Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Absolute gem!

Posted Aug 21, 2015
From the moment we stepped off the plane, we felt at home. Our pre-arranged driver picked us up from the arrivals, brought us to our villa. We were served welcome drinks and our butler brought our bags to our villa. The staff was extremely courteous and went above and beyond to ensure our stay was perfect. 24 hour room service was a welcomed treat and the private tours of the island were fantastic. The villa is in a central location, next to the four seasons day club and Ayana resort. Great for lounging during the day and late night drinks at Rock Bar. Kuta is a 30 minute cab ride and the beach is a 5 minutes away. A most memorable stay. Highly recommended!
4 out of 5
by A verified traveler from Brisbane

Good condition but they really want to make money

Posted Aug 20, 2015
The hotel condition is good. They provide free shuttle bus to Jimbaran beach. We told them to take us there at dinner time, they directly took us to a BBQ restaurant that has some deals with the hotel. The package for 2 persons starts from AUD 80 plus tax, and they said this is a good price bla bla. When we said we would like to walk around and then decide, they appeared to be disappointed. The other side of the beach serves the exactly same menu, starting from AUD 50 plus tax. This really made us uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great.

Posted Jul 24, 2015
Fantastic hotel although the room was not as clean as you would expect from accommodation of this level. This may be because we booked at short notice online and was at the hotel within the hour so they may not have had time to perform a full clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from jakarta

クルーが素敵なホテル

Posted Jul 20, 2015
フロントスタッフや出会うクルーは笑顔が素敵で物腰も良く、良い印象を受けた。 施設は若干古さも否めないが、広々しておりヴィラ内のプールもきれいで快適に泳げた。 混み合う時期だったので、朝食のルームサービスが遅く外出間近に到着したのには困ったが近郊送迎等はお願いできるので助かりました。
5 out of 5
Recommended
for Couples
by A verified traveler from Zürich, Schweiz

Entspannung pur!

Posted Jul 14, 2015
Pros: Privatsphäre geniessen.
Location: Jimbaran. Meeresfrüchte-Restaurants und leicht zu erreichen.
Wir waren 9 Nächte im Gending Kedis. Insgesamt kann man dieses Hotel nur weiterempfehlen. Villas sind geräumig und sauber, Pools erstklassig. Der Service des Hotels ist ebenfalls top.
3 out of 5
by A verified traveler

酒店房間設施經常壞,致電餐廳職員時竟有職員不懂英語,早餐選擇少。

Posted Jun 27, 2015
Pros: 房間漂亮,房間內泳池夠大!
Cons: 酒店內部安排應該要有默契及交帶!及經常檢查房間內設備有否壞掉或須要維修!
Location: 神鷹廣場及ROCK BAR
酒店房間設施經常壞,致電餐廳職員時竟有職員不懂英語,早餐選擇少。 之前在香港有e-mail確認過第一天在房間內池泮BBQ,但到步後卻說還沒準備好,之後說取消!但幾分鐘後又說可以在餐廳的泳池旁BBQ,我覺得酒店內部安排沒有默契! 若然不能在房間內池泮BBQ,早就該在e-mail說清楚,對安排實有不滿! 另外問到住客是否享有SPA優惠,職員當時說一陣回覆,但結果卻沒有人回覆過我們。。。有點兒對酒店安排及某些職員失望。
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Gorgeous and spacious Villa

Posted Jun 10, 2015
One of the most beautiful and well maintained Villas we have ever stayed in. The facilities are clean, private and perfect for a private getaway. Lots of flora, wood and open spaces. We will definitely be back.
5 out of 5
Recommended
for Personal Event
by Tomoko from 東京

プライベート感が満喫できるヴィラ

Posted May 19, 2015 on Hotels
出張の延長で、ホリデーとして、このホテルへ移動しました。スタッフはとても感じが良く、一人ですが、2ベットルームヴィラへアップグレードしてもらえました。お陰で、プールも大きくて、広々とした部屋でのんびりとした快適なステイを楽しみました。ルームサービスでの朝食には、インドネシア風朝食もあり、朝からかなり優雅な朝食を楽しみました。アフタヌーンティーや、10分のマッサージサービスなどもサービスで提供されて本当にいたれりつくせり。また、近くの海辺のレストランまでは無料送迎サービスもあります。シーサイドレストランは安くてとっても美味しかったです。また利用したいホテルです。
3 out of 5
by A verified traveler

Posted May 14, 2015
Pros : Good staff, nice accommodation Cons : No beach front, terrible food,slow wifi
5 out of 5
Recommended
for Families
by Daehwan from 대한민국

The best zimbaran.

Posted Apr 15, 2015 on Hotels
It's really nice.