Ratings based on 41 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Once in a lifetime opportunity!

Posted Dec 13, 2016
Pros: The elephants and the service.
Location: The location is fairly remote. Transportation can be easily arranged to the hotel. The restaurants have great food so there was no need to go leave.
What a great place to interact with the elephants personally. You must not miss this place if you are in Bali. The service by all staff was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Beautiful hotel amazing experience with elephants

Posted Nov 29, 2016
well cared elephants, nice staff, rooms where excellent, the whole infrastructure is dedicated and thought for elephants care.
5 out of 5
Recommended
for Everyone
by A verified traveler from Zurich

Indescribable experience with elefant-taxis

Posted Mar 6, 2016
Go, se, appreciate and touch! Verry flexible staff!Thanks so much!
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Amazing Place

Posted Jan 30, 2016
Pros: Food was good, prices reasonable, staff super-friendly.
Cons: Bed was a little uncomfortable.
Location: Location was a bit far from anything but understandably so.
Great hotel. The entire staff is friendly and the property is immaculate. Food is terrific and everything is reasonably priced. Time spent with elephants was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from conneticut

Amazing experience!

Posted Jan 28, 2016
The hotel and elephants themselves were absolutely beautiful! The resort is well maintained and the staff couldn't be friendlier or more accommodating! I highly reccomend!
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing elephant experience

Posted Jan 3, 2016
So amazing to get to be up and close with the elephants. Staff seem to genuinely adore the elephants and treat them well. Wash and swim in the morning was unforgettable. Only negative was the dinner- we were there for the NYE dinner 5 course set menu- was trying to be fine dining- but the tastes were just not quite right. The cheeseburger at mammoth head bar was much better. If you want to have the elephants more to yourself stay here as it is crowded when the park is open, but once it closes you have only the few other guests and yourself to enjoy the park.
2 out of 5
by A verified traveler from Singapore

Not worth the price

Posted Oct 26, 2015
Pros: Nothing much for the hotel side but the park & staff with elephants are nice.
Cons: Revise the price down. Make the shuttle schedule more convenient and direct to ubud and not to your adventure shop
Location: Nothing much. it's better to stay in Ubud.
For that price you expect a lot more. The elephant riding from the room to dinner is not enough to save the stay. The extra fee for the 4th guest doesn't include a bed, you'll have to add more usd/night to get that or 4th guest will have to stay in your bed, but there's a middle separation in the bed which will make your night at 3 a nightmare. The meal options are way overpriced and not worth it. The 'Safari' tour is just going around the corner, in a clear set path. I recommend to not stay in the hotel, but instead stay near ubud and go for a day package to be with the elephant, Even that seems to be overpriced. At least the staffs around the elephants are great. Otherwise a total disappointment at that price. If you have a limited time in Bali, visit other places, and to see elephants, a trip to sri lanka would be a better deal!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Beautifully presented. Resort with a difference.

Posted Oct 6, 2015
Not many places provide an elephant taxi to take you to dinner. Beautifully presented rooms. Had asked for an extra rollaway bed which was a problem but we got there in the end. Helpful polite staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Unforgettable experience

Posted Sep 21, 2015
We had an amazing stay... It's magical how close you are from those beautiful elefantes
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Great place to experience time with Elephants

Posted Sep 15, 2015
Pros: The time spent with the Elephants
Cons: Pool area is quite small
Location: Not too far from Ubud, where there is lots to see and do.
Great Hotel and lots to do involving the elephants. Better to book a package deal thou. I booked a room and nothing is included except the patting and feeding. The food at the restaurant is excellent. Hotel is clean and comfortable and the staff are very friendly. Elephants are well looked after. I would definitely recommend this place!