Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Sehr gutes Hotel, tolle Lage.

Posted Sep 27, 2016
Super freundliches Personal, tolle Aktivitäten, super schöner Strand an dem man auch abends toll an verschiedenen Fischrestaurants Essen kann. Sehr zu empfehlen. Zimmer schon etwas älter, sehr geräumig, jedoch etwas "in die Jahre gekommen"
3 out of 5
by A verified traveler from Copenhagen

Nice hotel good staff

Posted Jul 31, 2016
Pros: high service
Cons: Rooms could be modernized
Location: super restaurant cuca - like Noma in Copenhagen
Lovely hotel nice beach with great waves - a little expensive prices at the pool bar
Comment from Hotel Management
Aug 22, 2016 by Trisiwi, Hotel Management
Dear Guest, Thank you for choosing our resort during your recent stay in Bali for taking the time to share your comment with us. We are pleased to advise that we are upgrading all of our rooms and we will have new rooms by this year. We would love to welcome you back to our resort for a better stay. Best regards, Michel Chertouh General Manager
5 out of 5
by A verified traveler from 日本、東京

スタッフのレベル最高!

Posted Jul 26, 2016
施設は老朽化しているが、それを清潔感で補っていました。すれちがうスタッフの心地よい笑顔。スタッフもここで働いてることにプライドがあるのでしょうね。もうこんなホテルには出会えないと思います。また必ず行きたいです。
Comment from Hotel Management
Aug 22, 2016 by Trisiwi, Hotel Management
Dear Koji San, On behalf of everyone at InterContinental Bali Resort, I would like to thank you for choosing to stay with us during your recent trip to Bali. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. Please be informed that we are going to have new rooms by this year. We would like to welcome you back for a better say. Kind regards, Michel Chertouh General Manager
5 out of 5
by A verified traveler from VM

Perfect to relax and watch the sunset

Posted Jul 25, 2016
We stayed for a week and loved every minute in this hotel.I highly recommend the Club package,it's worth paying the bit extra,the staff service was the best so far ever...the hotel has a variety of different activities every day,beautiful parks and gardens,different restaurant options for breakfast,pools but for us the best part was the Sunset bar,chillaxing and watching the sunset...definitely will be back.Thank you for the great holiday experience
Comment from Hotel Management
by Trisiwi, Hotel Management
Dear Vesna, Thank you very much for taking the time to share your experience of the Intercontinental Bali Resort. Nothing pleases us more than to have loyal guests, like yourself, tell us your visit was memorable. We hope you will think of our hospitality with appreciation and pleasure for a long time to come and will remember the InterContinental Bali Resort for any future travel plans. Best regards, Michel Chertouh General Manager
5 out of 5
by A verified traveler from Jakarta

これぞリゾートホテル!

Posted Jul 13, 2016
ビーチに接しており、海でもプールでも泳いでゆっくり過ごせました。部屋の冷蔵庫が壊れていたのですが、すぐに交換してくれたり、その後何度も確認してくれたり、不都合があったときの誠実な対応に何よりも満足しました。心あたたまるホテルでした。
Comment from Hotel Management
Jul 16, 2016 by Michel Chertouh, Hotel Management
Dear Fukuyama, Thank you very much for the time taken to write us a review. We are concern to hear that you experienced an issue during your stay, however your satisfaction towards our problem solving is very much gratifying. Appreciate your amazing feedback and we look forward to welcoming you back on your next return to Bali. Best wishes, Michel Chertouh General Manager
5 out of 5
by A verified traveler from Melbourne

Best hotel ever.

Posted Jul 12, 2016
Pros: We felt at home. It was like being a Kardashian! Relaxed, informal but every wish granted.
Cons: Nothing. It was perfect
Location: Good location away from the bustle of Kuta. Lots of eating outside the hotel. I particularly recommend eating on the beach at sunset.
Hotel amenities were delightful. Both the beach and pools were pristine.
Comment from Hotel Management
Jul 14, 2016 by Trisiwi, Hotel Management
Dear Jane, Thank you very much for sharing your great experience with us. We strive to build a "home away from home" for our guests and I truly hope you received a taste of this experience during your stay. Nothing pleases us more than to have loyal guests, like yourself, tell us your visit was memorable. Appreciate your feedback and we look forward to welcoming you back on your next return to Bali. Best regards, Michel Chertouh General Manager
5 out of 5
by A verified traveler from New Zealand

Beautiful resort right on the beach

Posted Jul 11, 2016
This resort has everything you need. I recommend the club intercontinental rooms. Club breakfast is very good amazing service, lovely staff that assure every need is catered. The spa treatments are very good too lovely and relaxing. It is a beautiful resort we will be back.
Comment from Hotel Management
Jul 16, 2016 by Michel Chertouh, Hotel Management
Dear kell, Thank you very much for sharing your great experience with us and recommending our Club rooms. We're glad that you enjoyed your enjoyed the Club InterContinental experience as we strive for the highest guest satisfaction possible and to deliver a memorable stay. We hope that you will always remember the InterContinental Bali Resort for any future travel plans to this beautiful island. Warm regards, Michel Chertouh General Manager
4 out of 5
by A verified traveler

Good resort in Jimbaran

Posted Jul 10, 2016
Overall, our stay was good. We would visit again. Only issues were: (1) check-out and (2) dusty room. At check-out, the staff took 45min to figure out which bills were mine. The counter staff went all the way to the beach restaurant to get the original bills. As for the room, they could have dont a thorough vacuum job.
Comment from Hotel Management
Jul 13, 2016 by Trisiwi, Hotel Management
Dear Dennis, Thank you for being our guest and for taking the time to share your constructive feedback with us. We do apologize for these inconvenience, and it has been passed to our Department Head concerned to be further review and action. Thank you again for sharing your thoughts as we definitely can learn from this, and hope to get the chance to welcome you back and to our property, so to leave a more favorable impression with you then. Best regards, Michel Chertouh General Manager
5 out of 5
by traubm from Perth

Isolated getaway

Posted Jun 23, 2016 on Hotels
Hotel was fantastic but a little isolated. Great for those happy to holiday without wishing to explore further afield. Room was let down by being a twin converted into a double and was missing a bedside light on one side.
Comment from Hotel Management
Jun 24, 2016 by Trisiwi, Hotel Management
Dear Traubm, Thank you for being our guest, and for taking the time to share your feedback with us. At the InterContinental Bali Resort, we strive for the highest guest satisfaction possible. We were very concerned to read about your experiences. We hope to have the pleasure of welcoming you again soon in InterContinental Bali Resort. Sincerely, Michel Chertouh General Manager
3 out of 5
by EUNJI

오래되어 세련된 느낌이 부족함. 아쉬운 숙박이었습니다

Posted Jun 15, 2016 on Hotels
선셋을 바라볼 수 있는 해변가 시설이 잘 되어있고, 정원이 울창하게 꾸며진 것은 장점입니다. 하지만 시설이 워낙 오래되어서 동남아 리조트에서 기대했던 바를 충족시키긴 어려웠습니다. 타일의 모양이라든지 건물의 외관 등에서 세련된 느낌은 찾아보기 힘들고 거대한 아파트 단지 같다는 느낌을 받았습니다. 훌륭하다기보단 그저 무난한 숙소입니다
Comment from Hotel Management
Jun 17, 2016 by Trisiwi, Hotel Management
은지 님께, 최근 저희 리조트에 숙박하신 경험을 공유해 주셔서 감사합니다. 최고의 백사장이 펼쳐져 있고, 열대의 정원이 우거진 곳에 자리한 저희 리조트의 분위기를 즐기셨다니 기쁘게 생각합니다. 저희 리조트 건물상태에 관한 의견 감사합니다. 그러나 현재 저희 리조트 모든 객실을 업그레이드하고 있으며 이번년도 하반기부터 레노베이션된 새로운 객실들을 갖추게 되었음을 알려드립니다. 가까운 시일내에 귀하를 다시 맞이할 수 있기를 바랍니다. 친애하는, 미쉘 쉐르토프 총지배인