Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel for kids

Posted Aug 29, 2015
Had the best stay here and will stay again next year. Great facilities for the kids and the buffet breakfast is one of the best. Close walk to shopping and the waterbom park
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

プールが充実しているホテル。

Posted Aug 24, 2015
Pros: 施設が充実。
Cons: メンテナンスの充実を。
Location: クタビーチまですぐ。
子供連れのため、ホテル到着後に追加料金支払いにてベビースイートにアップグレード。子供部屋・子供用の2段ベットがあり、広く使用できた。シャワーは3基。このうち2基は排水溝が詰まっており(砂?)、実際にはバスタブ付のシャワーしか使用できなかった。この点以外は、総じて部屋はきれい。プールが充実しており、ガゼボをレンタルすることが可能。ガゼボは軽食付だが、カクテル・軽食のオーダがガゼボ内からも可能。丸一日プールで過ごせる。ホテル内にはLearn to surfというサーフィン教室があり、小学校1年生でも半日で立つことができるようになった。ホテル内の飲食・アクティビティ参加の値段はハワイレベル。
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

very good

Posted Aug 23, 2015
Pros: readiness of employees, especially receptionists and staff Poolside.
Cons: personnel responsible for distracting activities at the pool could give a little more attention to small children, my 5 year old daughter was slightly
Location: good shops and restaurants nearby
always attentive staff and anticipating my needs. perfect for family, my kids loved it, so this was the second time we stayed in it and probably will do it again.
4 out of 5
Recommended
for Families
by A verified traveler from France

Bel hôtel

Posted Aug 22, 2015
Pros: Le petit déjeuner
Location: Proche de la plage et de tous les commerces
Bon hôtel pour couple avec enfants, piscine, toboggan, pour tous les âges.
4 out of 5
Recommended
for Everyone
by A verified traveler from aust

Great place to be

Posted Aug 19, 2015
Pros: It was fantastic having two double beds in our room. The staff were friendly and helpful. Central location but on the beach.
Cons: Fantastic place for kids but maybe some adult activities by the pool to get to know others would be fun or dance lessons where the band plays at night
Location: Great location. Walking distance to most places and on the beach.
Enjoyed our stay with the hard rock. The free photo session was a great idea. We were booked in quickly and was able to get in our room early and late check out. What a fun happy welcoming guy you had at the desk! can't remember his name but I'm sure any one staying there will know who I mean. What a smile!
4 out of 5
Recommended
for Everyone
by A verified traveler

시내에서 가까워 관광하기 편리함

Posted Aug 16, 2015
직원들이 매우 친절하고 수영장이 아이들 놀기에 매우 편리함. 체계적인 운영시스템으로 이루어지도 있어 불편함이 없었음.
5 out of 5
by A verified traveler

Wow! Fantastic

Posted Aug 16, 2015
Wow! Very clean, loads to do and the staff always tried their hardest for you; each would welcome you as you walked past, from the reception staff to the cleaners. The kids loved the pools, kids club and Centerstage bar entertainment
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京都

プール最高!

Posted Aug 5, 2015
8歳と4歳の子供達は一日中飽きることなくプールで遊び続けていました。子供には最高のプールですよ。部屋の設備は若干古めですが、あまり気にすることなく過ごせました。
4 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

Posted Aug 5, 2015
Too much mosquitoes ,It's not so good for customers. Suggest to improve environment.
2 out of 5
by A verified traveler

靠近海邊,地點方便。酒店很舊。

Posted Aug 3, 2015
沒有想過HardRock會是這樣的質素。 雖然靠近海邊,地點方便,但酒店房間很舊,包含的早餐也很普通。