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The Crystal Luxury Bay Resort Nusa Dua

4.0 star property
Upscale spa hotel near Puja Mandala

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Crystal Luxury Bay Resort Nusa Dua

Photo gallery for The Crystal Luxury Bay Resort Nusa Dua

Exterior detail
Deluxe King Balcony Bay View | In-room safe, desk, blackout drapes, soundproofing
Daily buffet breakfast (IDR 200000 per person)
Lobby
Suite Family Loft with Sofa And Jacuzzi | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Overview of The Crystal Luxury Bay Resort Nusa Dua

Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is $72
$87 total
includes taxes & fees
Apr 26 - Apr 27

Explore the area

Map
Jalan By Pass I Gusti Ngurah Rai No 88, Nusa Dua, Bali, 80363
  • Popular LocationBali Nusa Dua Convention Centre2 min drive
  • Popular LocationBali Collection Shopping Centre3 min drive
  • Popular LocationNusa Dua Beach9 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)12 min drive
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Room options

View all photos for Deluxe King Balcony Pool View

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Balcony Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jacuzzi With Sofa Bed

Suite Jacuzzi With Sofa Bed | Private spa tub

Suite Jacuzzi With Sofa Bed

Highlights

Balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Balcony Bay View

Deluxe King Balcony Bay View | In-room safe, desk, blackout drapes, soundproofing

Deluxe King Balcony Bay View

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 356 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Crystal with Sofa Bed

Suite Crystal with Sofa Bed | In-room safe, desk, blackout drapes, soundproofing

Suite Crystal with Sofa Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 818 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse 2 Bedroom

Penthouse 2 Bedroom | Private kitchen | Electric kettle

Penthouse 2 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
  • 1194 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Double Beds

Deluxe Two Double Beds | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Two Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 356 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Family Loft with Sofa And Jacuzzi

Suite Family Loft with Sofa And Jacuzzi | Living area | LCD TV

Suite Family Loft with Sofa And Jacuzzi

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cribs/infant beds
Refrigerator
  • 1195 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Nusa Dua

The Crystal Luxury Bay Resort Nusa Dua is located in By Pass Ngurah Rai, a neighborhood in Nusa Dua. Bali National Golf Club and Benoa Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nusa Dua Beach and Garuda Wisnu Kencana Cultural Park. Puja Mandala and Bali Nusa Dua Convention Centre are two other places to visit that come recommended.
Visit our Nusa Dua travel guideOpens in a new window

What's nearby

  • Tanjung Benoa - 5 min walk
  • Bali Nusa Dua Convention Centre - 2 min drive
  • Bali Collection Shopping Centre - 3 min drive
  • Bali National Golf Club - 3 min drive
  • Nusa Dua Beach - 9 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 13 min drive

Restaurants

  • 老大 Laota Restaurant - 20 min walk
  • Koki Restaurant - 2 min drive
  • Yakiniku Sama-Sama Restaurant - 14 min walk
  • Puja Mandala Food Centre - 2 min drive
  • Nusa Dua Pizza - 1 min drive

About this property

The Crystal Luxury Bay Resort Nusa Dua

Upscale family-friendly hotel near Bali Nusa Dua Convention Centre
Located close to Puja Mandala and Bali International Convention Center, The Crystal Luxury Bay Resort Nusa Dua provides an airport shuttle, 2 poolside bars, and a terrace. Indulge in a massage at Le Crystal, the onsite spa. The on-site local and international cuisine restaurant, Mangroves, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Supervised childcare (surcharge), concierge services, and smoke-free premises
Room features
All 214 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
More amenities include:
  • Free toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mangroves

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
11 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 350000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Crystal Luxury Bay Resort Nusa Dua
Crystal Luxury Bay Resort
Crystal Luxury Bay Nusa Dua
Crystal Luxury Bay
The Crystal Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel
The Crystal Luxury Bay Resort Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua

Frequently asked questions

Does The Crystal Luxury Bay Resort Nusa Dua have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Crystal Luxury Bay Resort Nusa Dua?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at The Crystal Luxury Bay Resort Nusa Dua on Apr 26, 2024 start from $72.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Crystal Luxury Bay Resort Nusa Dua pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Crystal Luxury Bay Resort Nusa Dua?

Self parking is free at this property.

What time is check-in at The Crystal Luxury Bay Resort Nusa Dua?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Crystal Luxury Bay Resort Nusa Dua?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Crystal Luxury Bay Resort Nusa Dua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is The Crystal Luxury Bay Resort Nusa Dua located?

This family-friendly Nusa Dua hotel is located in By Pass Ngurah Rai, within 3 mi (5 km) of Puja Mandala, Bali Nusa Dua Convention Centre, and Bali International Convention Center. Nusa Dua Beach and Bali Collection Shopping Centre are also within 3 mi (5 km).

The Crystal Luxury Bay Resort Nusa Dua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 52 reviews" "
Rating 8 - Good. 16 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 11 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay.
Stayed 3 nights in Jan 2024

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Stayed 6 nights in Aug 2023

8/10 Good

Karin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pretty decent 2 nights stay.
Stayed 2 nights in Jul 2023

4/10 Poor

Dansuren

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Galina

Stayed 1 night in Apr 2023

8/10 Good

Maxine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Stayed 6 nights in Sep 2022

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Stayed 6 nights in Aug 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best five star hotel I ever stayed.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities
I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined.
Stayed 7 nights in Dec 2019