Ratings based on 307 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good!

Posted Jan 5, 2017
Pros: Hotel is spacious and does not feel crowded. Lovely pool area. Nice breakfast included.
Cons: Not to fond of the bathroom layout . Rooms a little dated.
Location: Beach, shopping etc
Location is good, a little walk to the shops and restaurants.
3 out of 5
by A verified traveler from Australia

Reasonable hotel, close to a crappy beach,

Posted Dec 31, 2016
Cons: Management service and a refundable credit or a room credit until you check out
Location: Typical Kuta to many people and not enough personal space , the beach adjacent to the hotel is a rubbish dump
Reasonable hotel near a crappy beach, be careful when booking in as the hotel requires a NON REFUNDABLE credit to be deposited as you check in and if you do not use it all you loose it, the A/c in the rooms is controlled by the building so if you wont to run it during the day you cannot,
2 out of 5
by A verified traveler

Posted Dec 27, 2016
It was noisy during breakfast and day because of music. There was no proof-noise
5 out of 5
Recommended
for Everyone
by A verified traveler from gold coast, Australia

Beautiful hotel!

Posted Dec 22, 2016
Absolutely loved it. Close to everything. Staff arr very helpful. Rooms are clean. Food is awesome! Only slightly downfall would be the drinks and food is very pricey, similar to an aussie hotel. Plenty of other nearby places to eat at if this bothers you. We will be back definitely, feeling very relaxed and satisfied with our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from km

Posted Dec 11, 2016
Good clean close to beach close to shops very good servoce
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

A quiet retreat from the bustling beach.

Posted Dec 9, 2016
Pros: The friendly staff and the amazing view of the pool from our room balcony.
Cons: Up keeping of the room facilities. Some of the stores in the front of the hotel, which are part of the hotel administration are still not open.
Location: Near a number of amenities such as restaurants, mini-marts, activity agencies, bike rentals as well as money changers. Also near Beach Walk Mall.
Friendly staff who always go above and beyond to ensure that you are comfortable. Hightened security checks before entering the hotel gives you a peace of mind when you are relaxing by the wonderful pool. Daily evening performances by the pool and at the lobby, which includes a mixture of traditional dance, fire benders, acoustic bands and DJs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service and good location

Posted Dec 7, 2016
The hotel staff are very helpful and friendly, love their smiles and attitudes!
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Fantastic hotel and staff.

Posted Dec 2, 2016
Hotel is very clean and modern, food is great whether it is breakfast, room service or a meal form one of the resturaunts. Staff do their upmost best to keep you happy and satisfied with your stay. Have stayed here 3 times and will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

All Around comfort

Posted Nov 20, 2016
Pros: Loacation....right on Main Street, away for the hustle and bustle of the downtown but walking distance to whatever you wanted to do.
Cons: Breakfast a bit pricey....
Hotel is beautiful....they have thought of everything to make your stay pleasant. Rooms were clean and comfortable. We even had a rack in our room to dry our bathing suits after spending time in their wonderful pool or ocean right across the street. Breakfast was amazing but a little pricey compared to what you could get off site but it's a must least once during your stay because it is nothing short of fabulous. But the best part is the staff, very friendly and accommodating. Everyone greeted you with a warm friendly smile.
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

Great location. In town and across from the ocean.

Posted Nov 16, 2016
Location: Shopping and restaurants are around the corner.
The hotel location can't be beat.. across from the ocean. Close to shopping and restaurants. Lest not forget the nightlife if you desire. The hotel is hopping during the day but calms down to travelers who prefer a low key approach to activities. Those that desire the nightlife need not go far.