Outdoor banquet area

Reviews of Luwak Estate

4 out of 5
Luwak Estate
Jalan Sri Wedari No.9, Banjar Tegal Lantang, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 81 reviews" "
Rating 8 - Good. 19 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zairene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Luwak Estate. My kids loved the pool which was cleaned every morning. All the staff were just wonderful and gracious. Thank you for looking after us on our week stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Amenities
We stayed for a week with our 1 year old this place was fantastic the villa we had was amazing and the staff were so good to us food and drinks were really tasty the massages and candle lit dinner were highlights
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most relaxing holiday in a stunning villa
We loved staying at Luwak Estate. The staff were all friendly, gently checked in each morning what we were intending to do for the day and offering to make arrangements for drivers or recommendations for restaurants. The villa was so beautiful. The most stunning place I have stayed in. We stayed in the "Artistic" villa which has the option for one or two rooms. Our private balcony looked out onto the valley and rainforest. It was really special to look out onto this view during the mornings and evenings. The location was a little bit out of town, about a 15-20 minute walk or no more than a 5 minute motorbike ride. However, this was something that we were intentionally looking for and there are a few restaurants in the vicinity as well as a local motorbike rental place a few minutes walk up the road. It was also very easy to go the Gojek app with my Australian phone number to book drivers and they usually arrived within 10 minutes. The only (slight) issues we had was the pool getting some flowers from the rain in it. We mentioned it to the front of house staff and they cleaned it while we were out. They also called us to inform that they were performing maintenance on the villa next door. Which was thoughtful and the work was not disruptive at all. Overall, I would highly recommend staying here and would love to come back one day.
Stayed 5 nights in Jan 2023
Response from Agus Dion on Feb 16, 2023
Dear Valued Guest, Greetings from Luwak Estate, a gathers in style Thank you very much for extending your stay with us and taking your valuable time to write a review about your stay at our home. So proud to hear that our team had delivered attentive service during your stay. Once again thank you very much for your stay and we are very much looking forward to welcoming you back home at Luwak Estate. Best regards, Luwak Estate Family

10/10 Excellent

Sybil, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been a unique experience. Such kind and devoted staff. Probably the best place I have ever stayed.
Stayed 3 nights in Dec 2019

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This villas is perfect for family
This villas is very nice and comfortable for whole family to stay. Location is quiet but not far from Ubud Palace and they provide shuttle to get there for free at certain time. The staffs are super friendly and helpful. I will stay there again.
Stayed 6 nights in Oct 2019
Response from Thia Gabriel on Oct 30, 2019
Hi Terence, Warmest greetings from Luwak Ubud Villas... Thank you for sharing your excellent stay experience and your compliment to our villa. We are so excited to hear from you and also share your pleasant comments with our team so they would be motivated and keep their good jobs and do improvements. We look forward to welcoming you again in the near future. With best regards, Thia Gabriel || Sales Executive

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back!
We had a fabulous time at Luwak Ubud Villas! The service was impeccable, the villa was outstanding, and the food was phenomenal! I would HIGHLY recommend staying here and hope to visit again one day.
Stayed 3 nights in Oct 2019
Response from Thia Gabriel on Oct 30, 2019
Hi Megan, Warmest greetings from Luwak Ubud Villas... Thank you for sharing your excellent stay experience and your compliment to our villa. We are so excited to hear from you and also share your pleasant comments with our team so they would be motivated and keep their good jobs and do improvements. We look forward to welcoming you again in the near future. With best regards, Thia Gabriel || Sales Executive

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a perfect location not far from city center and also in a quiet area. The staff are very helpful and friendly.
Stayed 3 nights in Sep 2019
Response from Thia Gabriel on Oct 3, 2019
Hi Valued Guest, Warmest greetings from Luwak Ubud Villas... Thank you for sharing your excellent stay experience and your compliment to our villa. We are so excited to hear from you and also share your pleasant comments with our team so they would be motivated and keep their good jobs and do improvements. We look forward to welcoming you again in the near future. With best regards, Thia Gabriel || Sales Executive

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villas in Nice Part of Ubud
Beautiful villas in a nice part of Ubud. Good service. Fresh breakfast each morning. Picturesque, relaxed, authentic property including private pool.
Stayed 2 nights in Jul 2019
Response from Thia Gabriel on Jul 17, 2019
Hi Rod, Warmest greetings from Luwak Ubud Villas. Thank you for sharing your excellent stay experience and your compliment to our villa. We are so excited to hear from you and also share your pleasant comments to our team so they would be motivated and keep their good jobs and do improvements. We look forward to welcoming you again in the near future. With best regards, Thia Gabriel || Sales Executive

6/10 Okay

Family, Australia

Traveled with family and small children
Liked: Cleanliness, staff & service
Our Villa was very pretty. But unfortunately because it is all so open and unable to be closed off, there was a lot of insects and wildlife within the Villa. There was an animal of some kind (maybe a rat or similar) under our bed every night scratching and scampering and it scared the kids who couldn’t sleep. Also the French doors to the bathrooms have a padlock that isn’t secure as the brass rings have a gap where the lock just slips through so we didn’t feel 100% secure, especially in the room backing onto the Main Street. This meant my husband and I ended up splitting up and me sharing with the children so they weren’t in a Villa alone. The pros are it’s a lovely Villa, extremely close to town (it’s actually right on a quite busy road (noisy with traffic) has a nice pool, very friendly helpful staff and lovely breakfast included. The animal life, insects, security worries, and very hard uncomfortable beds made my stay disappointing unfortunately. I didn’t get very much sleep each night here
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful in a great location near downtown Ubud. We had a wonderful stay. I would certainly come back.
Stayed 4 nights in Mar 2019

10/10 Excellent

Allen, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second visit. A cosy place just out of town that has everything one could need. The villas are spacious, have great outdoor areas, a good kitchen area, useful if you want to self cater, and a good sized swimming pool. The staff are lovely. A great group of people who endeavour to meet your every need. You can book tours, hire cycles, and even get a scooter delivered; all you have to do is ask. We thoroughly enjoyed our stays and would have no hesitation in returning.
Stayed 11 nights in Dec 2018

8/10 Good

HowdyH, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very releaxing
Luwak Villas are close to the centre of Ubud, only being a 20 minute walk away from the Palace. The hotel provide you with a phone which you can use to arrange transport whenever you are out of the villas. This is extremely handy, especially as the taxi situation Bali is not great. The villa itself was beautiful. Extremely comfortable bed. Delicious breakfast served at our villa. The only downside being that it was a little noisy as it's close to the road which woke us in the morning. However this wouldn't stop me staying here again.
Stayed 3 nights in Aug 2018
Response from Dwi Prayana on Aug 29, 2018
Dear HowdyH, On behalf of the company i would like to thank you for stay and choose Luwak Ubud Villas for your occasion. It was a great pleasure for us to be of service to you and your party and we wish to thank you for taking your valued time to share a very detailed review. It is a comprehensive review for us and for our future guests and we always taking note from our guest review in order we can improve our product and services. My self and all team members are delighted to read that you loved the experience, the stay. Our team members are truly the true soul of our villas. I am pleased to know that you enjoyed product and services provided during your stay with us . Once again thank you very much for your review. We very much look forward to welcome both of you again in the future to Luwak Ubud Villas and Spa. With regards, Dwi Prayana Operational Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Samoz, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, great villa
The staff at Luwak are amazing, so helpful and helped make our stay enjoyable. The villa is on the outskirts of Ubud, so it is peaceful, but close to all the sights of Ubud - the shuttle bus makes it easy to get around and then return to the peace of Luwak. The bedrooms are separate and open onto the pool, our kids are older so not an issue, but would be if you had younger children. Our kids got worried on one of the first nights being separate from us, but settled after that
Stayed 7 nights in Mar 2018

10/10 Excellent

Rosey, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private oasis in Ubud
We had a two bedroom bungalow, private pool, beautiful outdoor dining / lounge area, overall the staff were wonderful and the food is fantastic, our private oasis and the food were too good to give up and we had 6 meals there al brought to our outdoor dining area, with drinks etc. Two complaints, twice they put on dancing in the main area and the music was so loud we couldn't sleep and one night we wanted to check out a highly recommended restaurant in the rice paddies about a 10 minute drive away - they wouldn't take us in their van even though I offered to pay for both trips, eventually they insisted on a local restaurant which they said had vego and vegan - it was awful and we left without eating anything and our night was ruined !!!
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and interesting layout. Would recommend this hotel wholeheartedly
Stayed 2 nights in Jan 2018

10/10 Excellent

Sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
Our stay here was perfect. The staff were fantastic, the villa was absolutely stunningly beautiful. The outdoor bathroom and bathtub lay in a shallow pond of fish. The breakfast was wonderful. The free shuttle to the main street was great because it meant we were in the peace and quiet of the villa and could go to the restaurants and sites around the hotel easily. Ubud was the highlight of our stay. All the siteseeing was there and everything was wonderful. The market in Ubud is the best. The hotel and the villas are just like the pictures. But in reality the feeling u get of the nature is wonderful. We were a family of four. I even forgot my book at the hotel and had left for Kuta which is an hour and a half away, And Puspa one of the staff from the hotel was so lovely, she got it all the at to my hotel in Kuta. Unbelievable. The staff will go all the way to make sure you are happy always.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Conveniently located and had very good experience staying in wilderness within the city. Staff is very helpful and they served very well prepared breakfast. Evening tea and 10-minute complimentary message was surprise bonus.
Stayed 2 nights in Dec 2017

10/10 Excellent

Sarah , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Ubud
Wow! Is all I can say having come back from a week’s stay with my family at the Luwak villas in Ubud. The villa we stayed in was amazing from the moment we walked through the door it was like stepping into a different world, lush green plants surrounded the 2 villas the infinity pool was fabulous. The bedrooms were spotless and beautifully cleaned everyday. The staff were fantastic nothing was too much trouble they made our holiday wonderful we felt so relaxed. A big thank you to the reception staff,housekeeping,managers spa ladies and the drivers who would pick us up and drop us off at different times of the day. Can’t wait to go back.
Stayed 7 nights in Sep 2017

10/10 Excellent

Allen, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoroughly enjoyable experience, close to town.
The accommodation is spacious and well appointed. The outside has a grassed area, substantial swimming pool, covered outdoor seating area, cooking facilities, and sun loungers. The inside has a good sized bed with mosquito nets that fully enclose it, television, wardrobes + safe, twin washbasins, a deep bath that sits in shallow water and has its own family of goldfish swimming around, a rain head shower, and toilet. Breakfast can be taken in your villa or at the restaurant, which overlooks the pool. The food is delightful and the presentation is beautiful. Afternoon tea is also on offer and is well worth having. From the moment you arrive to the time you leave, you are treated as though you are the only guests there. The staff look after your every need, are courteous, happy & smiling, and always have time to talk to you and to enquire if all is well. There is a shuttle that runs from 10.00 through 20.00 and is free between those times. If you need to get into town earlier or come back later there is a small charge for the service. On arrival you are given a phone to enable you to call reception to organise pickup from town. We have stayed in Ubud six or seven times and I can honestly say that this is one of the best places we have ever stayed. A thoroughly enjoyable experience which will be repeated in the near future.
Indoor/outdoor bathroom
Looking to seating, cooking area
Afternoon tea
Bedroom
Stayed 3 nights in Jun 2017

10/10 Excellent

Catherine, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved every minute of our stay in Luwak Villas and would highly recommend. Two adults and three teenagers and everyone was delighted. Other activities which were really worthwhile in Ubud include a 25km mountain bike ride from the volcano through the rice paddies and white water rafting on the Ayung River. The Monkey Forest is well worth a visit and their are loads of great restaurants and cafes in town.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and peaceful villa
The staff was very accommodating and the villa totally exceeded our expectations. Will definitely return next time we are in Bali.

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite
It was fantastic. We have never felt so spoiled whilst travelling. Everything was perfect, the room, the grounds, the staff were so helpful and friendly, the private pool and entertaining area was amazing, the food was delicious. No complaints what so ever. We will be recommending these villas to our friends and family and will stay again the next time we visit Bali.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with lovely staff
Fantastic room with a private pool. Very welcoming staff who run a free shuttle for the short journey into town and give you a mobile to call for collection. We had lovely food in the restaurant and had a very relaxing stay.

6/10 Okay

Verified traveler

Liked: Staff & service
The villas rate is too expensive for its quality and location. For those who can not tolerate lizards or frogs, the place is full of then and they are all over the place. I spend only two nights from seven paid nights and had to leave because of this problem.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations!
Thank you to the Luwak staff for making our stay in the villa so memorable! Our expectations were exceeded in just about every way, and we will never forget Ubud!
Response from I Made Daniel Romondord on Aug 8, 2016
Dear Our Valued Guest, Warmest greeting from Luwak Ubud Villas. Thank you very much for taking the time to review our beautiful property. We are so glad that you enjoyed your stay at our villas and Luwak Ubud Villas exceeded your expectations. We look forward to welcoming you again at Luwak Ubud Villas in the near future, and giving us the opportunity to spoil you again. Sincerely yours, I Made Daniel Romondord General Manager

8/10 Good

Kah Mun, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comforatsvke
Friendly and accommodating staff. Complimentary afternoon tea and head shoulder massage are nice touches. Try to ask for a room away from the road as it could get noisy.
Response from I Made Daniel Romondord on Jun 21, 2016
Dear Kah Mun, Warmest greeting from Luwak Ubud Villas. Thank you very much for taking the time to review our beautiful property. We are so glad that you enjoyed your stay at our villas and our friendly staff, our afternoon tea and our head shoulder massage exceeded your expectations. We are look forward to welcoming you again at Luwak Ubud Villas in the near future, and giving us the opportunity to spoil you again. Sincerely yours, I Made Daniel Romondord General Manager

8/10 Good

Vivien, Leura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villa a short drive from Ubud.
We enjoyed are stay very much, the breakfast could be improved but overall the villa was beautiful.A short drive from Ubud, the hotel provided an excellent car and driver service.
Response from I Made Daniel Romondord on Jun 18, 2016
Dear Vivien, Warmest greeting from Luwak Ubud Villas. Thank you very much for taking the time to review our property. We are so glad that you enjoyed your stay at our villas and Luwak Ubud Villas exceeded your expectations. We made an improvement recently on our breakfast to ensure the guest satisfaction. We are look forward to welcoming you again at Luwak Ubud Villas in the near future, and giving us the opportunity to spoil you again. Sincerely yours, I Made Daniel Romondord General Manager

8/10 Good

KB, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team here are so helpful and make everything easy. It's a little bit out of town but the team make it so easy to get around that it wasn't a problem.
Response from I Made Daniel Romondord on Jun 19, 2016
Dear KB, Warmest greeting from Luwak Ubud Villas. Thank you very much for taking the time to review our property. We are so glad that you enjoyed your stay at our villas and Luwak Ubud Villas exceeded your expectations. Our shuttle covering Ubud Palace, Monkey Forest and Campuhan Bridge from 10:00am - 20:00pm at any time to explore Ubud Center. We are look forward to welcoming you again at Luwak Ubud Villas in the near future, and giving us the opportunity to spoil you again. Sincerely yours, I Made Daniel Romondord General Manager

10/10 Excellent

Graeme, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at 3 locations during our 1st time in Ba
The staff at Luwak Ubud Villas went out of there way for us, they made you feel special. We only wish we had planned for more than 3 days in the area and at the Villas. The rooms were amazing and spotlessly clean.When we return to Bali we will not hesitate to visit Ubud and stay at the Luwak Villas.
Learning to make some local dishes from the Villas expert Chef
Response from I Made Daniel Romondord on May 19, 2016
Dear Graeme, Warmest greeting from Luwak Ubud Villas. Thank you very much for taking the time to review our property. We are so glad that you and your family enjoyed your stay at our villas. We are look forward to welcoming you again at Luwak Ubud Villas in the near future, and giving us the opportunity to spoil you again. Sincerely yours, I Made Daniel Romondord General Manager

10/10 Excellent

connor , bc canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer
This place is a great place for couples or families. The service was amazing and the staff are very friendly. The villas and very nice cool and comfortable. I would highly recommend this place to couples.
Response from I Made Daniel Romondord on Mar 10, 2016
Dear Valued Guest, Thank you for choosing Luwak Ubud Villas and for sharing your experiences. We look forward to your return, giving us the opportunity to spoil you the again. Sincerely yours I Made Daniel Romondord General Manager

10/10 Excellent

Ravi, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place to relax
We had a wonderful stay at Luwak ubud villas. The only suggestion is improving the breakfast options and the quality of the food. Rest it was an awesome stay and experience.
Response from I Made Daniel Romondord on May 14, 2016
Dear Valued Guest, Thank you for choosing Luwak Ubud Villas and your wonderful review. Thank you for the Food and Breakfast highlight, we definitively will improve the service in the future into the best stage, usually we will accommodate all the guest need during breakfast including Vegetarian menu, Soy milk, Non fat milk and even Gluten free bread available on special request without any charge. We look forward to your return, giving us the opportunity to spoil you the again. Sincerely yours I Made Daniel Romondord General Manager

10/10 Excellent

Polly, Ibiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful luxurious villa with very helpful staff.
The first villa we stayed in had an amazing outdoor bathtub set in a koi pond, which was just magical, but we had issues with wifi not being available, so the staff moved us to another one, which was just amazing. Huge high ceilinged living space, gorgeous furniture, and a beautiful bathroom with corner bath. Staff were very helpful arranging free shuttles all around Ubud for us, very kind and accommodating and The area that could be improved was the food, which was not as good as other places I stayed. It's ok, but could be even better. The spa was average too. All in all I loved it and would highly recommend for a stay in a huge villa that really has the wow factor. The bathrooms are just amazing and the villas have a wonderful spacious feel, and the staff were all lovely.
Response from I Made Daniel Romondord on May 19, 2016
Dear Polly, Warmest greeting from Luwak Ubud Villas. Thank you very much for taking the time to review our property. We are so glad that you enjoyed your stay at our villas. Do apologize on the wifi issue, we had the issue from the central operator so we are unable to solve the problem during your stay. We are look forward to welcoming you again at Luwak Ubud Villas in the near future, and giving us the opportunity to spoil you again. Sincerely yours, I Made Daniel Romondord General Manager

10/10 Excellent

Donna, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay in Ubud
Was brilliant! loved it!!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall.

10/10 Excellent

Peter, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Great deal; Service: Phenomenal; Cleanliness: Beautiful; So close to Ubud. Having a car take us down and back when we wished was amazing

10/10 Excellent

Katherine, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: State of the art, Home away from home; Value: Affordable; Service: Remarkable, Go the extra mile; Cleanliness: Immaculate; anythihng which needed fixing was fixed instantly. We arranged a final night for dinner for 12 people and it was fabulous

10/10 Excellent

Debra, Australia - WA - Fremantle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate; Really friendly staff

10/10 Excellent

Patricia, Australia - WA - Perth

Liked: Cleanliness, staff & service
Value: Special offer =affordable; Service: Go the extra mile; Cleanliness: Lovely; Excellent massage service on site and wonderful chef!

8/10 Good

bryan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not too bad, quiet
it's 1hr away from the city centre of ubud so it's really quiet but the downside is that you can't go out after dinner. good if you want the peace since unusual city centre is nothing to shout about anyway..

10/10 Excellent

Margaret Thomson, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Indulgence
We had a 3 bedroom villa (own pool, dining and kitchen) for 6 girls on a birthday getaway. Luwak was terrific, they planned a birthday party with balloons, flowers, and greetings like no other. The location was wonderfully peaceful and quiet, yet only a short walk to Ubud. The free shuttle was excellent, the staff could not be faulted and the food beautiful (have the breakfast in your villa). I am already planning to go back to Ubud and will stay at Luwak Villa's.

8/10 Good

Susan, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Distinctive; Value: luxury for fair price; Service: Good; Cleanliness: Lovely; At first we thought too far out of town, but it turned out to be a beautiful walk and they also offered to drop off and pick up for free. Worth it

10/10 Excellent

skaiste, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home, Outstanding; Value: Great deal; Service: Go the extra mile, Outstanding; Cleanliness: Spotless, Immaculate; Great driver service to get you int town and back when you need

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible Service
The hotel downgraded my room without lettiming me know. They did not tell me until I pointed out. I was very much dissapointed as I booked the room due to bathtub. Since I am living in a hard environment (of course no bathtub), I was very reluctant that I had to stay whole nights at downgraded room even though they offered me deal providing a dinner (which is not so nice). Besides, there was no one when I checked out. I waited for more than 30 minutes but nobody came so I decided to leave with leaving money for charge and memo.

10/10 Excellent

Bret, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing combination of clean/modern and Bali style
Immaculate villas way beyond expectations. I've traveled around the world and rarely experienced such a beautiful and romantic location. The staff were all extremely friendly, location was convenient (hotel would pick up and drop off on call), villas were gorgeous, breakfast was amazing. All 5 star reviews here. My only complaint is that I should have stayed longer!

8/10 Good

Tess, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Pricey; Too much space for just two people. No need for a kitchen.

8/10 Good

Kara, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa walking distance into Ubud!
Great location - walking distance into the town of Ubud is what drew me to this hotel. Beautiful rooms, attentive and friendly staff, and delicious breakfast is why I would return. The only reason I didn't rate it an overall 5 is because there was some construction of a villa and while that didn't bother me while I was there - it will be nice when it is all done.

8/10 Good

Sheena & Nicky, Perth - Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Ubud Town
The Villa was gorgeous, the staff were very friendly and helpful. Although they had 2 daily shuttles to Ubud they were also more than happy to drop you in at a anytime. The curry chicken is delicious. The view and surroundings were very green and peaceful. We would recommend Luwak Villas for your stay in Ubud.

10/10 Excellent

SW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I'd stayed longer
Beautiful set up of rooms Staff amazing and caring Still fresh and clean and new