Second stay, disappointing
Posted Aug 9, 2016
This was our second stay at Sense Hotel Seminyak. The first time (2 years ago) we were extremely pleased. This time, not so much. Great location right next to Mexicola, near Seminyak Square, Sea Circus, Sisterfields and Grocer & Grind. Staff are friendly however the cleanliness of the room was disappointing. The bed was two king singles put together however there was a joint down the middle of the two where they hadn't put a cover to make the joint unnoticeable.
They also don't use one king bed blanket but two single blankets so you are basically sleeping on a single bed. One side of the beds had new clean sheets and the other side had old, greyish sheets of which there was a small blood stain!
The grout/tiles in the shower weren't very clean either. It seems that they have not focused much on maintenance. And the bed situation should definitely be taken care of as if you are travelling with your partner you don't really want to be sleeping in the joint of two single beds...
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Warmest wishes from Sense Hotel Seminyak!
We would like to sincerely apologize for the inconveniences you have experienced during your stay and in regards to your room bed condition, we have extended to our Executive Housekeepers for immediate follow up and refurbishment.
We do hope that despite your disappointment on this occasion you will allow us to welcome you back in the near future.