Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews of Sun Island Boutique Villas & Spa Seminyak

4 out of 5
Sun Island Boutique Villas & Spa Seminyak
Jl Raya Seminyak 188, Seminyak, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 179 reviews" "
Rating 8 - Good. 46 out of 179 reviews" "
Rating 6 - Okay. 7 out of 179 reviews" "
Rating 4 - Poor. 4 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Natalie

Disliked: Cleanliness, amenities
Upon arrival the Villa did not have my booking and the staff were amazing at finding a solution. The villa was a good size and clean pool and linen was lovely. I have stayed in Villas a lot in Bali and have never had to ask for crockery and cutlery, no glasses, no plates, no knives or forks....2 coffee cups with saucer and teaspoon only. I had to ask for glasses and a bottle opener, the one glass I was given was promptly talen away the next day and no other items were supplied. A water dispenser is supplied, but no glasses to drink out of. I feel the staff are doing there best with the resources thay have. The most shocking thing was the urine stain marks on the stone tiles, the staff advised me the stone is hard to clean but I have never seen this in any Bali villa. The one restaurant meal I had was reheated pizza and what tasted like days old pork belly with packet sauce and packet mash.... I was going to book this Villa for my daughter but definitely will not now. The location, security, and villa size are the few good things about Sun Island Boutique Villas. I will definitely be going back to Villa Bugis or Jas Green Villas instead.
Stayed 5 nights in Feb 2024

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities
The staff are all so lovely - it’s quiet - the gardens are amazing - the main pool is lovely my whole family loved it - cocktails by the pool. The villas are in need of a bit of care - but considering COVID just happened we were just so happy to be back in Bali
Stayed 9 nights in May 2023
Response from ISM on Jun 26, 2023
Dear Mr. Johnny,Warmest greetings from Sun Island Bali.Thank you for sharing a review of your stay at The Sun Island Boutique Villas & Spa Seminyak. We are pleased to learn that you enjoyed your stay with us, especially the service from the staff and facilities. A very big thank you and appreciate of your constructive comment for the villa. Rest assured your feedback would be taken as an encouragement to keep maintaining our standard of service in any given situation.We are sincerely hope that you could recommend the Sun Island Boutique Villas & Spa Seminyak to your friends and families, In the end, we are looking forward to welcoming you back to your 2nd home the Sun Island Boutique Villas & Spa Seminyak, not too distant future. Best regards,The Management

10/10 Excellent

Rohan

Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2023
Response from Ism on Mar 17, 2023
Dear Mr/Ms. Rohan,Warmest greetings from Sun Island Bali.Thank you for sharing a review of your stay at The Sun Island Boutique Villas & Spa Seminyak. We are pleased to learn that you enjoyed your stay with us.We are sincerely hope that you could recommend the Sun Island Boutique Villas & Spa Seminyak to your friends and families, In the end, we are looking forward to welcoming you back to your 2nd home the Sun Island Boutique Villas & Spa Seminyak, not too distant future. Best regards,The Management

8/10 Good

Lauren, Mount Riverview

Traveled with partner
Liked: Amenities, property conditions & facilities
We stayed at the sun island for a one night stay due to a cancelled flight. Check in and communication was smooth The Villa was lovely, and well kept with all the needed amentites. Whilst the bed did look clean from the outside perspective when we took off the doona we noticed many stains which made us both uncomfortable for the night. Breakfast was tasty and a good range of options. Bring your bug spray though as a lot of mosquitos around the area. Great location within the main area of Seminyak close by to restaurants and the Bintang supermarket
Stayed 1 night in Feb 2023
Response from ISM on Feb 6, 2023
Dear Ms. Lauren,Warmest greetings from Sun Island Bali.Thank you for sharing a review of your stay at The Sun Island Boutique Villas & Spa Seminyak. We are pleased to learn that you enjoyed your stay with us, especially the services from staffs and location, except mosquito's and stain in bed. Rest assured your feedback would be taken as an encouragement and the corrective action will be done to keep maintaining our standard of service in any given situation.We are sincerely hope that you could recommend the Sun Island Boutique Villas & Spa Seminyak to your friends and families for the accommodation on their holiday in Bali.In the end, we are looking forward to welcoming you back to your 2nd home the Sun Island Boutique Villas & Spa Seminyak, not too distant future.Best regards,The Management

10/10 Excellent

Kaye, Melbourne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic Locaton excellent and Villa was absolutely magnificent
Stayed 7 nights in Nov 2022

6/10 Okay

Daniel, Bradbury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Happy with the property ,and the staff were amazing ,but there are a couple of things that would stop me recommending 1st the wifi is terrible,the wifi will drop out every hour is so meaning you have to resign in all the time which is terribly frustrating. The next couple of things are out of their control but have a great effect on the quality of the stay There is a rooster near by that like to start his daily Routine around 4.30 , I suggest you bring ear plugs if you want to stay asleep past that time, by day 3, I was wearing my noise cancellation headphones to bed to try and sleep in. There is also no reception from any of the carriers, you basically have to leave the villa and sit in the parking lot if you need reception for any reason whatsoever ever , which is a complete pain ,especially when you get eaten alive by bugs in the car park. Overall a ok stay,would be amazing if a couple of pain points were somehow rectified

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located near to all amenities. The staff are very friendly and nothing is too much trouble for them when making special requests. The villa is spacious, the bed comfortable and it was fabulous to have our own private pool. The resort pool is lovely. The restaurant served a limited menu but what was offered was tasty. It is a shame the day spa is not yet operating however there are many fabulous spas within walking distance of the resort. Highly recommended for couples and solo travellers. I will definitely stay here again.
Stayed 7 nights in Sep 2022

4/10 Poor

raj

Business traveler
HAD TO LEAVE AFTER JUST ONE NIGHT OUT OF 5 BECAUSE OF COVID AND THEY WOULD NOT OFFER ANY REFUND FOR UNUSED NIGHTS
Stayed 5 nights in Jul 2022

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness
Good value but didn’t quite live up to the expectation.
Stayed 7 nights in Jul 2022

8/10 Good

Ng Hui

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The villa is spacious. The private pool is good for dipping but if you wanna swim , head out to the main swimming pool. The entrance to the compound is located at the main road of Seminyak - which is convenient - while the villas are located deep within the compound that they are reasonably tranquil and serene. My main gripe about the villa is its poor Internet connection which was a big issue for me as I was here for business. At its worst, my Zoom calls would get disconnected every 15mins. The hotel staff tried their best to move me to a unit closest to the Internet router (Villa #21). But even that was not nearly good enough. On an important meeting day, I had to work out of co working space with stable Internet connection. If you're in Bali for business/ workcation, this isn't a villa for you. But if you're here for a vacation, it's good.
Stayed 8 nights in Jul 2022

8/10 Good

Abdul Ghani Mansur Bin, Sydney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Stephanie

Traveled with partner
Liked: Amenities, property conditions & facilities
I loved the hospitality and was pleasantly surprised with the rooms. Definitely value for money.
Stayed 2 nights in May 2022

10/10 Excellent

P G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort stay
Lovely resort close to the hustle and bustle so you always have something to do. Great service with friendly staff. Nothing was too much trouble. We will definitely be back!
Breakfast
Private pool
Gorgeous gardens
Main pool
Stayed 10 nights in Dec 2019
Response from Public Relations Team on Dec 30, 2019
Dear P G, Warmest Greetings from Seminyak! Thank you for staying with Sun Island Boutique Villas & Spa Seminyak and sharing your honest review with us. We are glad learning that our villa could live up to your expectation, along with the central location, and the service from our friendly staff. Thank you so much for highly appreciating our staff for their dedication to assist all of our guest and make their stay fun and memorable. We are looking forward to welcoming you back, when you have a plan to visit Bali again in the future. Best regards,

10/10 Excellent

JTK, Cleveland OH

Traveled with family
Liked: Cleanliness, amenities
The grounds are kept in beautiful condition feeling very natural, a bit of an oasis right off the busy street with tons to do.
Stayed 4 nights in Dec 2019
Response from Public Relations Team on Dec 23, 2019
Dear JTK, Warmest Greetings from Seminyak! Thank you for staying with Sun Island Boutique Villas & Spa Seminyak and sharing your honest review with us. We are so happy to know that you are so satisfied with our property, especially with the greeneries around the villas. Please know that your feedback means a lot for us, and motivate us to always give the best and only the best. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 Excellent

Eilidh, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Sun Island Seminyak! The photos don’t do the property justice! We stayed in a 1 bedroom pool villa which was the perfect size and we even had room in our garden for morning workouts before breakfast. The staff are extremely tentative and more than happy to help with any questions, they gave us great restaurant recommendations for the area. The villas are good distance from the busy road so you don’t hear anything (not even a taxi horn!) and it’s only a 10 min walk to double six beach. We will definitely be back on our next visit to Bali!
Stayed 9 nights in Oct 2019
Response from Public Relations Team on Oct 17, 2019
Dear Eilidh, Warmest Greetings from Seminyak! Thank you for staying with Sun Island Boutique Villas & Spa Seminyak and sharing your honest review with us. We are very happy to received this feedback from you, and knowing that your stay with us went perfectly comfortable and memorable. Here, we have noted that you loves the villa, and the central location. Thank you for highly appreciating our staff for their willingness to assist our guest and provide the best and only the best in any given situation and time. We are very excited knowing that you will come back and stay with us again. Looking forward to read the good news from you! Best regards,

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!!!!!!!
We stayed at the Sun Island Villa for our anniversary! To our surprise, they had made up the room really nice and gave us a cake. The staff was extremely friendly and we really enjoyed chatting with them. If you stay here you must do the spa! We LOVED it. The facial and massages were fantastic!!!! It was really nice to just walk out of our room and go right to the spa instead of having to travel a bit for one. Our room was very clean and nice! I would suggest staying here for sure! It was close to everything. There's a restraunt called Grain that is right by it that is worth going to !
Stayed 3 nights in Oct 2019
Response from Public Relations Team on Oct 17, 2019
Dear Brittany, Warmest Greetings from Seminyak! Thank you for staying with Sun Island Boutique Villas & Spa Seminyak and sharing your honest review with us. We are very happy to know that your stay in our villa could live up to your expectation with the standard of cleanliness, villa room, and the treatment from Island Spa. Thank you so much for highly appreciating our staff for their dedication and willingness to assist all of our guest as family. We are really looking forward to celebrate your next anniversary or Bali's getaway with us! Best regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Great
Stayed 4 nights in Sep 2019
Response from Public Relations Team on Oct 8, 2019
Dear Adam, Warmest Greetings from Seminyak! Thank you for staying with Sun Island Boutique Villas & Spa Seminyak and sharing your honest review with us. We are glad learning that your stay with us went pleasantly and comfortably. Please know that your feedback means a lot for us, and we are looking forward to welcoming you back for another getaway with us soon! Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great privacy in a central location. Awesome staff.
Stayed 5 nights in Aug 2019
Response from Paskalis - Public Relations on Aug 19, 2019
Dear Valued Guest, Warmest greetings from Sun Island Boutique Villas & Spa Seminyak. Thank you for writing a review of your recent stay at our resort. We are delighted learning that you enjoyed the privacy and the location of our villas. Furthermore, we are pleased knowing that you highly appreciated our staff for their service. Kindly be assured that your kind feedback would be passed on to our team as an encouragement to keep maintaining our standard of service at the top levels. In the end, we are sincerely looking forward to welcoming you back when you return to Bali in the future. Best regards, Paskalis Damar (Public Relations)

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lovely staff and great breakfast. We ordered room service and food at the restaurant and it was divine.
Stayed 5 nights in Aug 2019
Response from Public Relations Team on Sep 6, 2019
Dear beloved guest, Warmest Greetings from Seminyak, Thank you for staying with Sun Island Boutique Villas & Spa Seminyak and sharing your experience with us. We are glad learning that you love your stay with us, especially our breakfast and food and beverages service by Sun Cafe. Most importantly, thank you for highly appreciating our staff for their dedication service. With this review, we are looking forward to welcoming you back to our warmest hospitality, hopefully soon! Best regards,

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019
Response from Public Relations Team on Aug 14, 2019
Dear Rohan, Warmest Greetings from Seminyak! Thank you for choosing Sun Island Boutique Villas & Spa Seminyak and sharing your honest review with us. We are glad to received a perfect score for our villa and service. With this feedback, we are really looking forward to welcoming you back to our warmest hospitality, soon! Best regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Will stay again
Fantastic Villa, Very quite, very friendly and helpful staff, great good, highly recommend. Really good location!!
Stayed 11 nights in Jun 2019
Response from Paskalis Damar - Public Relations on Jun 29, 2019
Dear Paul, Warmest greetings from Sun Island Boutique Villas & Spa Seminyak. Thank you for sharing a lovely review about your recent stay at our villas. We are delighted knowing that our villa along with the location and the tranquil atmosphere could live up your expectation. Additionally, we are glad learning that our colleagues had won your heart with their hospitality and friendliness. Once again, thank you for recommending us other travelers. Please be assured that your kind words would be taken as a source of motivation to keep maintaining our standard of service at high level. In the end, we are earnestly looking forward to welcoming you back when you return to Bali in the future. Best regards, Paskalis Damar (Public Relations)

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is the 4th time we have stayed at Sun Island Villas. It's a great location, the villas are just serene and it's very quiet and restful. As always, the staff are so lovely and welcoming, very attentive and you see lots of smiling faces. It's always sad to leave, but we are comforted by the fact that we much look forward to going back to Sun Island soon. We have been to Bali 20 times and this would be one of the best places we have stayed at (and we have experienced some good ones along the way).
Stayed 7 nights in Jun 2019
Response from Paskalis Damar - Public Relations on Jun 29, 2019
Dear Valued Guest, Warmest greetings from Sun Island Boutique Villas & Spa Seminyak. Thank you for trusting us to be your preferred accommodation during your Bali getaway. We are glad knowing that our location, our serenity and our atmosphere could always live up your expectation. Moreover, we are pleased learning that you highly appreciated our colleagues for their hospitality and kind service. Kindly be assured that your kindest words would be taken as an encouragement for our team to keep delivering only the best service to our valued guests. Having said all these, we are wholeheartedly looking forward to welcoming you back during your next Bali getaway, hopefully, in not too distant future. Best regards, Paskalis Damar (Public Relations)

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. In the centre of town.
Stayed 6 nights in Jun 2019
Response from Public Relations Team on Jun 19, 2019
Dear James, Warmest Greetings from Seminyak, Thank you for staying with Sun Island Boutique Villas and Spa, Seminyak and sharing your review with us. We are very happy to know that your stay with us went pleasantly, and our central location as the pinnacle of your stay. On the other hand, thank you so much for highly appreciating our staff for their dedication service. Looking forward to welcoming you back,soon! Best regards,

10/10 Excellent

Rosie, Auckland, nz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous, luxurious retreat in the heart of Seminyak. Such a delight to escape the heat, noise and hustle and bustle within just a few steps. The private plunge pool, excellent air-conditioning, included breakfast and complimentary daily high tea were the icing on the top of a modern, clean, comfortable spacious villa.
Stayed 7 nights in Apr 2019
Response from Public Relations on May 20, 2019
Dear Rosie, Warmest greetings from Sun Island Boutique Villas & Spa Seminyak. Thank you for taking time to write a kind review about your recent stay with us. We are delighted learning that you had a pleasant experience with us as you highlighted our location, our villas along with the amenities and facilities, as well as our food & beverage service. Rest assured your kind words would be taken as an encouragement for our team to keep delivering the best service in making every stay as comfortable and memorable as possible. Having said all these, we are looking forward to welcoming you back to our warmest hospitality when you return to Bali. Best regards, Paskalis Damar (Assistant Public Relations Manager)

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Magnificent from start to finish. Thank you to all staff members . They were very friendly and attentive. Great clean spacious rooms.
Stayed 3 nights in Apr 2019
Response from Public Relations on May 20, 2019
Dear Tanja, Warmest greetings from Sun Island Boutique Villas & Spa Seminyak. Thank you for sharing a positive review about your recent stay with us in April. We are glad knowing that you enjoyed the stay from the start to finish. Furthermore, we are also pleased learning that you highly appreciated our staff for their hospitality and devotion. Kindly be assured that your kind words would be taken as a reminder for our team to keep delivering only the best service. In the end, we are sincerely looking forward to welcoming you back to our warmest hospitality. Best regards, Paskalis Damar (Assistant Public Relations Manager)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff. Good location and private pool was an added bonus
Stayed 5 nights in Dec 2018

10/10 Excellent

Kel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing one bedder rooms and highly recommended with great staff and service. Food is good but not a lot so u might wanna eat out instead. Good enough to fill for brekkie !
Stayed 2 nights in Nov 2018

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa, private pool... Great Location only 5 minute walk to bintang supermarket & only a $5 taxi ride into Kuta.. .. Everything about this villa is perfect, for couples or families! Stayed here twice & will always stay here when we come to Bali
Stayed 9 nights in Oct 2018

10/10 Excellent

Jimmy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice villas. Close to everything. Wonderful staff.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveler

Disappointed
Had good impression of the villa prior to our stay however, it was quite a let down. The floor tiles in the room especially the vanity and toilet area should be non slip material. Toilet seat was fitted with a wash let but the device was ill fitting and was a little too small for the toilet bowl . Breakfast selection was limited. The saving grace was the local area.
Stayed 2 nights in Jul 2018

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury boutique escape
Situated on the busy main running between Kuta and Seminyak, Sun Island villas offer a secluded oasis of calm. Friendly and efficient. Spacious villas including a private pool. Table service at breakfast rather than the usual buffet. Afternoon tea was an unexpected bonus with its quirky three course amuse bouche style snack.
Stayed 5 nights in Aug 2018

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Bali
Stayed 6 nights in Jul 2018

10/10 Excellent

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant secluded hotel
A really good find - set back from the beach but still well located, very quiet despite being central, excellent individual villas and impeccable staff. We were also upgraded at check-in, so a very positive experience!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villas in the heart of everything.
Great villas suited more to couples with friendly and wonderful staff. Great location in the heart of legian street with food and shopping at your doorstep. Excellent stay.
Stayed 5 nights in Jun 2018

10/10 Excellent

Jim, Wagga Wagga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Friendly staff. quiet location.
Stayed for 5 nights. The hotel was central to everything and had everything I could ask for.
Stayed 5 nights in Apr 2018

10/10 Excellent

Christine, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hotel with Private Pools
We stayed in a two bedroom villa. It was beautiful and spacious with a living area, table and kitchenette. Outside was a small plunge pool with two lounge chairs, another small seating area and upstairs outside were additional loungers. We enjoyed our stay. It was peaceful and private. Food was some of the best we had in the area and I would recommend including the breakfast with your booking as it's all you can eat and pretty yummy. Staff was always kind and helpful. Reception was able to assist in booking drivers for the day. The spa at the hotel was nice and with the discounted prices, very affordable. Sun Island Boutique Hotel and Spa is located closer to Legian and Double Six Street than the center of Seminyak, however all locations in Seminyak are a quick drive or a 15 minute walk away. Lots of shopping--especially for handmade leather items--nearby. Some restaurants around too, however I think the better ones are more near Seminyak.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly, lovely staff and awesome villas
Stayed 5 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The room (3A) though spacious is dated. The water in the shower would not clear off fast enough. They were almost overflowing out of the bathroom. The same bottles of shower gel and shampoo are used which makes me wonder if the refills are indeed what is mentioned in the ingredients. If you like the "old charm" design, this is the place for you. The staffs do try their best to smile and make an effort but I do doubt if some of them are genuine.
Stayed 3 nights in Nov 2017

10/10 Excellent

Kaye, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we have ever stayed in
The staff were wonderful and made us feel like we were home, the villas wete excellent and were sad to leave.
Stayed 12 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and Relaxing
We were looking to find something small, quite and to get away from the family thing and something more for just couples. With only 24 Villas, the Sun Island Boutique Villas seemed to deliver. While there were a coupe of families staying there, they seemed to stick to their villa and did not see them at the main pool/bar area. For most of the time we used the main pool/bar area we were the only ones there. It must of been because each villa come with its own plunge pool. Very central to Seminyak and an easy walk to the beach. Close to a lot of good restaurants, cafes and a reputable money exchange just down the street. Staff very friendly, good on site services including room service, restaurant and day spa which I used. A good place to unwind from the busy streets of Bali and is very sheltered.
Stayed 6 nights in Aug 2017

10/10 Excellent

Tania, N

Liked: Staff & service, property conditions & facilities, room comfort
An excellent family hide away close to all ameniti
It was our first stay in Bali and they made us feel at home would highly recommend. The Hotel has a lovely breakfast and a beautiful pool.
Stayed 8 nights in Jun 2017

10/10 Excellent

jenn, wellington

Liked: Staff & service, property conditions & facilities, room comfort
Lovely staff, safe, welcoming
Amazing stay. Perfect for my teenager daughter and me. Plunge pool Devine, villa well set out and everything we needed. Staff so friendly and accommodating

10/10 Excellent

Sevakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Linda, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Villa
We arrived to an unassuming entrance with a small reception. The staff speak good english and quickly checked us in. We stayed in a Deluxe Villa, which was spacious, excellent aircon, awesome bed and very quiet. The villa looked exactly like the pictures. Extremely happy with our decision. Its in a great location, about 50m from Bintang Supermarket. Taxis are easy to get and know the address. Budi and Edie took great care of us at breakfast which was really good. The Buffet is small, however they make up for it with the cooked breakfast which was delicious, best pancakes and french toast in Bali!

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice villas in reasonable spot
Rooms were nice and staff very nice but that was was it stopped. Breakfast menu - limited, Dinner menu same. Only a few other couples in the restaurant for breakfast, nobody there for lunch or dinner. We did eat there once for dinner but the food was not what we ordered and when we questioned why the spaghetti marinara looked and tasted like spaghetti bolognese the waiter explained it away as the seafood was all mashed-up in the bolognese sauce. The place was empty and there was no atmosphere. A lot of the villas were being renovated at the time so that might explain the lack of atmosphere or why it was so empty. For the price we paid it was probably fair. We also found the villas were constantly being entered by the staff at all times of day and early evening, without notice. Once the villas have been cleaned there should be no reason for staff to go back in there. We put a do not disturb sign on the door one early evening as we had to be up at 2.30 to do the volcano, we got a call from reception at about 8pm asking if we wanted the room sprayed for mosquitos - Do not disturb should mean don't call either. Automatic alarm call from reception didn't work either

10/10 Excellent

Cristi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villa close to everything
It was a very pleasant stay in sun island. The staff went above and beyond to make sure that me and my girlfriend are enjoying the stay and have a memorable experience there. Thanks

8/10 Good

vicky, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
We enjoy the holiday,the weather was not that good

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
The villa was wonderful and everyone who helped us were so friendly. They really made our stay a positive experience

10/10 Excellent

Jennine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
I love the fact that you can choose to be social and enjoy the shared areas (pool, restaurant, day spa etc) or opt for a more intimate holiday and stay in your villa. The staff are amazing; attentive, caring and always respectful. The resort is currently being renovated, this will ensure the resort will continue to impress for years to come.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with amazing staff
The hotel was in a great location and the rooms were nice. The staff were absolutely amazing, friendly, helpful, cheerful and could not do enough for you.