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Reviews of Episode Kuta Bali

4 out of 5
Episode Kuta Bali
Jl By Pass Ngurah Rai No 99, Simpang Siur, Kuta, Bali

Reviews

8.0

Very Good

Rating 10 - Excellent. 50 out of 183 reviews" "
Rating 8 - Good. 84 out of 183 reviews" "
Rating 6 - Okay. 38 out of 183 reviews" "
Rating 4 - Poor. 5 out of 183 reviews" "
Rating 2 - Terrible. 6 out of 183 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raktim, Etobicoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great service Great Hotel. Great value
Stayed 1 night in Feb 2024
Response from Raktim on Feb 12, 2024
Dear Bapak Raktim, Thank you for the great review and rating given to Episode Kuta Bali. We hope that you're enjoyed your stay with us. See you again very soon. Sincerely,Gede SuryawanHotel Manager

6/10 Okay

Duyen

Traveled with family
Liked: Staff & service
Room was small and aircon was noisy. Didn't like the frosted glass that separated the bedroom and bathroom. You can still see whoever is in the bathroom.
Stayed 6 nights in Jan 2024
Response from Gede on Feb 5, 2024
Dear Mr/s. Duyen, Thank you for taking the time to share your feedback. First of all, we do apologize for the inconvenience caused. Regarding the AC was noise, for sure we will fix the problem immediately. And we will ensure that this kind of issue will not happen again in the future. Once again, we do apologize for anything that was not meet your expectations. We hope that we still have chance to welcome you back to Episode Kuta Bali in the future. Sincerely,Gede SuryawanHotel Manager

6/10 Okay

Nicole

Liked: Cleanliness, amenities
The room was clean and had what I needed for a one nights stay. The breakfast was average. The best hotel for shopping. The hotel has a door at the end of the property to have direct access to the shopping centre next door - Mal Bali Galeria. No money exchange service available at the hotel.
Stayed 1 night in Dec 2023
Response from Gede on Jan 22, 2024
Dear Mrs. Nicole, Thank you for taking the time to share your feedback. First of all, we do apologize regarding of the breakfast was average. For sure, we will review and evaluate all the menu display also the taste in order it could be accepted to all guests. Again, thank you for your kind feedback. And we hope to see you again at Episode Kuta Bali in the future. Sincerely,Gede SuryawanHotel Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Location good next to shop mall. However there is no lock for shower room nor toilet for family room. Downstairs was clean but upstairs was little dusty. Good pool, but gym aircon was not working. Very friendly staff.
Stayed 1 night in Jan 2024
Response from Gede on Jan 22, 2024
Dear Respected Guest, Thank you for taking the time to share your feedback. First of all, we do apologize for the inconvenience caused. Regarding the shower door can not be locked, this concern will be fully consider. Other than that, we do apologize regarding the aircon was not working at Gym. However, after we checked that our standard is that the aircon is in off position. However, if there is a guest would like to have gym so they can turn it on directly. We provide the remote control for guest who would like to adjust the temperature or might be turn it on/off during Gym. However, we will review again in overall and will improve anything that was not proper in area. Once again, thank you and we hope to see you again at Episode Kuta Bali in the future. Sincerely,Gede SuryawanHotel Manager

10/10 Excellent

Srikanth

Stayed 4 nights in Dec 2023
Response from Gede on Dec 25, 2023
Dear Mr. Srikanth, Thank you very much for the great rating. See you again at Episode Kuta Bali. Sincerely,Gede SuryawanHotel Manager

2/10 Terrible

rupika

Stayed 7 nights in Nov 2023
Response from Gede on Jan 3, 2024
Dear Ibu Rupika, Thank you for your rating. See you again. Sincerely,Gede SuryawanHotel Manager

10/10 Excellent

Binte Wan Saiful Bahri

Liked: Cleanliness, staff & service, property conditions & facilities
Strongly recommended. Comfortable and spacious.
Stayed 5 nights in Jun 2023
Response from Gede on Jun 19, 2023
Dear Mr. Binte Wan Saiful Bahri,Thank you for the great review and rating. We hope that you're enjoyed your stay with us. See you again very soon. Regards,Gede SuryawanHotel Manager

10/10 Excellent

Linda

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location is amazing next to Galleria shopping centre great way to start or finish a trip to Bali
Stayed 1 night in Feb 2023
Response from Gede on Feb 7, 2023
Dear Mrs. Linda,Thank you for the great review of our hotel. We're glad that you're enjoyed your stay with us. We hope to see you again very soon at Episode Kuta Bali. Sincerely,Gede SuryawanInc General Manager

10/10 Excellent

Gulvinder Singh, Selangor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and easy access to the mall
Stayed 1 night in Apr 2022
Response from Gede on Jul 1, 2022
Dear Gulvinder Singh, Thank you for the great review. We hope to welcome you back at our hotel. Regards, Gede Suryawan Inc General Manager

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great place to stay! SARAH at the front desk was incredibly helpful and nice!
Stayed 5 nights in Feb 2020
Response from Rondan on Feb 28, 2020
Dear Mr.Martin Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

8/10 Good

Murali, Perth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, good service, close to the Galeria Mall
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is pretty good. It's very clean and well provided. The pool is lovely. The food was ok. The shopping center next door is convenient. The problem is the location. The hotel is on a highway and there are no traffic lights in Kuta so you can't walk anywhere. You can't walk to the beach even if it's just 15 minutes away. There are buses that depart from the mall but they are more or less reliable. If you don't have a car I would book something closer to the beach.
Stayed 10 nights in Oct 2019
Response from Rondan on Nov 4, 2019
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

8/10 Good

Aus, Aus

Traveled with family
Liked: Staff & service
I liked the connection to the large Bali Galeria shopping mall as we were flying out in the evening and had one night booked.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved DVAREE DIVA🤗we stayed for 8days. The staff are lovely and our kingsize room was very comfortable. Would happily stay again.
Stayed 8 nights in Jul 2019
Response from Rondan on Sep 3, 2019
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
good location nice staff but not very clean. Need improvement on cleaning.
Stayed 3 nights in Mar 2019
Response from Rondan on Mar 22, 2019
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I have noted of your feedback regarding cleanliness. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Service was excellent and staff was very accommodating. Would definitely stay here again.
Stayed 4 nights in Mar 2019
Response from Rondan on Mar 22, 2019
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT staff and management. Perfect being next door to a great big mall. With the new management takeover, improvements are happening on a daily basis. Management are keen and happy to take on suggestions...X to Mary, and the health spa girls, they were truly great.
Stayed 9 nights in Jul 2018
Response from Rondan on Jan 23, 2019
Dear Guest Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from Rondan,General Manager on Jan 22, 2019
Dear Ms Yasmin Thank you so much for your score. Regard

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little one night stay
We only stayed one night before moving on but it was very comfortable, good location close to the airport, we arrived very late at night and the staff were still welcoming, buffet breakfast choice was OK, pool area looked nice and inviting but no drinks service until after lunch time. I did not like the toilet and shower were part of the main bedroom and had frosted class with openings at the top and bottom. You could hear and see everything given how close it was to the beds.
Stayed 1 night in Dec 2018
Response from Rondan,General Manager on Jan 8, 2019
Dear Guest Greetings from D Varee Diva Kuta Bali We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

6/10 Okay

denise pui yee

need to improve
no welcome drink. bfast need improve. fair room. closed to shopping mall. kk bus terminal.
Stayed 1 night in Dec 2018
Response from Rondan,General Manager on Jan 3, 2019
Dear Mr.Denise Pui Yee ON Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. I have noted of your feedback regarding the breakfast and room.Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Amazing stay! The manager was so helpful Dadang Kadarisman, it was a great location! Easy to get around for shopping, excursions or nightlife. Definitely enjoyed my stay hope to be back!
Stayed 5 nights in Dec 2018
Response from Rondan.General Manager on Dec 27, 2018
Dear Ms Yesenia Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. Good to hear that you appreciate the warmth you felt from all the Team Members and that they were all very friendly and helpful. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan,General Manager

10/10 Excellent

Nemanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Me and My wife got married in Bali and we stayed in this hotel the staff was wonderful helpful and even gave complimentary personal cake for us in the room they even made the room nice for us the cleanliness was nice don’t have anything negative to say will absolutely be back here with my wife
Stayed 2 nights in Nov 2018
Response from Rondan,General Manager on Nov 13, 2018
Dear Mr/s Nemanja Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback. I will definitely share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Mr/s Namanja,Thank you again for sharing your experience, and we look forward to be of service to you again, in the not too distant future. Sincerely, Rondan General Manager

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Rondan on Nov 5, 2018
Thank you for staying with us

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Good for the price but standards have dropped.
This is my second stay here. I decided I’d try it again as the last time was good. But this time it was a let down. First I booked hotel transfers from the airport. I got held up at immigration for an hr being busy. The transfer went home. That’s fine. But I rang to see if they could send it again but was advised no they couldn’t send one due to the booking system. So I had to find transfer at 2am. The breakfast was a let down. Very average. Last tine I stayed they had better selection. And no waits for food. Get there quick as the food goes when there’s massive tour groups going through. They used to have ice tea readily available at reception but they don’t do that anymore. It’s very welcoming after walking around the hot sun. Room was good. Very comfortable. Big bed. Showers and toilets ok. Location was very good. 911 dental clinic less than 5 mins walk. Overall, disappointed as some standards drop. But for the price is ok.
Stayed 8 nights in Oct 2018
Response from Rondan on Nov 5, 2018
Dear Mr.Dan, Greetings from D Varee Diva Kuta Bali. We refer to your recent stay with us and thank you for taking the time to tell us about your stay and experience. I am sorry that the overall experience did not meet your expectations; please accept my sincere apologies for that. I have noted of your feedback regarding the limited choices of food during the buffet breakfast and pick up service. At D Varee Diva Kuta Bali, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Rondan,General Manager

10/10 Excellent

tash, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel choice
This hotel was a great choice for us. We had a loft room which was great for giving us a bit of space during our 2 week break. Situated right next to a shopping center and about a 10min drive to kuta centre. The staff were friendly and helpful and made our holiday abit more relaxed and fun. Price per night was very reasonable. Definitely recommend this hotel.
Stayed 14 nights in Sep 2018
Response from Rondan on Oct 4, 2018
Warm greeting from DVaree Diva Kuta Bali, Thank you for taking your valuable time to write us your experience while staying at our hotel. It is our pleasure to know that you had a great time here. Your credit to our property and staff are spirit for us to maintenance our service quality. Again thank you very much and We are looking forward to welcoming you back again. Warm regard,

8/10 Good

Ramvishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

Gloria

Liked: Cleanliness, staff & service
Room was small, bathroom/shower were really small. You can hear all over night to all the neighbors! Breakfast was disappointing they run out of food and there were slow to replace it (we have to ask them to bring food). Location is far from the beach
Stayed 1 night in Jun 2018
Response from MII on Jun 12, 2018
Hi Gloria, Thank you for your comments and we appreciated to bring to our attention. We will make sure this is not happen again in the future and we continue to improve our operation. With warm regards

10/10 Excellent

Manoj Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Isa on Jun 5, 2018
Many thanks Mr. Manoj Kumar for your great review on Expedia.com and we also appreciated your stay at D Varee Diva Kuta Bali. Look forward to welcome you again in the near future. With warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Little disappointed about breakfast, not enough western foods. Having to take the key card out your room every time meant coming back to a hot room and having to wait for it to cool down so couldn’t even use the mini bar at all. Over all the hotel is really nice but wouldn’t stay again as the location is very busy and away from a lot of other attractions other than the mall
Stayed 3 nights in May 2018
Response from Isa on May 14, 2018
Thank you for your great comments on Expedia.com and We appreciate your staying at D Varee Diva Kuta Bali.

8/10 Good

Dan, Darwin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good for families.
We stayed in Deluxe Loft (upstairs/downstairs) was great for a young family. Great location. Close to Mal Galleria. Breakfast was OK. Could used more choices but did the job. Staff were great, always smiling and willing to please. The SPA at the hotel is quite expensive but REBORN SPA is close by and is fantastic and good value.
Stayed 4 nights in Feb 2018
Response from Isa on Apr 13, 2018
Dear Mr. Dan, Many thanks for your great review on the Orbitz. Hope we can welcome you again in the future. With warm regards, Management

6/10 Okay

Ronald

Fast Check in. Rooms are small but clean. Nice access to the mall (covered).
Stayed 1 night in Jan 2018
Response from General Manager on Jan 14, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from General Manager on Jan 14, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 Okay

Laavanya, Singapore

Liked: Staff & service
Located at a very convenient location
I stayed here with my family from 18-12-2017 to 21-12-2017. On the day of arrival, I had to request for a last minute airport shuttle from the hotel since my pre-arranged driver did not turn up. I was glad that the staff was of assistance to us and sorted out this issue and sent a driver to pick us up. We stayed in the family loft at the 8th floor. Our package also icluded a breakfast buffet and it was lovely to have a changing menu everyday that we looked forward to each day. Also Bali Mall Galeria could be accessed from a back door of the hotel which was very convenient for us to go shopping. Apart from that, our drivers could also access the place easily. We had a few issues during our stay: 1. The wash basin started leaking at the bottom 2. The shower drainage did not have proper water flow and it started flooding in the shower area 3. Water was dripping onto the floor from the top due to heavy downpours 4. Laundry was picked up before 9am but was not delivered by 6pm on the same day by the laundry service staff. All of the problems were rectified by the relevant department soon after we informed the front desk staff. We were glad that they were efficient in their service. Thank you so much! ibis Styles Bali Kuta Circle is indeed an affordable hotel located in a very convenient location with friendly and efficient staff.
Stayed 3 nights in Dec 2017
Response from Retno. on Dec 30, 2017
Dear Value Guest , Thank you for sharing good feedback during your stay with us. And we do appreciated for all your comments and I will share with team to fit it. Looking forward for your next stay with us very soon. Sincerely

10/10 Excellent

Daniel, GlenBurnie, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
I enjoyed my stay at this hotel. Safe, clean and friendly all were a plus. Breakfast was included, dinner was very good and reasonable . There is a mall next to the hotel and there free shuttle to the beach and a shuttle to the airport for a small fee. A best value hotel
Stayed 2 nights in Nov 2017
Response from Retno Poernomo on Nov 16, 2017
Dear Guest, Thank you very much for your great review regarding your stay at the ibis Styles Bali Kuta Circle! I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Retno Poernomo General Manager

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, but no lock on the washroom door!
It's a transit hotel, not exactly for tourists. But it was nice altogether. Good rates, polite service, lovely ambiance, and it's right beside the Mal Bali Galeria. A few things that bothered me were: 1. No lock on the washroom door. What about privacy? The door wouldn't even close properly, and a family loft needs at least two washrooms. 2. The breakfast was pretty average. 3. There is no complimentary drinking water. However, this seems to be an issue in every other hotel. Water must be really really scarce in Bali.
Stayed 1 night in Oct 2017
Response from GMibisstylesbalikutacircl on Oct 25, 2017
Dear Value Guest , Thank you for sharing the good feedback during your stay in our hotel. Glad to know that you enjoyed and happy during your stay with us . Thank for your comment about the washroom door , breakfast , complimentary drink as our constructive feedback in the feature. Once again thank you for sharing your experience . We are looking forward to waiting you for another next visit to Bali very soon. Sincerely

6/10 Okay

SIEW HWA

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel wifi is extremely very slow !!!
Stayed 2 nights in Aug 2017
Response from GMibisstylesbalikutacircl on Sep 11, 2017
Dear Value Guest , Thank you for sharing your experience during your stay in our Hotel . I have noted your message with the team about the wifi very slow . It is our hope to be able to serve you more better wifi for your next visit to Bali very soon . Sincerely

6/10 Okay

shirley, kuala lumpur

Liked: Staff & service
Nice budget hotel close to shopping mall
The cleanliness of the rooms at 6th floor were unstacsticfian compared with the rooms at 7th and 8th floors
Stayed 4 nights in May 2017
Response from Retno on Jun 10, 2017
Dear Guest , Thank you for giving us the good feedback during your stay at Ibis Styles Bali Kuta Circle. I have noted your message about 6th floor cleanliness to be follow up with our team . We are looking forward for your next stay in Bali very soon . Sincerely

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GMibisstylesbalikutacircl on Apr 21, 2017
Dear Value Guest , Thank you for sharing great feedback during your stay at Ibis Styles Bali Kuta Circle . We are truly indeed looking forward for your next stay in Bali very soon . Sincerely

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is located away from the beaches and high activity area, so it's good if you don't want to be around the action. Staff is very friendly & helpful, which matters because I had to call down for standard items that weren't in the room when I got there & after they cleaned. I didn't like that fridge didn't work out maybe it was connected to the master switch, which cuts all the power to the room, which you have to do because it uses the room key and they only give 1 key. The breakfast buffet is great, but make sure you book any transport with them early because they only use 1 5 passenger van & you're out of luck when that's full.
Response from GMibisstylesbalikutacircl on Apr 21, 2017
Dear Value Guest , We very much appreciate your comments regarding your stay at the ibis Styles Bali Kuta Circle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more better than the previous one. Sincerely,

4/10 Poor

Lyn, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
Inexperienced staff and bad location
Hotel is not located near to kuta beach at all, no proper porch or drop off area. The drop off area faces a busy main road. There are no porter services either - we had to bring our own luggage up to our rooms. Family loft or duplex room was very small and the bed on 2nd level was very pathetic - only one small window and bed on the 2nd level. We asked for a change of room to the normal superior room, they were kind enough to give us an extra bed and no additional charge. Restaurant staff are inexperienced - asked for cappuccino 3 times and waited about 30 minutes before someone who knew how to make it prepared it for me. Breakfast was measly everyday - not fantastic but enough to fill the tummy. Pool was ok, but not clean, many particles floating around in the water. Bath towels had a weird smell to it, hair dryer was super slow. In summary - a very no frills hotel without the finer details. If you are ok with that then this hotel is for you. If you are, like us, looking for a good holiday stay with a nice room and view, good service and good food, this place is not for you.
Response from Dadang K on Jan 10, 2017
Dear Guest , Thank you for sharing your feedback during your stay in our hotel . We have noted of your comment for our constructive feedback in the future. Looking forward for your next stay in Bali very soon . Sincerely

8/10 Good

Mr. Tom, Sydney

Liked: Staff & service, room comfort
Enjoyable stay
Own access to Bali galeria mall, and a welcome escape from crazy Kuta strip. The hotel even though on a main thoroughfare was quiet and comfortable. Getting a taxi was easy thanks to the security guards out front. 8/10 for value for money.
Response from Dadang K on Jan 10, 2017
Dear Guest , Thank you for sharing your good feedback during your stay in our hotel . We are indeed looking forward for your stay in Bali very soon . Sincerely

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on Jan 10, 2017
Dear Guest , Thank you for giving the good score about our hotel . We are happy to hear that you enjoyed and satisfied with us . Looking forward for your next stay in Bali very soon . Sincerely

8/10 Good

wolfwa, perth Wa

Liked: Property conditions & facilities, room comfort
budget hotel
overall hotel was ok but not as good as it looked in photos. i think they are struggling with business as i saw little people in the hotel or around pool area. There were more staff members than guests :D. Staff was polite and curtious. Room towels had seen better days. Pool was nice.
Dear wolfwa , Thank you for sharing great back during your recent stay in our Hotel . We ado appreciated of your feedback . And We are indeed looking forward for your next visit to Bali very soon . Sincerely

10/10 Excellent

KER HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GMibisstylesbalikutacircl on May 21, 2016
Dear Ker Hong , Thank you for sharing very great experience during your stay at Ibis Styles Bali Kuta Circle . We are very happy to know that you enjoyed during you stay with us > We are indeed looking forward for your next visit to Bali very soon . Sincerely

8/10 Good

Mimi, Denpasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for family holiday - convenience location
room is not big but convenient design to use, enough to spend weekend holiday
Response from Joan MAMAHIT on Feb 13, 2016
Dear Mimi , Thank you for sharing your great experience during your stay at Ibis Styles Bali Kuta Circle . We are looking forward for your next stay with us very soon . Sincerely

6/10 Okay

santosh, Singapore

Liked: Staff & service
Disliked: Room comfort
Nice hotel close to the beach but very small
Room is small but only functional. No privacy but compensated by the cheerful disposition and helpfulness of the staff
Response from Joan MAMAHIT on Jan 4, 2016
Dear Santosh , Thank you for sharing your experience during your stay in our hotel . also we do thank you for mentioning the helpfulness staff and we have noted from some feedback . Sincerely

8/10 Good

Jaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GMibisstylesbalikutacircl on Jan 23, 2016
Dear Mr Jay Kumar , Thank you for sharing and given the best experience comment during your two weeks stay at Ibis Styles Bali Kuta Circle. We are very happy that you enjoyed everything during stay with us. Looking forward for your next visit to Bali very soon . Sincerely

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GMibisstylesbalikutacircl on Dec 19, 2015
Dear Value Guest , Thank you for choosing Ibis Styles Bali Kuta Circle during your stay in Bali . We are indeed looking forward to welcoming you back very soon . Sincerely

8/10 Good

P B

Liked: Cleanliness, staff & service, property conditions & facilities
Response from GMibisstylesbalikutacircl on Nov 14, 2015
Dear Value Guest , Thank you for sharing great stay at Ibis Styles Bali Kuta Circle and We are looking forward to welcoming you back at any time to visit Bali very soon . Sincerely