Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Delft

Teleurstellende kamer en personeel

Posted Jul 29, 2016
Pros: Rijstvelden achter het hotel.
Cons: Een karig ontbijt aanbieden en gelijk gaan rekenen voor een paar sneetjes is klantontvriendelijk. De badkamer beneden was een grote teleurstelling.
We hadden twee Signature kamers geboekt. Check-in verliep goed. Eenmaal bij de kamer viel er één ontzettend tegen. De eigenlijke slaapkamer lag op de eerste verdieping terwijl de badkamer op de begane grond was. Dat betekende 's nachts in het donker de trap op en af terwijl het niet geheel overdekt was. Niet prettig om voor elk gebruik van toilet of kraan op en neer te moeten, zeker niet als het regende. Dit was overigens nergens aangeven. Bij deze, vermijd de Uluwatu kamer! Badkamer was een donker hok met muffe geur. Kamer zelf was groot maar slecht ingericht en ontzettend donker. Ongelooflijk veel loze ruimte. Zonde van de 75 vierkante meter. Ontbijt 's ochtends is à la carte. Porties waren zeer karig. Toen we om een paar sneetjes extra brood vroegen wilde ze dit gelijk in rekening brengen! Dit zijn we nergens anders in Bali tegengekomen. In tegendeel, ze vragen juist of je niet meer wilt. Zwembad is prima en achter het hotel kun je door de rijstvelden wandelen. Avondeten in het restaurant ging wel. Hotel is, ondanks de kleine afstand, wel een half uurtje rijden van Ubud.
Comment from Hotel Management
Jul 31, 2016 by Lily, Hotel Management
Dear Mr Ralph thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Be informed, that we will enhance our Uluwatu room and to put more menus and portion in our set menu breakfast in the coming weeks for even more comfort. All the best and see you soon! Warm regards
5 out of 5
by A verified traveler

Secluded and relaxing

Posted Jul 27, 2016
We hired a motorcycle from reception and rode through villages and all around Ubud. Afterwards we relaxed by the pool ate beautiful meals in the villas restaurant and went to bed ready to do it all again the following day.
Comment from Hotel Management
by Lily, Hotel Management
Dear Stuart, its is great to hear that you had a memorable stay with us and thank you for praising our hotel and view. Please do not hesitate to contact us in advance for your favorite spa arrangements at the pool side, so we can prepare for relaxing welcome after a long trip to Hotel Villa Ubud. All the best and hope to see you soon! warm regards
5 out of 5
by Robert

Posted May 10, 2016 on Hotels
Sehr freundliches und hilfsbereites Personal
Comment from Hotel Management
Jul 16, 2016 by Lily, Hotel Management
Dear Sir or Madam, Warmest greeting from Hotel Villa Ubud. Thank you in advance for taking the time to share your experience through Hotels.com. We really much appreciate your kind feedback. It is our pride that you love our service as well as our facilities. We are looking forward to have you back in our hotel in near future. Best regards Lily Asri
5 out of 5
by A verified traveler from Australia

Beautiful boutique hotel

Posted Apr 28, 2016 on Wotif
Beautiful boutique hotel about 10 minutes via shuttle to Ubud centre. Lovely environment to relax in, amazing staff and authentic style rooms kept immaculately clean. Great restaurant, cannot recommend this hotel more highly, particularly for couples, adult groups and families.
Comment from Hotel Management
Apr 30, 2016 by Lily, Hotel Management
Dear Sir/Madam, Warmest greeting from Hotel Villa Ubud, Thank you for your nice and positive review about our hotel. We will be more appriciate if you write your feedback for us to improve our service in the future. Thanks again! We look forward to welcoming you again in next time your visit to Indonesia. Best regards,
4 out of 5
by A verified traveler

Posted Apr 7, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016
Dear Sir or Madam , Warmest greeting from Hotel Villa Ubud. Thank you for taking your time to write the very detailed review on your recent stay in our hotel. We are delighted to hear that you both had a memorable honeymoon stay and thank you also for praise our staff as nice and offering you his personal attention. Sincerely, we do hope your memorable experience will lead you back to us in your upcoming visit to Bali in the near future. Best regards Lily Asri Sales & Marketing Manager
4 out of 5
by Sandy

Posted Mar 29, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016
Dear Ms Sandy. , Warmest greeting from Hotel Villa Ubud. Thank you for taking your time to write the very detailed review on your recent stay in our hotel. We are delighted to hear that you both had a memorable holiday and thank you also for praise our staff as nice and offering you his personal attention. Sincerely, we do hope your memorable experience will lead you back to us in your upcoming visit to Bali in the near future. Best regards Lily Asri Sales & Marketing Manager
4 out of 5
by A verified traveler from gold coast qld australia

Nice quiet location

Posted Mar 8, 2016 on Wotif
A hotel to relax at. The town of Ubud is 15 minute drive but hotel does free bus shuttle 4 times a day. The staff are fantastic. Beautiful setting amongst rain forest.
Comment from Hotel Management
May 1, 2016 by Lily, Hotel Management
Dear Brendan, Warmest greeting from Hotel Villa Ubud. Thank you in advance for taking the time to share your experience through Expedia. We really much appreciate your kind compliment. It is our pride that you love our service as well as our facilities. We are looking forward to have you back in our hotel in near future. Best regards Lily Asri Sales & Marketing Manager
5 out of 5
by A verified traveler from San Francisco, CA

Hidden Gem

Posted Feb 6, 2016
I had a great experience here! It's small (only about 10 rooms), located in a peaceful/quiet area, looks even better than the pictures, and has friendly staff. I would highly recommend staying here.
Comment from Hotel Management
May 1, 2016 by Lily, Hotel Management
Dear Metthew , Warmest greeting from Hotel Villa Ubud. Thank you for taking your time to write the very detailed review on your recent stay in our hotel. We are delighted to hear that you both had a memorable holiday and thank you also for praise our staff as nice and offering you his personal attention. Sincerely, we do hope your memorable experience will lead you back to us in your upcoming visit to Bali in the near future. Best regards Lily Asri Sales & Marketing Manager
5 out of 5
by A verified traveler from Australia

Lovely hotel with very friendly staff

Posted Jan 4, 2016
This is hands down my favourite hotel in Bali. I've been here twice now and was so happy that I was once again impressed with the friendly and helpful staff. The hotel itself is a lovely size, not at all big, and the rooms are very charming and set amongst beautiful gardens. The location is just out of Ubud, only about a 10min drive from the centre of Ubud and set amongst rice paddies. It's a very quiet place to relax and enjoy your stay. I can't wait to return again for a longer stay at Hotel Villa Ubud.
Comment from Hotel Management
May 1, 2016 by Lily, Hotel Management
Dear Metthew , Warmest greeting from Hotel Villa Ubud. Thank you for taking your time to write the very detailed review on your recent stay in our hotel. We are delighted to hear that you both had a memorable holiday and thank you also for praise our staff as nice and offering you his personal attention. Sincerely, we do hope your memorable experience will lead you back to us in your upcoming visit to Bali in the near future. Best regards Lily Asri Sales & Marketing Manager
5 out of 5
by A verified traveler

Posted Aug 20, 2015 on Hotels
Super hôtel, propre bien entretenue, cadre vraiment jolie, personnels sympathique.
Comment from Hotel Management
Jul 2, 2016
Dear Metthew , Warmest greeting from Hotel Villa Ubud. Thank you for taking your time to write the very detailed review on your recent stay in our hotel. We are delighted to hear that you both had a memorable holiday and thank you also for praise our staff as nice and offering you his personal attention. Sincerely, we do hope your memorable experience will lead you back to us in your upcoming visit to Bali in the near future. Best regards Lily Asri Sales & Marketing Manager