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Reviews of The Jas Villas

4 out of 5
The Jas Villas
JL. Laksamana, Gang Bugis, Oberoi, Seminyak, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 184 reviews" "
Rating 8 - Good. 74 out of 184 reviews" "
Rating 6 - Okay. 45 out of 184 reviews" "
Rating 4 - Poor. 20 out of 184 reviews" "
Rating 2 - Terrible. 7 out of 184 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Traveled with partner
It was very dated and could of been cleaner. Very old furniture and bedding not that clean.
Stayed 8 nights in Mar 2024

8/10 Good

Ryan Blake

Liked: Cleanliness
Overall a good experience, friendly and helpful staff. Rooms were pretty clean, a little older than the pictures. A little TLC and it could be nicer!
Stayed 8 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Tracey

Traveled with partner
Disliked: Amenities, property conditions & facilities
The first villa we checked into had no running water. We upgraded to a larger villa at a cost. Nice villa but poorly maintained. Loose fixings, faulty locks. Staff not very friendly or attentive.
Stayed 5 nights in Nov 2023

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities
Excellent stay at Jas Villas
Stayed 6 nights in Sep 2023

2/10 Terrible

Steve

Disliked: Cleanliness, room comfort
Not what you think you’re paying for.
The property is very shabby. It looked like there had been no basic maintenance and upkeep in a decade. The phots online are not reflective of the true condition of the property. We booked for 6 nights but only stayed 1 and then relocated.
Stayed 6 nights in Aug 2023

8/10 Good

Susan, Norlane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Spot Yes it could do with a cosmetic update but that’s all it is Cosmetic The Jas Villas is clean, Pool is fantastic, waterfall by the pool adds a nice ambiance although we did get them to turn it off as it was a little the water falling was a little noisy for us. Wonderful staff that will go the extra mile nothing is too much trouble. We spent 10 days at the Jas Villas would definitely go back.
Stayed 10 nights in Apr 2023

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice especially given I got it at a discount price but a bit dated for full price, esp bathroom and pool area, sheets were washed but had dirty marks on them.
Stayed 7 nights in Jul 2022

6/10 Okay

Jean

Disliked: Amenities, property conditions & facilities
Property is in a good location walking distance to shops some villas need to be renovated
Stayed 14 nights in Jul 2022

8/10 Good

yen shan

Traveled with group
Stayed 3 nights in Aug 2022

10/10 Excellent

Jason, Manila

Liked: Cleanliness, amenities
Its hidden out of the way , clean pool and room is well set out . Will be going back for sure . Jason Buswell room A18
Stayed 3 nights in Feb 2020

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great villas
The room and pool was a fantastic size, bigger then it looks on the web page, location is great, very private. Our room did leak after an all night down pour in a few places but we were leaving the next morning so it didn't affect us. Breakfast and room service food was of an average standard. Over all we loved it, I will stay here again.
Stayed 4 nights in Feb 2020

8/10 Good

TC, Perth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Staff were lovely at Jas. Rooms were ok at best. Aircon was struggling, tv didn’t work. Needs a bit of work. Pool was really good, though close to the rooms, so was a bit of a concern for young kids initially. Jas was close to restaurants and taxis.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Dec 2019

8/10 Good

Benny

Liked: Cleanliness, property conditions & facilities, room comfort
Great Villas, Not so great breakfast included
The Villas are nice, the breakfast is not the best even if its included. They need to get a better menu and breakfast varieties and give more food. I would stay again. But not eat there, the other amenities are good, they have a manual for tours and renting scooters , which is great to have everything at one place, or one source. But overall, the Villas and my stay was great.
Stayed 4 nights in Nov 2019

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
4d2n villa stay
The villa was just OK (honestly i should not expect too much, it should be considered fine for the local standard? I am not sure)... the floor is dusty. aircond was not working properly and it was fully booked and not able to change another room. i ended waking up at 4am soaked in sweat. Called the reception and was told maintenance will only arrive after 7am. Had requested for a stand fan the next morning. one of the day, no water supply to the shower & toilet. i booked a villa mainly to use the private pool. but sadly the water was not that clean, we only used once out of our 4d3n stay. there were particles in the water, i am not sure whats that.. looking like black dust or mold and some white paint? the water was clear though, probably should invest in better water filter. the wooden floor at the pool side popped up. maybe should look into the maintenance of the properties. breakfast was not bad. very friendly staffs. we didnt know how to use the gas cylinder for cooking, it is better to help your guests to plug in when check into the room. (we uses induction cooker or gas line here) i got fever one of the day, the 7elevan was approx 500m walking distance away. we did not have any problem ordering food via GoJek. that's awesome.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
Had to wait 45 minutes after check in time for villa to be ready, when we asked reception staff how much longer they were not really interested, too busy on their phones. Villa was showing its age, could do with some basic maintenance.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dirty villa. Friends and I got rashes from the dirt. Rats came out at night. Black things in the pool.
Stayed 3 nights in Apr 2019

6/10 Okay

Pawel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A couple of elderly
The staff were great, the breakfast was also very good you can get lunch and dinner at the hotel at a cheaper price than in the restaurants.We did have the misfortune to be beside a couple of ozzie bogans that came home at 3am and started to scream, shout and break the door but luckily the left early. Overall it wasn't that bad and we did use the private pool daily.
Stayed 14 nights in Mar 2019

10/10 Excellent

Amanpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

6/10 Okay

Moe

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Need to update the rooms n restaurant menu . Friendly staff . Jas villa driver kadek very friendly guy .
Stayed 5 nights in Mar 2019

8/10 Good

Chan

Liked: Cleanliness, staff & service
Good value for the money
The location of the property is perfect. It is 5 minutes walk from the Seminyak town centre. This means that it is convenient to get to the town centre and yet free from the noise from the bars and vehicles when you want to get a good sleep at night. We stayed in a 80 square meter villa with an indoor pool. A room rate of US$77 per night inclusive of American breakfast for two persons is absolutely a bargain! On the down side, the indoor pool is only large enough for kids. It is too small for adults. We did not use it at all. Besides, there is no air-conditioning in the sitting/dining and kitchenette section. The heat is unbearable to us so we did not use this section at all. As a result, the net usable area to us is only about 40 square meter.
Stayed 6 nights in Feb 2019

6/10 Okay

Tony

Liked: Staff & service
The stay was good, low than my expectage. The picture in the site are different than the real situation
Stayed 5 nights in Feb 2019

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
The price for the villa is affordable but they messed up my booking and unfortunately I’ve to move to another villa. Instead of jas villa I was transfered to Jas Boutique Villas. I was upset because of the location. I book the villa initial was because of the location of the near by cafes.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveler

Happy
Great location, nice room
Stayed 7 nights in Aug 2018

8/10 Good

milan, Kolkata India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice experience it is exactly which we shown on ney
Stayed 4 nights in Mar 2018
Response from JHG Management on May 12, 2018
Dear Valued Guest Thank you for choosing JAS as your home in Bali. It was a pleasure to have you as our guest and we truly look forward to your next visit.

6/10 Okay

Stephen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2018

4/10 Poor

yvonne , sydney australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Seminyak Square... needs some tlc.
We chose these villas as they were located close to the Main Street in Seminyak but far enough to be away from the hustle and bustle of it all. The villa was a little tired and disappointing all in all. The air con in the second room leaked water, probably from condensation. This proved to be a dangerous exercise as I slipped and fell in the middle of the night. I reported this to management who attempt d to fix it straight away, but the air con kept leaving for the next 4 nights. I told management again but they insisted it was fixed. As we visited during the Wet season, Bali experienced some heavy rainfall, which leaked into both bathrooms, leaving the rooms smelling old and musty. I also reported this to management, which they said they would fix. But continued to leak every night. The wifi signal is poor not sure if this is something all of Bali experiences. The hot water worked sparingly also. The rooms are a bit tired, dirty curtains, stuck wardrobe doors and drawers. The staff were a little lacking in customer service. There are so many villas in Seminyak and I think this place needs to up its game if it wants to continue to be competitive amongst tourists. Would I stay here again ? Probably not.
Stayed 4 nights in Jan 2018
Response from Jas Hotels Group Management on Feb 23, 2018
Dear Mr. Yvonne We sincerely regret to read that your experience at Jas Villas did not meet your expectations. First of all we do apologize about this inconvenience cause. After receiving the complaints, maintenance staff has been assigned immediately to fix the problem. As for now, we have fixed the problem and our maintenance department will ensure all equipment in the room are working properly to avoid situations like this from arising in the future. Thank you very much, and we hope you can give us the opportunity to host you and provide you a better experience Best Regards

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villas!
Great villa with private pool and waterfall. Friendly staff and very close to loads of good restaurants and bars.
Stayed 3 nights in Dec 2017
Response from JHG Management on Feb 23, 2018
Dear Martin Thank you for taking your valued time to post your review. It is fantastic to know that you loved the experienced staying with us. We aim to deliver memorable holiday for our Guest. It was our pleasure having you stayed at Jas Villas. We do look forward to welcoming you back in the future again. Best Regards

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Disipointed
Our room was worn down. Sheets are old and stained so much they cannot clean them out. There was stains on the drapes
Stayed 5 nights in Dec 2017
Response from JHG Management on Mar 3, 2019
I would like to thank you for staying with us and providing us your feedback. We sincerely regret to read that your experience at Jas Villas did not meet your expectations. First of all we do apologize about this inconvenience cause. We appreciate all your comments and suggestions with valuable information that we can review to improve on for the future. This is very important to us, we're always looking to be the best option to enjoy Bali. Thank you very much, and we hope you can give us the opportunity to host you and provide you a better experience. Best Regards

6/10 Okay

Yatie

Stayed 3 nights in Dec 2017

8/10 Good

Huey Ling Caryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Villa was absolutely stunning but facilities (bar & restaurant) were very average! Loved our time here but just ate & drank elsewhere....
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shops, restaurants. Atm's
One room villa was a good size for a lone traveller or a couple. Staff were very helpful, friendly and polite. Room service was cheap and quick. Pool area was a little small but still ok. Complimentary water was replaced with every room clean.
Stayed 5 nights in Aug 2017

10/10 Excellent

David 56 years, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay.
Comfy, helpful, just like the website pictures. Nicely located. Everything we expected and more. Thank you Jas Villas.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good aircon and nice staff. If being picky, Jas Villas are in good condition but perhaps a bit poor quality building. 'Wifi in your room' was not true - with the concrete walls it never really reached our room, and was very slow when we got on. Worth staying at absolutely, just not incredible.
Stayed 4 nights in Jun 2017

2/10 Terrible

Margit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We had to change rooms three times. Didn't get what we booked. Second room no wifi. Linen stained and grey, towels the same. Pool towels didnt get changed for three days, villas run down. Staff apologetic and friendly though.

8/10 Good

whereszoe

Liked: Cleanliness, staff & service, property conditions & facilities
If you want quiet, this is the one for uou
Staff friendly. Taxis found it hard to find so take a card with you. Very quiet. 5 min walk to Oberoi

6/10 Okay

Jocelyn

Disliked: Cleanliness
Budget villa, near EAT street.
Rooms to bedrooms had sliding doors, which were shaking and making much noise throughout the night due to strong winds. Pool was not cleaned daily, and there were leaves, and flies around the water. Living room was not air-conditioned, and there was not enough sitting area to hang out. Most of the time, we retreated into the bedrooms. Location was not bad, close enough to the EAT street as well as the beach in the vicinity. However, the narrow stretch of road leading to EAT street (unavoidable) was scary and very dark at night, definitely not too safe for ladies walking alone or in pairs. In general, a pleasant stay, but it could be better. Also, many taxi drivers are not sure of the location of the hotel.

4/10 Poor

Cassidy

Liked: Room comfort
Wouldn't stay here again.
Not like the photos. Weird smell in the villa. Mosquitos got in through the doors and roof. Wifi was terrible. Staff were not as helpful as other places . Pool was very average. Wouldn't stay here again.

6/10 Okay

Ronald

Liked: Cleanliness, room comfort
Disliked: Staff & service
Alleyway location Hotel
Requested a wake up call for a trip, but it never came. Luckily, I woke up in time. Front desk personnel, spoke very little English, and we had a difficult time understanding them. Would have been interested in taking another side trip, but could not get the desk clerk to understand, and no one else was available.

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities
Pool was tiny. No space out the back at all. Only fans in kitchen and bathroom very hot. Food average

6/10 Okay

Verified traveler

Liked: Room comfort
Nice Villa close to the main area of Seminyak
Nice Villas. Clean and tidy. Could do with some updates but was a great villa. Bed was very comfortable

8/10 Good

Jess & Dan, AUST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!

8/10 Good

Lisa, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
Great location, staff were fantastic, Villa was everything we needed! The pool was perfect! Would recommend this Villa!
Bedroom 2 from pool
Bedroom one view
Great bathroom
Natural light

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Serene/tranquil suitable for couples and friends
Pros: Check in was smooth and hotel staff is very friendly. Location is just 3-5 minutes walk out to Seminyak main area with lots of food choices, shopping, money exchange and spa/massages. We had a 2 bedroom with attached bathroom in our private villa with pool which is great for 3-4 pax. Both rooms have great aircond. Villa has free wifi with good speed. Full sized fridge and microwave are provided. Hotel food is good with affordable prices. Breakfast choice (not buffet) has ample selection and sufficient. Cleanliness is good and they change your linens/towels and refill bottled water daily. This villa provides free shuttle to area around seminyak (drop off only). Cons: We stayed in villa 5 and the ceiling fan in the kitchen was not functioning well (too slow). Water pressure of bath is low but bearable. Hairdryer blows but not hot enough to dry our hair. Plenty of mosquitoes but it's expected due to villa style and they do provide mosquito coil and spray (with fragrance). Furniture are slightly worn out but usable. In-phone was not working so hotel staff had to knock on our doors to remind us of check out time. Due to narrow path out to main street, most of the tour/taxi drivers refuse to drive into villa. We had them stop outside at Ize Hotel Seminyak and walk in ourselves which we have no complain. Overall it's a great villa so stay with friends or for couples if you prefer somewhere quiet and close to main street and with affordable prices.

6/10 Okay

jamie , Melbourne vic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
500 meters to the main road
Villa was 500 meters away from the main road thru an alley so have to bring a light. Hotel food was pretty bad for the price but there is plenty of resturants on the main road. Condition of the villa (a17) can do with some TLC as pain is peeling and there are missing chuncks in the brick work. Stuff was mostly friendly
Kitchen