Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Tired and no longer 5 star

Posted Jul 30, 2016
I wanted to like this place more than I did. The villa is quite dated now and has not been maintained well over the years. It could really do with a small Renovation to keep its 5 star rating. Overall the villa is large with a good sized pool and main room. However the doors were warped and didn't close easily or in one case at all. The lounge furniture was not comfortable and made lazing around difficult. Our villa was close to the road, reception and a work space. At times there was very loud works (electric saw etc) happening in the day time which really spoils the atmosphere. Staff were nice. However, we won't stay again as the price didn't meet our expectations from the photos and description.
Comment from Hotel Management
by Sonny, Hotel Management
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Thank you for taking valued time to share of your experienced stay with us and much appreciated for some feed back in regard of our facilities and property. We do apologize for some stains were made your stay uncomfortable as you mention our facilities being old and the location of your villa closed to the road. We realize this situation is unexpected of your holiday and we learn from this and have been take an appropriate action to do some repair and project and please give us the second opportunity to serve you on next holiday in Bali. Once again we do apologize and believe it will not happen again in future. Best regards, Sonny Manager
5 out of 5
by A verified traveler

Wonderful

Posted Jun 16, 2016
The staff went above and beyond. Could be the best service I've ever had. Mind blown.
Comment from Hotel Management
Jun 24, 2016 by Sonny, Hotel Management
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Sorry for delaying response and we thank you very much for taking valued to time to share of your experience stay with us and sound great that you were happy and memorable with our service and facilities. We do hope another amzing moment could be happen in near future. Once again thank you very much and look forward to welcoming you back in near future. Kind regards, Sunarga Sonny Manager
5 out of 5
by A verified traveler

you couldn't get a nicer place

Posted May 27, 2016 on Wotif
Pros: The staff are so friendly also you have your own pool.
Cons: Nothing really
Location: Some shops,the beach,great eating places.
We arrived in the afternoon,the staff are so good fresh fruit in fridge for you.they come in at night & Spray for bugs.such a variety for breakfast also for tea.Bottled water in fridge, lots of places to see. I will be going back, nothing is a problem for them. So if you are going to Bali stay here well worth it.
Comment from Hotel Management
Jun 6, 2016 by Sonny, Hotel Management
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... First of all, we would like to extend our sincere gratitude for choose Le Jardin Villas of your stay on previous holiday. We so delightful that your stay were happy and memorable also consider to be back to stay with us again in near future. Trust we will make your stay more amazing. Once agan thank you very much and look forward to welcoming you back home at Le Jardin in near future. Kind regards Manager
4 out of 5
by Steven from Singapore

A Great Villa to stay

Posted May 24, 2016 on Hotels
Excellent Villa. Peace & tranquility. Transport service provided by Le Jardin within Seminyak was the best. The staff always go the extra mile to meet our needs with a smile of course.
Comment from Hotel Management
by Sunarga Sonny, Hotel Management
Dear Mr. Steven It's A Blissful Day at Le Jardin Villas.... Thank you and much appreciated for taking valued time to share of your experience stay with us by write a good review. And we so delightful that you have enjoy and memorable with our facilities and services. Believe we could make your stay more amazing moment in near future. Once again, thank you very much and look forward to welcoming you back home at Le Jardin in near opportunity. Best regards,
4 out of 5
by A verified traveler from australia

Great for a private and quiet getaway

Posted May 8, 2016
Suited what we were after perfectly- quiet, beautiful gardens and clean. Courteous staff. Day spa didn't impress but hotel itself was great
Comment from Hotel Management
May 23, 2016 by Sonny, Hotel Management
Dear our valued guest, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay by write a review through online social media. We feel so glad could make your stay happy and enjoyable. We concern in every singe request to make your stay memorable and you note our spa is great. Once again thank you very much and look forward to welcoming you back home at Le Jardin Villas in near opportunity. Kind regards, Sunarga Sonny Manager
5 out of 5
by Nancy from USA

Awesome villa design, layout, and location

Posted Apr 16, 2016 on Hotels
Le Jardin hotel and staff were amazing and made our family's dream vacation a reality. To start with, Bali residents are some of the friendliest people I've ever met and the Le Jardin staff go even further. The room: Thank God, Allah, and Brahma for air conditioning. Our room had the option to open wide all the doors for a completely outdoor living feel or close them and turn on air conditioning. Our beds were the most comfortable clean beds I've ever experienced from a hotel. The best part of the room is the actual layout and earthy design. The bathrooms are made to feel like you are outdoors but yet still able to stay private. Although we loved the room, it wouldn't be fair to write a review that wasn't somewhat critical, so here are the negatives. Because it was an outdoor feel there were some ants (not many, but be aware so you don't drop a crumb anywhere, and never eat in a bedroom). I'd also note that there was some wear and tear such as the flooring, doors, blinds, electrical outlets and most of all the lighting. Back to the staff, from the masseuse, to the room service, to the front desk, grounds keepers and drivers, they were so pleasant, worked really well together and made us feel like family. While we absolutely loved the hotel, the best part of this villa is the location to the beach, restaurants, and markets. (5-7 min walk). For those families who like to spend a little extra for service, atmosphere, and luxury I would recommend the Le Jardin.
Comment from Hotel Management
Jul 23, 2016 by Sunarga Sonny, Hotel Management
Dear Ms,Nancy, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to share of your experience stay and write a great review through on line social media. You have mention so detail and we will concern in every single things that you share which is very valuable for our future improving. Also we feel so happy that you have enjoy with our services which in every single person has delivery the services as per your expecting. Believe we could make another amazing moment in near future. Once again thank you very much and look forward to welcoming you back home in near opportunity. Kind regards,
4 out of 5
by Pal from Oslo

Good value for money villa

Posted Apr 8, 2016 on Hotels
Nice, friendly staff. Good size on villa but too small outdoor area
Comment from Hotel Management
by Sunarga Sonny, Hotel Management
Dear Mr/s Pal, It's A Blissful Day at Le Jardin Villas... Thank you and much appreciated for taking valued time to write a review through on line media and we are so glad could make your stay were happy and memorable. We really concern about your feedback inregard of our outdoor too small and surely we will allocate that you stay at specious outdoor. Thank you for your feedback and look forward to welcoming you back in near future. Kind regards,
4 out of 5
by A verified traveler from S.KOREA

해변과 가깝고, 직원도 친절한 곳

Posted Dec 7, 2015
Pros: 위치, 직원의 친절도.
Cons: 노후된 시설 (에어컨, 거실 문)
공항으로 픽업서비스 요청하여 친절한 직원이 나와주셨습니다. 공항에서 20분정도 소요되는 이 곳은, 처음 숙소로 입장할때부터 꽃목걸이 - 꽃장식 - 발 마사지 - 15분 발리 마사지 - 웰컴 드링크 까지 준비해주었습니다. 시설이 조금 오래된 듯 하여 에어컨이나 텔레비전 사용이 불편하기는 했습니다. 그래도 해변 가까이 있고, 직원분이 시내 로 셔틀을 직접 운영해 주어 편리하였습니다. 아침 조식도 비교적 만족스러웠습니다.
Comment from Hotel Management
Dec 19, 2015 by Sonny, Hotel Management
Dear Saerom, It's A Blissful Day at Le Jardin Villas... Firstly thank you and much appreciated have choose Le Jardin Villas of your stay on great holiday in Bali and also share your experienced stay through channel booking Expedia. We happy you enjoy and hapy with our service and also it was a valuable things that you mention about our property and facilities need to be improved. Now we are on progressing to refresh our facilities and doing maintenance to make it fresh. Once again thank you for your constructive comment and trust you will enjoy more FUNtastic moment with us at Le Jardin in future. Look forward to welcoming you back in near opportunity. Kind regards, Sunarga Sonny Manager
4 out of 5
by Ka Yan Karen from Hong Kong

Posted Oct 22, 2015 on Hotels
別墅外觀和網上提供的相片是相同的, 但始終有㸃舊, 例如室外浴室及二樓露台休息亭的蓬比較骯髒, 有些燈壞了不能著。 二樓客房燈光不足。 滿意的地方是泳池潔淨,服務員的態度非常好,很有禮貌, 及細心,當我們出外完返來,他們把房間清理得很整潔,還幫我們每間房間及客廳點了蚊香,以防有蚊。 除了每天有豐富的送餐早餐外,原來還有每天下午茶。煮的食物很美味。
Comment from Hotel Management
Jan 2, 2016 by Sunarga Sonny, Hotel Management
Dear Ka Yan Karen, It's A Blissful Day at Le Jardin Villas... Thank you very much of choose Le Jardin Villas for your stay on previous holiday in Bali and much appreciated that you have share in every single thing out of standard. We have take an appropriate action to minimize the insect and do preventive maintenance whole villa and improve the cleanliness. We do apologize some stains was made your stay unexpected moment and trust it will not happen again for your next stay with us. Once again thank you very much and look forward to welcoming you back home at Le Jardin Villas in near future with better experience. Kind Regards, Sunarga Sonny Manager
3 out of 5
by A verified traveler from bdg

Posted Jul 23, 2015
Super friendly staff, we were treated in a very good manner. Unfortunately, some furnitures and fixtures are needed some refurbishments.
Comment from Hotel Management
Aug 7, 2015 by Sonny, Hotel Management
Dear valued guest, It's a Blissful Day at Le Jardin villas... First of all, we would to extend our sincere gratitude of choose Le Jardin for your stay on previous holiday in Bali. We much appreciated that you have share of your experienced stay with us and it's a valuable things for us of your constructive comment for our future improving regarding of some our facilities need to refurnish. Also we thank you very much for your positive comment regarding of our staff service. Be sure all your comment will immediately progress with our team. Once again thank you very much and look forward to welcoming you back in near future. Kind regards, Sunarga Sonny Manager