthea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propery was set up really well and access for everyone was well thought out. The staff, were friendly and helpful. The food options ere very good.
Stayed 13 nights in Jan 2024
Response from Jo on Jan 29, 2024
Dear Mr/s AntheaFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time and experiences during your time with us. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service fantastic. Excellent butler ida. Food at pool bar was ordinary ie cold. Paid for a oceanfront villa and got a garden villa. Couldnt change for half the stay. They tried to make up with free airport tranfers. Overall a great stay. Overall
Stayed 5 nights in Jan 2024
Response from Jo on Jan 29, 2024
Dear Mr. PaulFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time and experiences during your time with us and for sure it will be happy for Ida to received such a compliment. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Claudio, Mt Lawley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a 7 month old.
Stayed 8 nights in Jan 2024
Response from Melinda on Jan 28, 2024
Dear Mr/s Claudio, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your time here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard,Luis Daniel Garcia General Manager

10/10 Excellent

Claudio, Mt Lawley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, all that was needed for a great holiday, mostly in the pool. Beautiful grounds. Really pleasant and helpful staff. Happy to have come back here after trying out other places.
Stayed 7 nights in Jan 2024
Response from Melinda on Jan 28, 2024
Dear Mr/s Claudio, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your time here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard,Luis Daniel Garcia General Manager

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to acclimatize when you first arrive in Bali. Nice beach access to Kuta beach. Can get better deals with lower level rooms. Nice cultural dancers at breakfast performed by younger hotel staff persons. Excellent pool and recreation facilities for all the family.
Stayed 3 nights in Jan 2024
Response from Jo on Jan 23, 2024
Dear Mr. MatthewFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your time here.Nevertheless thank you for your feedback for our referral constructive development. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard Luis Daniel Garcia General Manager

6/10 Okay

Firas, kuwait

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel facilities were good high standards and good breakfast and location, the hotel rooms are very bad old and really the rooms the worst thing are there as 2 stars hotel The hotel administration and service were the best things we had
Stayed 10 nights in Jan 2024
Response from Jo on Jan 24, 2024
Dear Mr/s FirasFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us.It was a delight to know that you love the food and staff here.Thank you for your constructive comment for Our development in the future.Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali.Best Regard Luis Daniel Garcia General Manager

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The selection on dining and bars in discovery kartika was exceptional
Stayed 6 nights in Jan 2024
Response from Jo on Jan 18, 2024
Dear Mr/s Michael, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us.It was a delight to know that you love our food and the ambience here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

Joady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jo on Jan 19, 2024
Dear Mr/s. JoadyFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. Once again thank you and it is really a great pleasure to welcome you back in the near future

10/10 Excellent

Cristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very friendly and hospitable. The rate to exchange money was competitive as other places outside the resort. Breakfast buffet provided vast variety of food options.
Stayed 7 nights in Jan 2024
Response from Jo on Jan 19, 2024
Dear Mr/s. Cristi First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you love our staff and our breakfast. Once again thank you and it is really a great pleasure to welcome you back in the near future

8/10 Good

Marcelo

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower is too old and too short for my height
Stayed 8 nights in Jan 2024
Response from Jo on Jan 19, 2024
Dear Mr/s. MarceloFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. We really appreciated for the feedback and constructive comment for Our referral improvement in the future.Once again thank you and it is really a great pleasure to welcome you back in the near future

10/10 Excellent

Raman

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place to stay in bali
Stayed 2 nights in Jan 2024
Response from Jo on Jan 19, 2024
Dear Mr/s RamanFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you enjoy the moment during your stay. Once again thank you and it is really a great pleasure to welcome you back in the near future

10/10 Excellent

JEFFREY MANSSEN

Stayed 6 nights in Dec 2023
Response from Jo on Jan 19, 2024
Dear Mr. Jeffrey ManssevFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. .Once again thank you and it is really a great pleasure to welcome you back in the near future

8/10 Good

STEEVE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, staff is very friendly. We appreciated the understanding of management when we needed to change our room due to a strong smell in the inital room but ee were moved. The nasi goreng kambing at the El Jardin was one of the best that we had. Highly recommended. Staff is very very nice.
Stayed 4 nights in Jan 2024
Response from Jo on Jan 19, 2024
Dear Mr/s SteeveFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you enjoy the moment during your stay specially the experience with the Nasi Goreng at El Jardin you've mentioned. Once again thank you and it is really a great pleasure to welcome you back in the near future

8/10 Good

Daniel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was impressed upon entering the property, maybe even excited. I paid $300 USD for 2 bedroom. Check in was at 2pm but the room wasn’t ready. I was only told “ sorry”. The resorts rooms were old and run down. The AC couldn’t get below 25c. The breakfast buffet was just ok. Maybe a good place for a party. But otherwise I wasn’t impressed.
Stayed 1 night in Jan 2024
Response from Jo on Jan 19, 2024
Dear Mr/s. DanielFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. We really appreciated for the feedback and constructive comment for Our referral improvement in the future.Once again thank you and it is really a great pleasure to welcome you back in the near future

10/10 Excellent

Lorraine

Stayed 11 nights in Dec 2023
Response from Jo on Jan 23, 2024
Dear Mr/s LorraineFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your time here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

dallen, kailua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serene and well organized
Stayed 3 nights in Dec 2023
Response from Luis Daniel Garcia on Dec 31, 2023
Dear Mr/Mrs. Dallen, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you love our Swimming pool, great food, and great environment. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

Virginia, Two Rocks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool was too warm though and food was expensive.
Stayed 7 nights in Dec 2023
Response from Luis Daniel Garcia on Dec 31, 2023
Dear Mrs. Virginia, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.We would like to thank you for sharing your experience during your stay with us. I would like to thank you for your constructive feedback regarding the food price. I will share to team leaders for better improvement. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

Ajay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are truly amazing
Stayed 3 nights in Dec 2023
Response from Luis Daniel Garcia on Dec 31, 2023
Dear Mr/Mrs. Ajay, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you love our Staff. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023
Response from Luis Daniel Garcia on Dec 31, 2023
Dear Mrs. Sandra, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.We would like to thank you for sharing your experience during your stay with us. . Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Close to everything in Kuta.
Stayed 1 night in Dec 2023
Response from Luis Daniel Garcia on Dec 31, 2023
Dear Mr. Ryan, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.We would like to thank you for sharing your experience during your stay with us. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

Robianto

Stayed 2 nights in Oct 2023
Response from Melinda on Dec 18, 2023
Dear Robianto First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

6/10 Okay

mark stephen

Stayed 8 nights in Dec 2023
Response from Melinda on Dec 18, 2023
Dear Mark Stephen, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

6/10 Okay

Tracia

Traveled with family
Liked: Cleanliness, staff & service
The hotel is ideally located near the airport, a short 16 minute drive (without traffic). The ability to walk to different shops, different cutural places to eat. The hotel needs a major update it is still a great place to stay but some major fixes are needed. Dislike non-smoking guest are on the same side of the hotel as those who smoke. This affected my stay in a major way, a room change was done but the same smoking incident was also in the new room. The hotel did offer another room but why I have to keep moving when others guest are non-compliant. Fair warning please change money either at the airport or money changer on the street strip because if your money has snall flap on the corner, a small tear or markings on it tge hotel's money exchanger will not accept it. Only local currency acxeped in stores. Bali is definately that must be experienced.
Stayed 8 nights in Dec 2023
Response from Melinda on Dec 16, 2023
Dear Tracia, Warm greetings from Discovery Kartika Plaza Hotel! First of all, We would like to sincerely thank you for taking the time to share your feedback with us. We apologize if you feel uncomfortable due to room transfers regarding other guests smoking, but we have tried very hard to maximize service to all our guests. And We are very pleased to know that the hotel allocated to you is conveniently located, enhancing the overall comfort and convenience of your visit. We will be happy to welcome you back to Discovery Kartika Plaza Hotel in the future. Your kind words are motivation for us to continue providing exceptional service. Once again, thank you for choosing to stay with us and sharing your wonderful experience. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. We look forward to the opportunity to host you again. Regards, Luis Daniel Garcia General Manager

4/10 Poor

Chan se

Stayed 1 night in Dec 2023
Response from Melinda on Jan 28, 2024
Dear Mr/s Chan se, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your time here. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali Best Regard,Luis Daniel Garcia General Manager

8/10 Good

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was good. Only thing was the night entertainment on Friday and Saturday was very loud until 10pm and we could not sleep, it echod around the place
Response from Jo on Mar 1, 2024
Dear Mr/s ChelseaFirst of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you had great time during your moment here. Thank you for your constructive feedback for our evaluation of maintaining highly standard for very guest and ensuring this will not happen again.Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best Regard Luis Daniel Garcia General Manager

10/10 Excellent

Aleksandar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service!!!
Stayed 6 nights in Nov 2023
Response from Melinda on Dec 12, 2023
Dear Aleksandar, First of all, Thank you for choosing Discovery Kartika Plaza Hotel, Bali and leave us a Good review. We would like to thank you for your compliment regarding our Hotel. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations, from check in to departure. Staff were friendly professional and obliging. Room allocated was conveniently located. Would gladly stay at Discovery Kartika again. Thankyou.
Stayed 4 nights in Nov 2023
Response from Sutra on Dec 1, 2023
Dear John,Warm greetings from Discovery Kartika Plaza Hotel!We would like to express our sincere gratitude for taking the time to share your delightful feedback with us. It brings us immense joy to learn that your experience with us exceeded your expectations, from the seamless check-in process to your departure.Our dedicated team takes great pride in providing friendly, professional, and obliging service to our valued guests, and it is truly rewarding to hear that their efforts made a positive impact on your stay. We are thrilled to know that the room allocated to you was conveniently located, enhancing the overall comfort and convenience of your visit.It would be our pleasure to welcome you back to Discovery Kartika Plaza Hotel in the future. Your kind words serve as motivation for us to continue delivering exceptional service.Once again, thank you for choosing to stay with us and for sharing your wonderful experience. Should you have any special requests or preferences for your next visit, please feel free to let us know. We look forward to the opportunity of hosting you again.Best regards, Luis Daniel Garcia General Manager

8/10 Good

Orhan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, excellent breakfast... Bathroom needs upgrade. Big fan noise close to left wing is terrible. Request room numbers bigger than xx15 to be far away from noisy area...
Stayed 3 nights in Nov 2023
Response from Sutra on Nov 27, 2023
Dear Orhan,First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.Thank you for taking the time to share your feedback regarding your recent stay at Discovery Kartika Plaza Hotel. We appreciate your positive remarks about our excellent location and delightful breakfast.We also want to extend our sincere apologies for any inconvenience you experienced with the bathroom facilities and the disturbance caused by the fan noise near the left wing of the building. Your input is highly valuable to us, and we want to assure you that we take your comments seriously.To address your concerns, we will be promptly reviewing and addressing the condition of the bathroom facilities. Additionally, we have noted your request for rooms with numbers greater than xx15 to be situated away from the noisy area, and we will do our best to accommodate this preference in your future visits.We are committed to enhancing the overall guest experience, and your feedback plays a crucial role in this process. If there is anything else you would like to share or if we can assist you further, please do not hesitate to let us know.Once again, thank you for choosing Discovery Kartika Plaza Hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

rosali

Stayed 3 nights in Nov 2023
Response from Melinda on Dec 14, 2023
Dear Rosali, First of all, Thank you for choosing Discovery Kartika Plaza Hotel, Bali. We would like to thank you for sharing your experience during your stay with us. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location pool fantastic easy walking distance to eateries great experience will come again. Room cleaned very day staff very friendly.
Stayed 6 nights in Nov 2023
Response from Sutra on Nov 23, 2023
Dear Frank,First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an excellent experience during your stay at Discovery Kartika Plaza Hotel and that you enjoyed the fantastic location, the refreshing pool, and the easy walking distance to eateries.Our team takes great pride in ensuring our guests have a memorable and comfortable stay, so we're delighted to hear that you found your room cleaned to your satisfaction and that our staff was friendly and accommodating. Your kind words motivate us to continue providing exceptional service.We look forward to welcoming you back on your next visit. If there's anything specific you'd like us to prepare for your next stay, please feel free to let us know.Best regards,Luis Daniel GarciaGeneral Manager

10/10 Excellent

Tennille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first family holiday to Bali. We chose to stay here and absolutely loved it. From the time we arrived to the time we left. The staff were amazing. We had days that we had two hours on and the rest the time we lounged by the pool Highly recommended for families or even couples
Stayed 7 nights in Nov 2023
Response from Luis Daniel Garcia on Nov 22, 2023
Dear Tennille, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.We would like to thank you for sharing your experience during your stay with us. It was a delight to know that you love our Swimming pool, and great staff. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Luis Daniel Garcia on Nov 22, 2023
Dear Michelle, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali.We would like to thank you for sharing your experience during your stay with us. Once again thank you and it is really a great pleasure to welcome you back in the near future on your next holiday in Bali. Best regards, Luis Daniel Garcia General Manager