This property is absolutely stunning. The rooms, lobby, gardens, beach and staff are all incredible and it feels like you are in a little paradise of your own. The only reason why I gave this a 4 star rather than 5 is housekeeping. They cleaned up the rooms really well however often there was no restocking of toilet paper and towels. The first time we called as we thought it was just a fluke, one of those things and they delivered promptly. But it happened a few more times and I feel a 5 star property should not have to be reminded to restock toilet paper, toiletries and towels. That’s basic.
Apart from that, it was an excellent hotel. The breakfast buffet is excellent and we had dinner in a few of the restaurants which was generally good. The gardens are spectacular and I loved walking around them especially the one at the back where they grow fruits and vegetables. So cool. Unfortunately didn’t get to try the spa. Maybe next time. Property is within walking distance of Bali collection and there’s a free shuttle too if not bothered to walk.