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Reviews of Handara Golf & Resort Bali

3 out of 5
Handara Golf & Resort Bali
Desa Pancasari, Singaraja, Bedugul, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 9 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice to get away from the crowds and the heat of the lower areas. Just as they said, no need for the a/c. It was rainy, but the golf course was playable soon after it was over. That doesn't happen where we are from. Had a driver bring us to a waterfall close by which was gorgeous. Fun to be staying where people line up just to take a picture outside.

10/10 Excellent

Muslih

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh Cold Air away from hot please
This Hotel is one of the best hotel in Bali if you need cold Fresh Air. The rooms are without air condition as it get cold in the night. Highly recommended
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great resort located in the mountains. Free golf lesson was included in the stay.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique Mountain stay. Quiet, birds singing. Stayed in garden view room which was an independent building with wonderful garden and mountain views. No A/C in room, but cooled off in late afternoon and opened windows for cool fresh mountain air. Basic furniture and bathroom but Room clean with no bugs. Sat outside on front patio to enjoy views. Enjoyed fresh fish for dinner at the restaurant which was presented well. Golf course had a great layout out and has potential to be the best course in Bali if the grass in the rough was cut closer and some of the greens were burned up from too much fertilizer. Best strawberry ice cream I have ever had and the strawberry jam at breakfast was also excellent, perhaps due to the abundance of strawberry farms nearby. Front desk staff had some issues with English, and either didn't understand or were not able to assist with transport questions. Overall Had an enjoyable one night stay.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
This was in a beautiful location. View from room across the golf course is wonderful. Food was great. Service great also. Only issue was no air conditioning or fan which made the room a little stuffy. Depending on weather at time this may be an issue. Overall stay was great. Golf was fantastic!
Stayed 1 night in Nov 2019

8/10 Good

HONG BENG

Liked: Staff & service, room comfort
I will still rate as FIVE STAR, could become SIX.
The location up on the mountain is serene and early morning air is very refreshing. The environment is cool and beautiful, with a 18 golf course is designed very well, for holiday or professional golfer. A lot of improvement and maintenance will keep the golf course in superb shape. It should not allow to deteriorate, if no maintenance and improvement are kept. already golf carts are not repaired for continual usage. So the golf course needs a lot of improvement and maintenance.
Stayed 1 night in Dec 2018

8/10 Good

James

Nice modern hotel but be wary of location
We had initially planned a trip up north to Bedugul from Ubud for the temples by the lakes and waterfalls, however, on our arrival we realised how far the temples are and decided against the walk. We didn’t let this take away from our time at Handara, the hotel itself is in a stunning location and is in a very modern condition. We ate a nice meal in the terrace restaurant (which was definitely the priciest meal we had on our trip to Bali) whilst watching the sunset amongst the mountains of northern Bali. Our chalet room itself was large but lacked WiFi. It’s also worth noting the staff were happy to provide a golf buggy trip to the entrance to view the impressive Handara Gate, which offers an impressive photo opportunity.
Stayed 1 night in Sep 2018
Response from Shan on Nov 6, 2018
Dear Mr. James, Warmest greetings from Handara Golf & Resort Bali! Thank you very much for your compliment. Your kind words give us all the encouragement to serve better. It was such a pleasure to have you at Handara. We hope you’ll come back for a regular round of golf or just or as an escape from daily routine. We eagerly await your return to Handara Golf Bali to see the improvement to the club house and facilities. Best regards, Shan Ramdas General Manager

8/10 Good

Gemma

Liked: Staff & service, property conditions & facilities, room comfort
Golf course is beautiful. Room was a little over priced for condition.
Stayed 1 night in Aug 2018
Response from Shan on Nov 6, 2018
Dear Gemma On, Thank you for taking the time to write your review. We appreciate your feedback to improve our service to all our valued guests. It is only through comments received from concerned guest like you will we be able to look into areas of improvement for the betterment of our resort. . We are very sorry that you didn’t have a good experience during your stay at Handara Golf & Resort, rest assured that is not our intention. And we apologize for the late response. Regarding the room, we have recently renovated our Deluxe rooms and suites and chalet rooms. The rest of the resort is undergoing renovation in stages and will be furnished accordingly soon. We hope that you would visit us again and give us a chance to improve our service for you. Best regards, Shan Ramdas General Manager

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Ok hotel around the Bedugul area
Was surprisingly let down by the hotel quality compared to hotel in Kuta/Nusa Dua area. But it's an okay stay. Staff was nice. Room and beds are not too comfortable.
Stayed 1 night in Dec 2017
Response from Shan on Nov 6, 2018
Dear Sir/Madam, Thank you for taking the time to write your review. We appreciate your feedback to improve our service to all our valued guests. It is only through comments received from concerned guest like you will we be able to look into areas of improvement for the betterment of our resort. . We are very sorry that you didn’t have a good experience during your stay at Handara Golf & Resort, rest assured that is not our intention. And we apologize for the late response. Regarding the room, we have recently renovated our Deluxe rooms and suites and chalet rooms. The rest of the resort is undergoing renovation in stages and will be furnished accordingly soon. We hope that you would visit us again and give us a chance to improve our service for you. Best regards, Shan Ramdas General Manager

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
STAY AWAY
CHECK IN - Very poor service had to ask for help with bags. After lots of communication issues we finally come to the conclusion although we booked a suite for family of four only 2 x breakfasted were included. (Not necessarily the fault of Handara....more likely "hotels.com" but Handara staff not empowered to help in any way) ROOM - The whole place is like a building site complete with noise all day. we stayed in one of the new rooms but they have really got the design wrong. No Air conditioning and at night you can hear other guests noises... LUNCH - My wife and daughter attempted to get lunch first two thing they requested form the menu were not available (fish and chips / burger?????.....really!) DINNER - Not much better BREAKFAST - ordered continental but not available so had bacon and sausages they tasted terrible. Tried to order more toast but told they had run out of bread!!!! GOLF - The golf course is stunning although it was horrid weather my son and I opted to play. CADDIES - We were ripped of by our caddies who told us we had to pay 200,000 each tip. CHECK OUT - TRANSPORT - Late by 40 minutes - (We just wanted out by now and they couldn't even get that right)
Response from Shan on Nov 6, 2018
Dear Mr. Paul, Thank you for taking the time to write your review. We appreciate your feedback to improve our service to all our valued guests. It is only through comments received from concerned guest like you will we be able to look into areas of improvement for the betterment of our resort. . We are very sorry that you didn’t have a good experience during your stay at Handara Golf & Resort, rest assured that is not our intention. And we apologize for the late response. At that time, we are recovering from Mount Agung effect. We truly regret that you felt disrespected by our staff members and our service. The brand new management team has been working hard to address the issues and we will use your feedback to increase our staff training. We hope that you would visit us again and give us a chance to improve our service for you. Best regards, Shan Ramdas General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Sauna for men only!
Sometimes one negative experience colors your whole impression of a place. I booked his hotel because I wanted to use the sauna. When I checked in I asked the front desk about it and the guy said it "wasn't ready", that it took several hours to heat up. Weird but not bad. Came back the next morning first thing so the sauna could be made ready and the very embarrassed girl explained that the sauna was for men only since it was in the men's locker room. I'm sore I could have made them close the locker room for a while so I could use it but it didn't seem worth it. But I was very disappointed by their misleading hotels.com listing Otherwise the whole place was lovely and they were doing renovations. My room was very nice, not run down as some previous reviews noted. Had an awesome massage in my room.
Response from Shan on Nov 6, 2018
Dear Sir/Madam, Warmest greetings from Handara Golf, Bali! We thank you for staying at our hotel, we now have brand new management taking over the place. Most of our facilities has been upgraded and renovated. We hope to welcome you once again in our resort. Best regards, Shan Ramdas General Manager

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice view but need to improve further on hotel condition and cleaniness
Response from Shan on Nov 6, 2018
Dear Our Valued Guest, Warmest greetings from Handara Golf & Resort Bali. Thank you very much for your compliment. Your kind words give us all the encouragement to serve better. Regarding the room, we have recently renovated our Deluxe rooms and suites and the chalet rooms. The rest of our boutique hotel is undergoing renovation in stages and will be furnished accordingly soon It was such a pleasure to have you at Handara. We hope you’ll come back for a regular round of golf or just or an escape to pathway to serenity. We eagerly await your return to Handara Golf Bali to see the improvement to the club house and facilities. Best regards, Shan Ramdas General Manager

8/10 Good

GEORGE, Miami, FL

Liked: Staff & service, room comfort
Mountain escape in amazing location.
We spent two nights at this golf resort, even though we do not golf, and it was a memorable stay. The location is beautiful, with amazing views of Lake Beratan. Though a bit outdated, the hotel was comfortable and clean, and the restaurant was excellent, both for breakfast and lunch. We really enjoyed the fireplace in our cottage at night and the staff was helpful in getting the fire going and bringing more wood! We are planning on staying again for a few days on our next trip to Bali.
Response from Shan on Nov 6, 2018
Dear Sir/Madam, Warmest greetings from Handara Golf & Resort Bali. Thank you very much for your compliment. Your kind words give us all the encouragement to serve better. Regarding the room, we have recently renovated our Deluxe rooms and suites and the chalet rooms. The rest of our boutique hotel is undergoing renovation in stages and will be furnished accordingly soon It was such a pleasure to have you at Handara. We eagerly await your return to Handara Golf Bali to see the improvement to the club house and facilities. Best regards, Shan Ramdas General Manager

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Okay experience
Great golf course and hotel surrounding. More attention should be paid at room cleanliness though. Our linen is dirty and room is quite dark.
Response from Shan on Nov 6, 2018
Dear our valued guest, Thank you for taking the time to write your review. We take your feedback to improve our overall service. We have brand new management team who really care on upgrading the services and product. It's our biggest wish that you would come again in the future and see our transformation. Best regards, Shan Ramdas General Manager

8/10 Good

Gerard

Disliked: Room comfort

6/10 Okay

Will

Liked: Cleanliness
Disliked: Staff & service
Great surroundings, but mainly set up for golfers
Beautiful golf course in the middle of the mountain lakes. Was staying with a friend for a remote getaway. Room was simple but comfortable. Breakfast was fine. The staff were perfectly friendly, but underprepared for guests who weren't there to play golf - we had gone to explore the mountains and lakes. When asked which mountains were good to climb, they said that there weren't any you could climb as it was too dangerous. When asked about the nearby lakes and temples, they pointed to the one you could see from the hotel, and didn't appear to know much about it. Having left Bedugul and moved on to Ubud, we found that we were also right next door to another lake, which was home to the stunning Lake Bratan Temple - a sight we shouldn't have missed!
Response from Shan on Nov 6, 2018
Dear Our Valued Guest, We thank you for taking your time writing your review, and we are sorry for the delayed respond. We have brand new management team taking over the company to ensure the property is properly managed and that the experience is delivered at its best. We also have one concierge team that will assist every guest to experience Handara activities that we offer in the resort. We wish you would consider to come over again in the future to see our transformation Best regards, Shan Ramdas General Manager

10/10 Excellent

??

Liked: Property conditions & facilities
많이 좋았어요
Stayed 2 nights in Sep 2023
Response from Diana on Sep 26, 2023
Dear Beloved Guest,Thank you so much for your kind review! We are delighted to hear that you enjoyed your experience at Handara Golf & Resort Bali . Your satisfaction is our utmost priority, and knowing that you had a great time encourages us to keep up the good work. Looking forward to welcoming you back soon. Have a fantastic day!Warm Regards, Handara Team

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
만족스러운 추억을 만들고 돌아왔어요
대체적으로 만족한 여행이였습니다. 숙소는 깨끗하고 특히 침구류가 좋았던것 같습니다. 한다라리조트가 워낙 경관이 좋아서 너무 맘에 들었습니다. 골프장도 좋았구요
Stayed 2 nights in Feb 2020

10/10 Excellent

GUSTAVO ADOLFO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PAZ Y TRANQUILIDAD
Maravilloso hotel que recomiendo al menos por una noche.. detalles cuidadosamente realizados para mantener la comodidad del huésped, paz y tranquilidad lejos del bullicio, para los amantes del golf un lugar ideal.. climatología estupenda lejos del calor de la costa,
Stayed 1 night in Feb 2020

4/10 Poor

Pablo

Liked: Cleanliness, room comfort
El lugar es lindo pero un poco viejo y huele a humedad. El staff no es malo pero hablan poco inglés y se dificulta la comunicación. El lugar es muy grande y hay que pedir que te lleven en los carros del club de golf.
Stayed 1 night in Dec 2018

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ينصح للمتزوجين
الطبيعة رائعة

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自然実あふれる環境抜群
静かな環境にあり、ゆっくりするには最高なロケーションです。
Response from Shan on Nov 6, 2018
Dear Sir/Madam, Warmest greetings from Handara Golf & Resort Bali. Thank you very much for your compliment. Your kind words give us all the encouragement to serve better. It was such a pleasure to have you at Handara. We hope you’ll come back for a regular round of golf or just or an escape to pathway to serenity. We eagerly await your return to Handara Golf Bali to see the improvement to the club house and facilities. Best regards, Shan Ramdas General Manager

10/10 Excellent

HIROAKI, シンガポール

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近くの環境は抜群です。非常に田舎ですが。
Response from Shan on Nov 6, 2018
Dear Sir/Madam, Warmest greetings from Handara Golf & Resort Bali. Thank you very much for your compliment. Your kind words give us all the encouragement to serve better. It was such a pleasure to have you at Handara. We hope you’ll come back for a regular round of golf or just or an escape pathway to serenity. We eagerly await your return to Handara Golf Bali to see the improvement to the club house and facilities. Best regards, Shan Ramdas General Manager

8/10 Good

太田, 川崎市

Liked: Cleanliness, staff & service, room comfort
ゴルフ場のコンディションがとても良い
2泊3日3Rしてきました。到着日の午後3時(以降はフィーが安い)からラウンドし、18Hスル－で3時間弱。とにかくフィールドのコンディションが良く、さすが世界の50に選ばれただけはある。マインズ、セントーサよりも気に入ったゴルフ場となった。グリーンは早く難しいが、キャディの適切なアドバイス通りに打てれば問題ない。ちなみにキャディへのチップは12万Ｒ。宿泊はロッジで広く快適。朝夜は17℃くらいなので寒いと感じた。ディナーはメニューも揃っており美味しい。
ゴルフ場
右２棟が改築済
ロッジ
ホテル入口
Response from Shan on Nov 6, 2018
Dear Sir, Thank you for taking the time to write your review. We appreciate your feedback to improve our service to all our valued guests. It is only through comments received from concerned guest like you will we be able to look into areas of improvement for the betterment of our resort. . Regarding the room, we have recently renovated our garden view rooms and chalet rooms. The rest of the resort is undergoing renovation in stages and will be furnished accordingly soon. It's our biggest wish that you would come again in the future and see our transformation. We look forward to welcoming you again. Best regards, Shan Ramdas General Manager

6/10 Okay

beny, surabaya

Disliked: Property conditions & facilities
lokasi sangat bagus
lokasi sangat bagus tetapi kamar hotel kurang nyaman..
Response from Shan on Nov 6, 2018
Dear Sir/Madam Warmest greetings from Handara Golf & Resort Bali! Thank you very much for your compliment. Your kind words give us all the encouragement to serve better. Regarding the room, we have recently renovated our Deluxe rooms and suites and the chalet rooms. The rest of our boutique hotel is undergoing renovation in stages and will be furnished accordingly soon It was such a pleasure to have you at Handara. We hope you’ll come back for a regular round of golf or just or an escape to pathway to serenity. We eagerly await your return to Handara Golf Bali to see the improvement to the club house and facilities. Best regards, Shan Ramdas General Manager

6/10 Okay

Heikki

6/10 Okay

山田, 神奈川･日本

Liked: Cleanliness, staff & service, room comfort
ゴルフ場が全て
ここに泊まるのは、ゴルフ以外考えられない。ロッジだったが、日本のゴルフ場のものと比較しても悪くはない。但しロッジ含め全てが相当老朽化していて全体を改修しないと、リゾートとしては問題。 しかし、ゴルフコースについては全く文句なしの素晴らしさで、泊まればプレー費も 安くなるので、割り切ってしまえば問題はない。 朝寒いくらいの爽やかな気候で、コーススタート随時と言う、夢のような環境である。空港から２時間は遠いが行く価値はある。
Response from Shan on Nov 6, 2018
Dear Our Valued Guest, Thank you for taking the time to write your review. We appreciate your feedback to improve our service to all our valued guests. Regarding the room, we have recently renovated our Deluxe rooms and suites and the chalet rooms. The rest of our boutique hotel is undergoing renovation in stages and will be furnished accordingly soon. We have made many changes around the resort thus it's our biggest wish that you would come again in the future and see our transformation. Best regards, Shan Ramdas General Manager

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Beautiful golfcourse but not much more
A bit worn and torn. As a hotell its not worth the price even though it was much cheaper on hotels.com. But I would love to come back to play the golf course some day.
Response from Shan on Nov 6, 2018
Dear Our Valued Guest Thank you for taking the time to write your review. We appreciate your feedback to improve our service to all our valued guests. The brand new management team is doing the best to ensure the experience delivered at its best. We have made many changes around the resort. It's our biggest wish that you would come again in the future and see our transformation. Best regards, Shan Ramdas General Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
예약 위반
나는 2013년 8월22일 체크인하여, 8월24일 체크 아웉 했습니다. 예약번호111857628905. 방1개. Deluxe room Golf View With Firepalce 와 예약번호27166578 방3개 Deluxe room Garden View 를 예약했으며, 대금도 모두 지불하였습니다. 그럼에도 체크인시 방4개 모두를 가격이 싼 Garden View 제시 하였습니다. 항의 하였으나 막무 가내 였습니다. 가격차이 여부를 떠나 당초 예약 위반 사항 이라 화가 나 견딜수 없습니다. 지금이라도 정중한 사과를 받아야 겠습니다. 이러한 내용인데도 이용 후기 대상이 아닙니까? 이러한 내용을 어디에다 항의하죠.
Response from Shan on Nov 6, 2018
Dear our valued guest, Thank you for taking the time to write your review. We appreciate your feedback to improve our service to all our valued guests. We are very sorry that you didn’t enjoy your stay at Handara Golf & Resort. Now, we have brand new management team and have recently renovated our Deluxe rooms and suites and the chalet rooms. The rest of our boutique hotel is undergoing renovation in stages and will be furnished accordingly soon. We have made many changes around the resort; thus, t's our biggest wish that you would come again in the future and see our transformation. Best regards, Shan Ramdas General Manager

6/10 Okay

Nicolas, suisse

Liked: Room comfort
Disliked: Staff & service
service médiocre
A éviter sauf si on est un fan de golf. Service médiocre
Response from Shan on Nov 6, 2018
Dear our Valued Guest, We thank you for your feedback and taking your time writing your review. We have made significant improvement both on the golf course and on the hotel side. Do let us know if you are visiting Bali again, we will be sure to deliver much better experience than what it was in the past with our new team. Best regards, Shan Ramdas General Manager

8/10 Good

thierry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Idéal pour le golf et le temple Ulun Danu
Une nuit suffit si on n'est pas amateur de golf.
Response from Shan on Nov 6, 2018
Dear Our Valued Guest, Thank you for taking your time for writing your feedback, Our golf course right now is in its better shape that it was in the past. We hope you are visiting us again in the next future to play on this Jim Thompson designed course. Best regards, Shan Ramdas General Manager