Outdoor pool, sun loungers

Reviews of The Bali Dream Villa Resort Echo Beach Canggu

3.5 out of 5
The Bali Dream Villa Resort Echo Beach Canggu
Jalan Pura Dalem Lingsir, Pererenan, Echo Beach, Canggu, Bali

Reviews

8.4

Very Good

Rating 10 - Excellent. 109 out of 233 reviews" "
Rating 8 - Good. 79 out of 233 reviews" "
Rating 6 - Okay. 30 out of 233 reviews" "
Rating 4 - Poor. 11 out of 233 reviews" "
Rating 2 - Terrible. 4 out of 233 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Great
Stayed 1 night in Feb 2024
Response from Bagus on Feb 26, 2024
Dear David,Warmest Greeting from The Bali Dream Villa Resort Echo Beach Canggu. We're delighted to hear you had an "awesome" stay at our villa! Your recommendation means a lot to us. We truly appreciate you taking the time to share your positive experience. We hope to welcome you back for another memorable stay in the future.Sincerely.Bagus JanardanaExecutive Ecommerce

10/10 Excellent

spencer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an awesome Villa, I highly recommend.
Stayed 3 nights in Jan 2024
Response from Bagus on Feb 26, 2024
Dear Spancer ,Greeting from The Bali Dream Villa Resort Echo Beach Canggu.Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that you enjoyed your stay at our villa and highly recommend it to others. We strive to provide our guests with an exceptional experience, and your feedback lets us know we're succeeding. We hope to host you again soon!Sincerely Bagus JanardanaExecutive E-commerce

10/10 Excellent

Sophie

Stayed 7 nights in Dec 2023

8/10 Good

Urmila

Liked: Cleanliness, staff & service, property conditions & facilities
Friendely staff
Stayed 4 nights in Nov 2023
Response from Bagus Janardana on Dec 4, 2023
Dear Mr/s. Urmila.Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu.Glad to see the review is 4 star, thank you so much & we are looking forward to welcoming you back again here!Thank you & Regards

8/10 Good

Thomas

Stayed 3 nights in Jun 2023
Response from Bagus Janardana on Jul 4, 2023
Dear Mr Thomas,Warmest Greeting from The Bali Dream Villa Resort Echo Beach Canggu.Thank you so much for gift us review score 8/10, we are appreciate it.We are looking forward to welcoming you back again here!SincerelyBagus JanardanaExecutive E-commerce

10/10 Excellent

Emmet

Stayed 1 night in Apr 2023
Response from Bagus Janardana on Apr 25, 2023
Dear Mr.s Emmet.Warmest Greeting from The Bali Dream Villa Resort Echo Beach Canggu.Thank you for spend your valued time to write a review on Expedia We are so happy to know that overall you are happy and satisfied with our product and services. We will gladly share it with all of our team. It will certainly motivate them to keep up the good work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard Bagus Janardana - E commerce executive

6/10 Okay

Steven

Stayed 7 nights in Jan 2023

6/10 Okay

Alex

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a passable experience. The rooms need a bit of soung up and the bed linens could be better
Stayed 3 nights in Sep 2022

8/10 Good

cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good, there's a few bits like internet quality and the daily cleaning that could of been improved on but honestly we had a lovely time and couldn't complain too much.
Stayed 28 nights in Jun 2022

6/10 Okay

Lee

Liked: Staff & service
Decent stay
Lovely, but pool was under construction. This should have been mentioned in advance, as I’d have booked someplace else. The location was great and staff were really nice, though.
Stayed 3 nights in May 2022
Response from The Bali Dream Management on Jul 5, 2022
Dear Mr/Mrs Lee. Warmest Greeting from The Bali Dream Villa Resort Canggu. Thank you for your review, first of all we are apologies regarding the construction of our Main Pool. but overall we glad that's you are happy during stay with us. Hopefully we can welcoming you back again here someday! Thank you & Best Regards Management.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect for us! Close to Echo Beach and wonderful staff.
Stayed 7 nights in Feb 2020
Response from The Management on Mar 21, 2020
Dear Valued Guest Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu . Thank you for spend your valued time to write a review on Expedia We are so happy to know that overall you are happy and satisfied with our product and services. We will gladly share it with all of our team. It will certainly motivate them to keep up the good work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard The Bali Dreams Management

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2019
Response from The Management on Dec 9, 2019
Dear Valued Guest Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu . Thank you for spend your valued time to write a review on Expedia We are so happy to know that overall you are happy and satisfied with our product and services. We will gladly share it with all of our team. It will certainly motivate them to keep up the good work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard The Bali Dreams Management

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place with a tropical forest feel. Good average-sized swimming pool and we were given an upgrade as a mother/daughter combo and they couldn’t supply twin beds (requested) so they put in a softish older bed next to the lovely King Bed with a sheet but no duvet. Drawback was only being able to check in after 3 when check out is at 12 and we were only staying one night. The hotel deserves more than 10 out of 10 for the breakfast - literally the best breakfast we had in Bali and I would suggest the best breakfast in Bali at an average-priced hotel: Eggs and pancakes cooked to order, lots of meat to choose from along with noodles, rice, potatoes etc.
Stayed 1 night in Oct 2019
Response from The Management on Nov 4, 2019
Dear Mr/s. Carli Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu . Thank you for spend your valued time to write a review on Expedia We are so happy to know that overall you are happy and satisfied with our product and services. We will gladly share it with all of our team. It will certainly motivate them to keep up the good work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard The Bali Dreams Management

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Hotel Management on Oct 15, 2019
Dear Valued Guest, Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu, Thank you for spending your time to write a review on Expedia. We are very happy to heard your positive feedback. And we have noted that your stay was pleasant and very memorable ones. We will share this feedback to all of our team to motivated them keep their good work. Once again , thank you very much for choosing our Villa as accommodation to stay during in Bali. We are looking forward to welcoming you back again to stay with us on your next holiday. Thank you & Best Regards, The Bali Dream Villa Management

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from The Management on Aug 25, 2019
Dear Valued Guest, Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu, Thank you for spending your time to write a review on Expedia. We are very happy to heard your positive feedback. And we have noted that your stay was pleasant and very memorable ones. We will share this feedback to all of our team to motivated them keep their good work. Once again , thank you very much for choosing our Villa as accommodation to stay during in Bali. We are looking forward to welcoming you back again to stay with us on your next holiday. Thank you & Best Regards, The Bali Dream Villa Management

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful oasis
This is the only place I stayed in Canggu where I got a decent nights sleep! It’s a bit further out from the centre, but it’s quiet at night which is amazing. Excellent service and breakfast. Taxis can take you into town for 50k or hire a scooter.
Stayed 2 nights in Jul 2019
Response from The Management on Aug 5, 2019
Mr/s. Carol Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu . Thank you for spend your valued time to write a review on Expedia We are so happy to know that overall you are happy and satisfied with our product and services. We will gladly share it with all of our team. It will certainly motivate them to keep up the good work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard The Bali Dreams Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! The pool is amazing and they have scooters to rent that are very affordable. The staff is super nice and they are great at helping you find where you want to go if you don’t have a driver. The breakfast is amazing as well! There wasn’t anything I didn’t like about it.
Stayed 13 nights in Jul 2019
Response from The Management on Jul 27, 2019
Dear Valued Guest Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu . Thank you for spend your valued time to write a review on Expedia We are so happy to know that overall you are happy and satisfied with our product and services. We will gladly share it with all of our team. It will certainly motivate them to keep up the good work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard The Bali Dreams Management

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. We received an upgrade upon arriving. The property is very beautiful and clean. It is a good location - quiet, but close enough to the action. We were able to borrow bicycles for free to cycle around. We really loved this place and were sad to leave.
Stayed 7 nights in Jul 2019
Response from The Management on Jul 13, 2019
Dear Valued Guest Warmest greeting from The Bali Dream Villa .. Beyond Your Dreams.. Thank you for taking time from your schedule to write a such a good review on Expedia. We have noted that you have very pleasant stay with us . We will share this review to all of our staff to motivate them to keep up their job . Once again , Thank you so much for choosing our Villa as accommodation to stay in Bali . We are looking forward to welcoming you back again at nearest future. Thank you & Best Regards, Management The Bali Dream Villa

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and very nice. Resort is little bit of the road, however this guarantees you peace and quite time. The hotel is very well equipped and villas are exceptional. Local money exchanger scammed me but the staff helped me to get my money back.
Stayed 7 nights in Jun 2019
Response from The Bali Dream Management on Jun 27, 2019
Dear Valued Guest, Warmest Greeting From The Bali Dream Villa and Resort Echo Beach Canggu.. Beyond Your Dreams.. Thank you so much for taking the time to write a review of our villa. We glad to read you have enjoyed and meet your experience stay with us. We will share it to all of our staff and motivated them to keep the great work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa and Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa in nearest future ! Thank You & Truly Smile The Bali Dream Villa Management

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went when is was off session so the hotel was only 50% full which was great for us . The staff were very accommodating- beach shuttle was never an issue the walk back was a lovely 15 minutes . Breakfast was amazing - and then later we ate at local places ( many to choose from if you didn’t eat at the hotel .
Stayed 12 nights in Mar 2019
Response from Rezi on Apr 1, 2019
Dear Valued Guest, Warmest greetings from The Bali Dream Villa and Resort Echo Beach Canggu. Thank you so much for taking the time to write a review of our villas on Expedia. we thank you very much for your review, you had meet great experience during stay with us. Once again thank you so much for choose us for spend time your holiday in Bali island. We are looking forward to welcoming you back again here. The Bali Dreams Management

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place and time there we rather forget.
A few mornings no water. A few times no electricity. Breakfast was not nice. Far from shops and beach. A terrible experience.
Stayed 8 nights in Nov 2018
Response from Rezi Anggita on Dec 10, 2018
Dear Valued Guest Warmest Greetings from The Bali Dream Villa and Resort Echo Beach Canggu.... Beyond Your Dreams... Thank you so much for taking the time to write a review of our villas We are apologize for this issue, will make sure to fix and improve about this. Thank you so much for choosing us for spend your holiday in bali island Hope you will back again to here soon Kindly Regards The Bali Dreams Villa Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but very isolated
The hotel is lovely and the breakfast is delicious. But the hotel is completely isolated, no restaurants no shops no beach. The free shuttle only operates once a day to Canggu and the taxis can be very corrupt and try and rip you off, be careful and never pay more than 50k. Bluebird taxi does not operate in canggu anymore and the drivers don’t have a meter so you are really at their mercy, negotiate a price at the beginning and don’t be surprised if they are rather unfriendly. The staff of the hotel were very friendly and the room was clean and had a nice balcony. The food at breakfast has a great selection but the food for lunch and dinner is not very healthy but a good option if you don’t want to take a 30min Taxi into Town. If only the location and food would be healthier then this would truly be our dream resort.
Stayed 7 nights in Nov 2018
Response from Rezi Anggita on Nov 19, 2018
Dear Valued Guest, Warmest greetings from The Bali Dream Villa and Resort Echo Beach Canggu... Beyond Your Dreams... Thank you so much for taking the time to write a review of our villas on Expedia. We do apologize for the issue, we will fix it and don't let this happened again in the future. We hope you enjoy while stay with us, we will improve our service and accommodation for make our guest feel more comfortable while staying in our Villa or Rooms. Once Again , thank you for the review and suggestion. Hope will see you come back to here when you come to BALI again :). "Kindest Regard The Bali Dreams Management"

10/10 Excellent

Michelle, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing hotel loved it. It’s outsude the city center which I like by the river. They have everything you need here but will get you scooters, bikes etc if you need. Or plan a tour for you if any kind
Stayed 3 nights in Oct 2018
Response from Rezi on Oct 31, 2018
Dear Mr/s Michelle Warmest greetings from The Bali Dream Villa And Resort Echo Beach Canggu... Beyond your Dreams... Thank you so much for taking the time to write a review of our villas on Expedia. We are trully happy to read all of your review, thank you to all of our team which made you dream holiday come true. we are looking forward to welcoming you back again here. Thank you & Truly smile The Bali Dreams Management

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for a romantic break.
We upgraded to a beautiful villa with private pool on inspection of the standard room we had booked, which looked a little small and slightly depressing. It was well worth the extra money. The villa was perfect and the private pool a real treat even though the communal facilities were good. Staff were lovely and helpful. Only downside is the location is a bit isolated and the food a bit below expectations. Taxis are cheap but the beach is not really walkable.
Stayed 5 nights in May 2018
Response from Martini on Jun 4, 2018
Dear Mr. Michael, Warmest Greetings from The Bali Dream Villa Resort Echo Beach Canggu... Thank you very much for your recent stay at our villa and very happy to know that your stay have been enjoyable Thank you very much for taking time to share your experience at our lovely villa. Its very important for us to improve our service and facilities. We do hope could welcoming you back on your next occasion with better service Please keep in touch Kind regards, Martini Corporate Sales Manager

8/10 Good

jools

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel tucked away from it all. Staff are wonderful and are more than happy to help. Rooms are clean and beds comfortable. Only minor detail shower is a little inconsistent with water flow.
Stayed 3 nights in May 2018
Response from The Management on May 30, 2018
Dear Mr/s. Jools Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We glad to read you have enjoyed and meet your experience stay with us. We will share it to all of our staff and motivated them to keep the great work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa in nearest future ! Kindest Regard The Bali Dreams Management

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Totally inadequate in today’s modern world. Bali has not kept pace with infrastructure when you arrive you are herded like sheep the reading is so bad and th best thing was when you left at the airport the departure was the best and most professional operation.
Stayed 4 nights in May 2018
Response from The Management on May 18, 2018
Dear Valued Guest Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We hope you have enjoyed and meet your experience stay with us.We will share it to all of our staff and motivated them to keep the great work. However we have noted that you concern with the airport infrastructur. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa in nearest future ! Kindest Regard The Bali Dreams Management

2/10 Terrible

Michael, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor value for money
Booked and prepaid for 5 nights, stayed 3 hours. Old, run down, dirty and very poor location. For the price paid we expected much much much better.
Stayed 5 nights in Apr 2018
Response from The Management on Apr 30, 2018
Dear Mr Michael Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review. Very sadly we heard that you didn't find your pleasure stay. We have noted that you have concern with location, and property maintenance. We would like to inform you that our location is in the secluded area , so that is why we provide free shuttle service to Canggu & Echo Beach Area and Free using bicycle . Regarding your feedback about property maintenance , we regularly doing some maintenance at our villa. Thank you for your feedback and advice, it's means so much for our improvement at future. On behalf of the management, We would like to say apologies for all issue during your stay here. And we do hope there is any chance for us to accommodating you again with more excellent service in the future. Kindest Regard Martini - Corporate Sales Manager

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel with good facilities
The hotel staff are very friendly and helpful. Rooms are a reasonable size and good value at the price point. Pool, spa and bar are in good condition and nice to use - an excellent manicure was had. The only disappointing bit would be the breakfast, good freshly made omelette though. Coffee is dreadful. Above all else, the gardens are fabulous.
Stayed 1 night in Jan 2018
Response from The Management on Feb 10, 2018
Dear Mr/s Steven Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We glad to read your have enjoyed and meet your experience stay with us. We will share it to all of our staff and motivated them to keep the great work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Echo Beach Canggu and we certainly look forward to welcoming you back to our Villa in nearest future ! Kindest Regard The Bali Dreams Management

6/10 Okay

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, not a great value for the area
Overall, our stay at The Bali dream villa was all right, but not fantastic. The facility was clean and the staff were friendly as can be, but the location of the resort just was not what we were looking for. In addition to this, the walls were super thin, and we could hear our neighbors talking all night (though they did not even seem to be talking very loud). Our unit lost electricity twice, one time for almost a full day. The restaurant was decent, but one of the most overpriced on the island, and we have been here for almost a month. While I wouldn’t say it was bad, I do believe a much better value could be found somewhere else.
Stayed 4 nights in Oct 2017
Dear Mr Kavesh Warmest Greeting from The Bali Dream Villa…One Dream…One Goal…One Family Thank you for spent your valued time to write a review for your recent stay at The Bali Dream Villa Resort Echo Beach Canggu . We are gladly to heard you talk very high about the level of service by our team member, we will shared this to all of our staff and it will kindly motivated them to keep their good work. However regarding of our location , we are on secluded area so we could arranged taxi or scooter for you to make easier to get anything and also we provided free bicycle in the villa and free shuttle service to canggu & echo beach based on schedule. And we apologize that you had problem with the electricity . We will addressed that issue to our department concern. And about the overpriced in our restaurant menu, we will reviewed with our team. Thank you for your suggestion and advice , it's means so much for us. Again, we thank you for your stay with us and we look forward to another chance to accommodating you with more excellent service at The Bali Dream Villa Resort Canggu in the nearest future. Kindest Regards Martini | Corporate Sales Manager

6/10 Okay

Jessie

Liked: Cleanliness, staff & service
Overall Not Bad But Would Not Recommend
The hotel was ok. There was a strange smell coming from the hallway and a very bad smell coming from the shower in my room. The area was quiet and tranquil so that was a plus. I think that it overall it was priced too high for what it was. I wouldn't stay there again.
Stayed 3 nights in Jun 2017
Dear Ms. Jessie Warmest Greeting from The Bali Dream Villa…One Dream…One Goal…One Family Thank you for spend your valued time to write a review for your recent stay at The Bali Dream Villa Resort Echo Beach Canggu . We are very sad to hear that you have had a bad experience while staying with us. You have some issues with a strange smell from the hallway and the bad smell coming from the shower in your room . We take your concern very seriously and we already take some action to follow up this issue . Thank you for your advice and feedback . It means so much for us. Again , We thank you very much for your staying with us and we are looking forward for another opportunity to welcoming you back at The Bali Dream Villa Resort Canggu in the nearest future. Kindest Regards Martini | Corporate Sales Manager

8/10 Good

Colleen, NSW Mid North Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & away from hustle & bustle
We arrived very late at night (after the Baliku driver got us lost) & was greeted warmly by Wayan C, nothing was ever too much problem with any of the staff members. You usually asked once & whatever you asked for soon appeared. Lovely pool & meals area.
Response from the on May 25, 2017
Dear Mr/s. Colleen Warmest Greeting from The Bali Dream Villa…One Dream…One Goal…One Family Thank you for spend your valued time to write a review . We are gladly to hear you enjoyed your stay in our villa especially for the pool . However , we have noted that our location is quite and lil bit far away from the shopping area (hustle & bustle) . Our location is in secluded area , but you can still can explore our area by motorbike , or taxi , however we also provide free shuttle service to echo beach and canggu area based on schedule time. For the breakfast temperature , we always keep it warm . But , we will always remind to our staff in charge on breakfast to check all the preparation. Your feedback means so much for us. On behalf of team and management , we would like to thank you for choosing our Villa Resort as accommodation to stay .We are looking forward to welcoming you back to our villa in the future. Kindest Regards, Martini - Corporate Sales Manager

6/10 Okay

Charmaine, Australia

Nice hotel
Nice comfortable room however had to keep asking for toilet paper, tissues, soap, etc wasn't automatically replaced. Room service menu variety was excellent but the breakfast buffet was very ordinary with the same food every day. Overall fair.
Response from The Management on May 25, 2017
Dear Mr/s. Charmaine Warmest Greeting from The Bali Dream Villa…One Dream…One Goal…One Family Thank you for spend your valued time to write a review . We take your concern at our room regarding you had to keep asking for toilet paper , tissues , soap which all of them wasn't automatically replaced. Also for the breakfast we were changed for everyday specially for Main Course/Hot Dishes. But another items are still same. We will shared this feedback to our department concern to take appropriate action. Your feedback means so much for us. On behalf of team and management , we would like to thank you for choosing our Villa Resort as accommodation to stay .We are looking forward to welcoming you back to our villa in the future. Kindest Regards, Martini - Corporate Sales Manager

8/10 Good

Kerry

Disliked: Cleanliness
Peaceful but remote
The villa itself was ok and the pool was lovely 20 min walk to Echo Beach or 70,000 rupiah Quite Remote area so if your looking for peace and quiet this is ideal Breakfast is very average ok if you're a vegetarian food is cold , no teabags Crockery and glasses in the room were not replaced daily we washed them ourselves !!!! Room service food was ok
Dear Mr/s. Kerry Warmest Greeting from The Bali Dream Villa…One Dream…One Goal…One Family Thank you for spent your valued time for write a review on expedia. We are glad that you had a wonderful and amazing experience which left you with such wonderful impression of our Villa & Resort. Our location is in secluded area which very good for relax due we are very tranquil. However , we have noted also that the glasses in the room was not replaced and the breakfast was very average . We will inform to our department concern to improved our services. Thank you for your kind advice . On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa & Resort Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard Martini - Corporate Sales Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Customer Service and Beautiful Hotel
The Bali Dream Villa Resort in Canggu was an amazing experience. The hotel was beautiful and the staff from reception, housekeeping and restaurant were all amazing!! The hotel is close to the beach however best way to get to places is with a scooter. The staff helped us in renting one. I would definitely stay there again.
Response from The Management on Apr 3, 2017
Dear Valued Guest Warmest Greeting from The Bali Dream Villa Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We are pleased to hear that you talk very highly about the level of service performed by our team member. We will shared this to all of our staff and motivated them to keep the great work. On behalf of team and management , we would like to say thank you very much for choosing our Villa Resort as accommodation to stay and we are looking forward to welcoming you back in nearest future. Kindest Regards Martini | Corporate Sales Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Pool Villa but Staff Training Lets it Down
Staff have not been trained well - General Manager needs to work on attention to details and train the staff to be focused on customer service better.
Dear Valued Guest, Warmest greetings from The Bali Dream Villa & Resort Canggu Thank you for spend your valued time to write a review . We are glad to know that you very happy with our pool & villa . And we have noted that we need to work on attention details & trained our staff to be more focus on customer service. Thank you very much for your advice and suggestion . Your feedback is means so much for us. On behalf of management and team , we would like to thank you very much for choosing our villa resort as accommodation to stay . We are looking forward to welcoming you back in nearest future. Kindest Regard Martini- Corporate Sales Manager

4/10 Poor

Sallie, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Big difference between hotel rooms and villas!
There are very big differences between the superior room, deluxe rooms and villas. Superior rooms are like a youth hostel with your own bathroom, or a very cheap airport hotel. They are very, very small, have no balcony, face the hot sun from midday onwards and very noisy. Paper thin walls. You can hear everyone walking in the corridor, the lift, people in next room etc. The view is of some kind of metal construction. I also had ants in my bed! I would NOT recommend staying in these. The deluxe rooms are bigger, have a balcony, lovely views and quieter. But are still very dirty, grey and torn linen, cheap furniture like the stuff you get in the reject shop. No water pressure. I swapped to one after the 1st night, and it was much better, but I definitely wouldn't stay here again. I had a look at the villas, and they looked amazing. Own pool, outdoor/indoor kitchen etc. Pros of Resort: - Comfortable bed - Free bicycles were really fun to ride around in, best memories of riding through rice paddies at sunrise and sunset - Pool was clean - Free breakfast is basic, but ok Cons: - Long way from cafes, centre etc. 1hr walk, 25mins bicycle ride. Echo Beach is about 15 mins walk. I love walking, happy to walk 1 hr ,but keep in mind it's Bali and sweltering hot to move between hours 9-5 - Free shuttles to town barely run, if the driver is taking people to airport then it's not available, price of catching taxis to town and back adds up Tip - Stay on Batu Bolong Rd!!
Response from The Management on Mar 10, 2017
Dear Valued Guest, Warmest greetings from The Bali Dream Villa & Resort Canggu Thank you for spend your valued time to write a review . We are very sad to hearing you feel uncomfortable stay with us. We have noted some point like the location lil bit far away from the main road, very thin wall , noisy , and no balcony provide in your room due we received your booking for superior room . We just provide balcony in Deluxe room type. Thank you so much for your stay and we do hope there is a chance for us to accommodating you with more excellent service in future. Kindest Regard Martini- Corporate Sales Manager

8/10 Good

Kylie, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel
Booked 1 night and received an upgrade to the villa with a private pool. All lovely. Stayed on 2 extra nights in a deluxe room, it was a lot cheaper to book this online than thru the reception desk. A scooter is handy from this location as it is quite far from the beach.
Response from The Management on Feb 25, 2017
Dear Mr/s. Kylie Warmest Greeting from The Bali Dream Villa Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We are very delighted notice that you had very pleasant stay and you talk very highly about our level service by our member team. But be sure , we will training our staff for language and services . We will shared this feedback to all our staff and motivated them to keep the great work. On behalf of Management & staff we would like to say thank you very much for choosing our villa resort as accommodation to stay . We are looking forward to welcoming you back to our villa in the future. Kindest Regard Martini- Corporate Sales Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquil resort
very friendly staff, clean, nice & varied breakfast options. the location of the hotel is very undeveloped, it's a cute traditional village, very little is within walking distance & everything is shut by 10pm which is perfect for a relaxing & quiet break but if you're looking for nightlife & 24hr minimarts this isn't the best hotel for you
Response from General Manager on Feb 1, 2017
Dear Valued Guest Warmest Greeting from The Bali Dream Villa Resort Echo Beach Canggu Thank you for spend your valued time to write a review. We are happy to know that you enjoyed our services during your stay with us. We do hope your holiday was full of satisfaction. And yes , our place is good for relaxing & quite break due our location lil bit far from the hustle and bustle. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Canggu and we certainly look forward to welcoming you back to our Villa in future. Kindest Regard Martini- Corporate Sales Manager

6/10 Okay

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, and bed very comfortable
very quiet location - a bit out of the way if you are looking for shopping
Response from General Manager on Jan 12, 2017
Dear Mr/s. Henry Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We delighted notice that you overall had a pleasant and comfortable stay with us. Your feedback means so much to our staff. we so glad that you really enjoyed your stay with us well. Our location is in the secluded area , but still able to looking around by using our free shuttle bus service to Echo Beach or Canggu area, or using our free push bike . We thank you for your staying with us and we are looking forward for another opportunity to welcoming you back at The Bali Dream Villa Resort Canggu in the nearest future. Kindest Regards Martini | Corporate Sales Manager

8/10 Good

Lin, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Staff very helpful. Was A long way out for us but good if you just want a relaxing holiday. Free Shuttle to Echo Beach and Canggu Club. We used it to go to Canggu Club then got taxi to Kuta/Legian. Taxi drivers had problems finding it most of the time but we took note of different landmarks so we knew which way to go.
Response from The Management on Dec 15, 2016
Dear Mr/s. Lin Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review on Expedia. We delight noticed that you overall had a pleasant and comfortable stay with us. Your feedback means so much to our staff. we so glad that you really enjoyed your stay with us well. We thank you for your staying with us and we are looking forward for another opportunity to welcoming you back at The Bali Dream Villa Resort Canggu in the nearest future. Kindest Regards Martini | Corporate Sales Manager

6/10 Okay

Verified traveler

Liked: Cleanliness
Too far from beach.
The hotel is lovely although it is too hard to get to Canguu beach and shopping district (about a 45 minute walk). The hotel offers only 3 shuttles per day. Echo Beach is a 15 minute walk. The rooms are nice but the shower is dreadful. Only boiling hot or freezing cold. Don't bother about the spa service, massages expensive compared to local rates. Nice for a short stay to relax by the pool but hard work to get anywhere.
Response from The Management on Dec 6, 2016
Dear Valued Guest Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We are glad to know that you felt enjoyed with our atmosphere here. But we have note some issued during stay with us like, our location and shower temperature. Our area is in secluded area , but still easy to find some shopping center & restaurant with using our free shuttle service , hotel bicycle or walking. And for the shower temperature we have been shared this matter with our engineering team to fixed it. For the shuttle & pick up service we have provided for 3 times a day. You can use this based on our schedule time. On behalf of our Management and team , we would like to thank you for choosing our Villa/Resort to stay. And we certainly look forward to welcoming you back again to stay with Us. Kindest Regard Martini | Corporate Sales Manager

8/10 Good

Anna, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th time to Bali, 1st time to Canggu
Location: Walking distance to Echo Beach although more of a surfers beach (black sand and quite dirty otherwise). I found more happening in terms of restaurants/bars in the area surrounding Finns Beach Club (1 hour walk) or Old Mans Restaurant (20min walk) so most of the time we would walk there or get a taxi back to the hotel as hotel location is not lit up walking back so felt safer catching local transport Staff: Extremely helpful and would accommodate whatever our request was Hotel Food: Only had breakfast in the hotel and was buffet style. Nothing fancy but sufficient - fruit, cereal, pastries, bread and a few hot items (bacon, sausages, asian noodles/vegetables) but they had a guy who would make you a omelette or eggs whichever way you preferred which was good. Accommodation: We stayed in a Pool villa which was nice - beds not all that comfortable but very spacious. A lot of shade over our villa so couldn't lay there to tan so used the main pool if we wanted to get some sun
Response from The Management on Dec 15, 2016
Dear Ms. Anna Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review on Expedia. We are pleased to hear that you talk highly about the level of service performed by our team member. We are glad that you had a wonderful and amazing experience which left you with such wonderful impression of our Villa. We will share this to the all department team, hope it will certainly motivate them to keep up the good work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa & Resort Canggu and We are excited look forward to welcoming you sometime in the future again. Kindest Regard Martini | Corporate Sales Manager

8/10 Good

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and lovely
Great relaxing hotel in very peaceful setting. Remote location and not close to shopping and restaurants but hotel has free shuttle bus. Lovely walk to beach. Rooms are lovely but shower water pressure was a problem. Helpful staff and would definitely recommend for the price
Response from General Manager on Nov 4, 2016
Dear Valued Guest, Warmest greetings from The Bali Dream Villa Resort Canggu Thank you very much for taking your valued time to share your review. We glad to read you have enjoyed and meet your experience stay with us. We will share it to all of our staff and motivated them to keep the great work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Resort Canggu and we certainly look forward to welcoming you back to our Villa in future. Kindest Regard The Bali Dreams Management

6/10 Okay

Jill

Liked: Cleanliness, room comfort
out of town resort - not echo beach
we looked for a resort and that is what we got. but we wanted to be closer to the beach and town, and the website eluded to that. we were not happy about how far out of town we were. we had to ride bikes to get to the closest beach, and take a 10 minute shuttle to get to town. you could really improve on how many times the shuttle brings people to and from the resort.
Response from General Manager on Nov 5, 2016
Dear Valued Guest, Warmest greetings from The Bali Dream Villa Canggu Thank you for spent you valued time to write a review on your recent stay in The Bali Dream Resort Echo Beach Canggu. We delighted noticed that you have problem with the location, but in fact our location only 5 minutes by drive to the beach and by walking more less only 10 - 15 minutes. And we have provide free shuttle service to Echo Beach and Canggu area ( town ) based on schedule time . For the our shuttle service 3 times drop and 2 times pick up . But we really appreciate for your feedback because your feedback means so much to our staff. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa Canggu and we certainly look forward to welcoming you back to our Villa in future. Kindest Regards Martini | Corporate Sales Manager

6/10 Okay

Charlotte, essex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sadly we were let down by the staff on our trip and because of this we would not return. Our trip to Bali was short & had one day available for the Gilli Islands. We had booked 2 days in advance & told everything was confirmed. We checked a few times as wanted to make sure everything was okay, we were assured it was. On the day we turned up to reception at 05:00am as requested to find no car was there, we waited 45 minutes with no information. After asking the man on reception, he had no idea whether the car had been booked and had no record of the trip at all. When we asked what to do we were told we couldn't book another car, as one was already on the way - even though he had just told us that there was no record of the booking. We went back and forth, with phone calls from the staff member who had apparently booked us in who had the nerve to tell us there would be a cancellation fee if we left the lobby. For a car that never turned up!! After waiting 2 hours we gave up, as by then had missed the ferry. In the end it turns out the car had gone to the wrong hotel, so it wasn't technically the staffs fault but the way it was dealt with was not acceptable as we were giving no information and not even allowed to book our own taxi. To make it worse we asked again and again to speak to a supervisor or manager to discuss the incident. We were told he would be called and sent for, but this never happened.
Response from General Manager on Dec 29, 2016
Dear Valued Guest Warmest Greeting from The Bali Dream Villa & Resort Echo Beach Canggu Thank you for spent your valued time to write a review. We are so sad hearing you not happy during stay with us. And We take your feedback very seriously about our misunderstanding staff. We have shared this review from you to all our staff incharge on your period stay. On behalf of the team & Management we would like to send our sincere apology about this matter. And we would like to thank you very much for choosing Us for your stay . We do hope there is a chance for us to accommodating you with more excellent service in the future. Kindest Regards, Martini | Corporate Sales Manager

10/10 Excellent

John, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LAID BACK IN CANGGU
Great place to be lazy - especially if you do not surf.Very friendly staff. Pool villas are spacious and very private.
Response from General Manager on Nov 5, 2016
Dear Mr/s. John Warmest Greeting from The Bali Dream Villa Resort Canggu Thank you for spent your time to write a review on your recent stay at The Bali Dream Villa Resort Canggu. We delight noticed that you overall had a pleasant and comfortable stay with us. Your feedback means so much to our staff. we so glad that you really enjoyed your stay with us well. We thank you for your staying with us and we are looking forward for another opportunity to welcoming you back at The Bali Dream Villa Resort Canggu in the nearest future. Kindest Regards Martini | Corporate Sales Manager

8/10 Good

Natassia , B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Echo Beach
Great rooms, clean and well equipped. Friendly and helpful staff. A stone's throw from the beach. Food isn't fanstastic, i recommend going out to local warungs and restaurants instead
Response from The Management on Nov 5, 2016
Dear Mr/s. Natassia Warmest Greeting from The Bali Dream Villa Resort Canggu. Thank you for spent your time to write a review on your recent stay at The Bali Dream Villa Resort Canggu. We delight noticed that you overall had a pleasant and comfortable stay with us. Your feedback means so much to our staff. we so glad that you really enjoyed your stay with us well. We thank you for your staying with us and we are looking forward for another opportunity to welcoming you back at The Bali Dream Villa Resort Canggu in the nearest future. Kindest Regards Martini | Corporate Sales Manager

10/10 Excellent

Simon, queenstown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing!
lovely stay here, location a small distance from the sea but ideally you want to taxi or scooter. great staff, food, pool, comfort.
Response from General Manager on Nov 7, 2016
Dear Valued Guest Warmest Greeting from The Bali Dream Villa Resort Canggu Thank you very much for spent your valued time to write review on your recent stay in The Bali Dream Villa Resort Canggu We are happy to read your review that you felt happy during you stay with Us. Your feedback is important for our staff. We so glad that you really enjoyed your stay with us well. We are looking forward for another opportunity to welcoming you back at The Bali Dream Villa Resort Canggu in the nearest future. Kindest Regards, Martini | Corporate Sales Manager

10/10 Excellent

George, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Villa
The Villa was reasonably priced and very comfortable.
Response from The Management on Nov 7, 2016
Dear Mr/s. George Warmest greetings from The Bali Dream Villa & Resort Canggu. Thank you so much for taking the time to write a review of our villas . We glad to read your have enjoyed and meet your experience stay with us. We will share it to all of our staff and motivated them to keep the great work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa & Resort Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard The Bali Dreams Management

8/10 Good

kenneth

Liked: Cleanliness, staff & service, room comfort
Very private villa
Very pleasant. Secluded villas and considerably less ppl compared to a lot of places in Bali.
Response from The Management on Nov 7, 2016
Dear Mr/s. Kenneth Warmest greetings from The Bali Dream Villa & Resort Canggu. Thank you so much for taking the time to write a review of our villas . We glad to read your have enjoyed and meet your experience stay with us. We will share it to all of our staff and motivated them to keep the great work. On the behalf of the team, we would like to thank you for choosing The Bali Dream Villa & Resort Canggu and we certainly look forward to welcoming you back to our Villa! Kindest Regard Martini | Corporate Sales Manager