Ratings based on 23 Verified Reviews

4.0 out of 5
73% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Quite with lush jungle views

Posted Feb 1, 2017
Loved nealy all of it. Just what i wanted peace and quite. Food very little vegetiarian food had to make the two options go a long way. Its a long way from anywhere book transport before you go.
Comment from Hotel Management
Feb 2, 2017 by sapta, Hotel Management
Thank you very much for your stay with us and put your good comment. It is very important to us for improve our services for next time
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Good.. good.. good.. good.. good.. good.. Good.. good.. good.. good.. good.. good..
Comment from Hotel Management
Mar 13, 2017 by Yudhi, Hotel Management
Thank You for staying with us
5 out of 5
by Neil

A hidden gem

Posted Jan 2, 2017 on Hotels
Very relaxing. Staff very helpful and attentive.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Thank you very much for your stay with us. Many thank you for your time just put your nice comment. It was very important to us for improving our services for the next. Hope you will come back in other occasion
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Tired Hotel in Beautiful Location

Posted Dec 8, 2016 on Wotif
Stayed for 2 nights. Beautiful area of Bali. Hotel could be amazing - Unfortunately in need of some maintenance. Included breakfast was lovely.
Comment from Hotel Management
Dec 13, 2016 by sapta, Hotel Management
Thank you for staying with us. But we are so sorry made uncomfortable on during your stay. We are looking forward for your next coming.... regards sapta
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Paradise in the mountains

Posted Nov 29, 2016
Escape from the tourist throngs and the constant harassment of the street sellers. This beautiful hotel is a diamond in the rough. Whilst it is a little far out of Ubud, approx. half an hour, this ensures that it is peaceful and we totally enjoyed experiencing the real rural Bali. Set on the side of a mountain amount rice fields. We really enjoyed the hotel pool and the jungle views. The staff went beyond the call to ensure we had everything. We enjoyed walking to the local villages and interacting with the locals and consuming the local food and drinks including home made rice wine at a road side stall. We would recommend this hotel as a get away, especially if you have access to transport, but it only costs 150,000 for a ride into Ubud.
Comment from Hotel Management
Dec 13, 2016 by sapta, Hotel Management
Thank you have stayed with us. we appreciate your value comment. That was very important for improving our service for the next. Look forward your next coming in other occasion. Best regards sapta
3 out of 5
by A verified traveler from Perth

Gorgeous setting in isolated spot

Posted Aug 5, 2016 on Lastminute
Pros: I loved the setting and the hotel, I didn't mind being isolated and the shuttle was really handy if you fancied a day trip. Plus our room had a bath.
Cons: The food! I don't understand why such a great place can't have a chef. Every day something about the food was frustrating. We almost left early.
Location: Gorgeous location, gorgeous views, rooms are clean and comfortable with big balconies. Not many activities close by unless you hire a driver/scooter.
We stayed here for 8 nights. The hotel is situated close to a river, it's picturesque, quiet and lovely. It has a nice pool, and the water was lovely. The staff are friendly and were lovely and accommodating. It's not flash but it's really value for money. There is a free shuttle bus to Ubud at 10am every morning and returns at 6pm, the drivers were great. It takes about 45 minutes to get to Ubud. If you miss the return shuttle it costs around $15-20 to taxi back. We ended up hiring scooters in Ubud for $5 a day and enjoyed the freedom of exploring the village roads. The hotel advertises jungle/river walks but for some reason this isn't possible at the moment and we found our own adventures. The only issue I had with the place was the food and food service which was really frustrating. The restaurant staff were often trainee girls, who were so lovely but didn't understand much English. Daily we had to chase up basics like toast and coffee, or milk, or not getting fruit. We felt terrible as they are so nice, but decent food should be a priority and it was hit and miss, mostly miss - particularly the Western foods like steak and chips which were overcooked and cold. The only meal that was consistent was Nasi Goreng which I really liked but couldn't have twice a day every day. I think that if they had a chef, the hotel would be full all the time as it's really lovely. There isn't anything close by so if you like your food - maybe stay somewhere else.
Comment from Hotel Management
Sep 19, 2016 by sapta, Hotel Management
Thank your for choosing Puri Saron Madangan for your holiday in Bali. We are sorry made you were unhappy with the food because of no chef standby at our restaurant. We are going to improve our facilities and services to be better. love from all staff
5 out of 5
Recommended
for Couples
by A verified traveler from Los Angeles, CA

Wonderful surprise on our trip to Bali

Posted Jul 27, 2016
Cons: Wifi could have been a little more consistent. But we're finding that almost all internet on Bali has inconsistencies.
Location: This resort is in a remote secluded location right on the edge of the rain forest. The nearest city is Ubud, and they have a daily shuttle going there
We're on a 3 week visit to Bali and have been staying all round the island. This resort is in a remote secluded location right on the edge of the rain forest. We were really impressed by the whole presentation, rooms, views, pools, staff and service. I'm only sorry we couldn't have stayed here more nights during our trip. The nearest city is Ubud, and they have a daily shuttle going there if you want to visit a busy Balinese city.
Comment from Hotel Management
Sep 19, 2016 by sapta, Hotel Management
Thank you for choosing Puri Saron Madangan for your holiday in Bali. We are really happy that you were happy with our services. And we will keep our best services to all of our valueable guest. We waiting for your coming in other occasion love from all staff
3 out of 5
by A verified traveler from Australia

In the middle of nowhere.

Posted Jul 12, 2016
Beautiful hotel but it is about 40 minutes drive from Ubud. Hours of the free shuttle to ubud is very limited. Otherwise you can pay their driver 150000 rupia to take you in. Situated in a tiny village there is no opportunity to find a restaurant to eat at or a place to get a massage. You are restricted to the hotel restaurant and massage. Breakfast was terrible took on average 30 to 45 minutes to get toast if you could call it that. Perfect place to relax if all you want to do is relax by a pool and not really go anywhere. Menu is very limited and the English skills of most of the staff is quite poor. Best thing about the hotel was the room and the driver.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Peaceful getaway with my girl

Posted Apr 22, 2016
Pros: Peace room view meals cost
Cons: more regular shuttle service
Location: too remote for activities without having to pay for transport
We had a wonderful time & were very happy with this hotel, only wish it was closer to town. Breakfast in our room were best Nasi Goreng ever & dinners the same. Days were spent out of hotel but always greeted on return & dinner sorted by manager.
Comment from Hotel Management
Sep 24, 2016 by sapta, Hotel Management
Thank for your choosing Puri Saron Madangan for your stay in Bali Your value comment will motivate us to improve our services next future Best regards from all staff
5 out of 5
by Lehyla from Wellington

Beautiful Puri Saron

Posted Feb 28, 2016 on Hotels
This place is gorgeous! We loved it here. It's a little bit out of the way, but we had our own car, so we got around pretty easily. The buildings are amazing and beautiful. The room is large, spacious and very well-kept. We had our own balcony plus a breakfast nook. I loved swimming in the pools in the mornings. The Indonesian breakfasts were quite good, but the Western breakfasts were a little sparse. We didn't try any other food though. You cannot beat this place for the price, though. Absolutely would stay again.
Comment from Hotel Management
Sep 24, 2016 by General Manager, Hotel Management
Thank you very much that you were happy during stay with us. Your great value comment will be motivated us to improve our services in the future. We are waiting for your next holiday. Love from all staff