Get an overview of this hotel5-star Bali resort on Nusa Dua beach

Expedia Insiders' Select Winner 2015

Nusa Dua beach, Bali

This luxury Bali resort on the Nusa Dua beach is steps from Bali Golf and Country Club. The Bali Collection shopping complex is 5 minutes away by complimentary hotel shuttle.

Lagoons and gardens

The Laguna, a Luxury Collection Resort & Spa features crystal-clear lagoons, tropical gardens, and beach access. The full-service Lagoon Spa and Villa offers treatments from Bali and Java.

Balinese-style rooms

Balinese-influenced guestrooms feature balconies, 42-inch plasma televisions, deluxe beds made for the resort, and 24-hour butler service. Bathrooms offer oversized corner tubs with separate showers.

Hotel Amenities

Hotel Amenities

The Laguna, a Luxury Collection Resort & Spa features 5,000 square meters of crystal-clear, swimmable lagoons winding through the grounds, and boasts panoramic views of Indian Ocean. Themed celebrations are held in the landscaped tropical gardens, which are also available for guest functions.

The full-service Lagoon Spa and Villa offers treatments from Bali and Java. Unique water features treatments and state of the art equipment offer a total spa indulgence. Overlooking the lagoon, the fitness center features personal trainers. Tennis lessons are available at the resort's outdoor tennis courts, and the gym is open 24 hours. The Laguna offers a wide range of dining cuisine options from around the world. The beachfront Arwana restaurant features views of white sand beaches and lush resort grounds. The Banyubiru features pan-Asian and International cuisine.

The resort is adjacent to a conference center and provides 6 meeting rooms and a business center. Staff includes a convention services team and a wedding planner. Concierge, tour, and airline desks are on site. Wireless Internet access is available throughout the property.

  • Poolside bar 
  • Children's pool 
  • Spa tub 
  • Spa services on site 
  • Full-service spa 
  • Steam room 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Airport transportation (surcharge) 
  • Conference space 
  • Multilingual staff 
  • Express check-in 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Concierge services 
  • Shopping on site 
  • Tennis on site 
  • Swim-up bar 
  • Number of floors - 4 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Free shopping center shuttle 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Number of outdoor pools - 3 
  • Total number of rooms - 287 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 6 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Year Built 1991 
  • Free area shuttle 
  • Number of restaurants - 3 
  • Free parking nearby 
  • Outdoor tennis court 
  • Snack bar/deli 
  • Free self parking 
  • Smoke-free property 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free valet parking, Free parking nearby

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Deep soaking bathtub 
  • Bathtub or shower 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Banyubiru - Western and pan-Asian fare prepared in a glass show kitchen and served à la carte and buffet-style. Indoor and outdoor seating. Breakfast, lunch, and dinner .

Arwana - Creative continental and Asian cuisine served beachfront. Open-air kitchen, live seafood aquarium, wine cellar.

Cornerstone Deli - This deli specialized in all-day dining menu with selections of desserts.

KulKul Bar - This beachfront bar specialized in selections of cocktails and light-fare menu.

Room service - Available 24 hours.


Start your morning with a buffet breakfast, available each day from 7 AM to 11 AM for a surcharge. Room service is available around the clock.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Parasailing nearby 
  • Bicycle rentals on site 

Spa Services

Laguna Spa and Villa is the full-service spa at The Laguna, a Luxury Collection Resort & Spa. Spa services include facials, massage, and body treatments. Treatments from Bali and Java feature locally derived natural products. Packages are available for couples in the private setting of the Spa Villa.

  • Steam room in spa 
  • Number of treatment rooms 7 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 887800.00 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the property:
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 4225000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 950000.00 (from 4 to 12 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: IDR 320000 per person (approximately)
  • Airport shuttle fee: IDR 700000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 887800.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali ratings based on 292 Verified Reviews

Learn more.
4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
Learn more.

4 out of 5
Posted Jan 28, 2017
Great hotel. Very spacious and staff were very attentive.
Was this review helpful to you?

Not a 5 star hotel material

1 out of 5
by from Australia
Posted Jan 9, 2017
Pros: Nothing
Cons: Cleanliness and the staff actually doing their job.
This hotel was very bad in cleanliness the rooms were dirty with worms and bugs and spiders. Even when they upgraded us 4 times and changed the rooms and cleaned the rooms twice it was still dirty. The hotel tries to make it so the pools and beach would make up for it but even the swimming pools are dirty and not worth swimming in. Our experience was very bad.
Was this review helpful to you?

First trip to Bali

4 out of 5
Posted Jan 7, 2017
The resort is beautifull. The beach is ok but the local salespeople ruin it because they continually interrupt and do not seem to understand NO. So just stay by the pools.
Was this review helpful to you?

5 out of 5
by from melbourne, Australia
Posted Dec 26, 2016
Great service and very friendly staff. Will definitely return to this hotel!would highly recommend this hotel to anyone.
Was this review helpful to you?

Nice expensive luxury hotel

4 out of 5
by from Singapore
Posted Dec 16, 2016
Rather impressed with their Housekeeping service, room was turnover very quickly while we are out for dinner, with soiled towels all replaced. Ala carte breakfast menu was quite limited and we ended up taking the buffet option which comes fresh juices although I find the price rather expensive per person. Generally i find the hotel staff in the lobby, beach area whom we met are not very customer orientated. The hotel is huge. We lost our way a few times but the few staff whom passed by us do not bother to ask if we need help and just leave us alone.. Beach area is nice but it's a pity your peace is constantly interrupted by those people pacing up and down trying to sell you things.. eg beach sarong, hair clips etc.. whenever they see new faces showing up..
Was this review helpful to you?

4 out of 5
Posted Nov 20, 2016
The hotel is situated in a lovely calm beach in Nusa Dua. It is very perfect for a family holiday.
Was this review helpful to you?

Friendly staff, great facilities, super price

5 out of 5
Posted Oct 27, 2016
Pros: Staff, pool, gym, restaurants, rooms
Cons: There were building works taking place but that wouldn't stop us returning
We loved our stay with Laguna! The restaurants were great, staff were friendly and we were able to find our own spot by the amazing pool each day. We had our 4 year old daughter with us and we all loved it! We'll be back!!! :-)
Was this review helpful to you?

Tired room

3 out of 5
by from Shanghai
Posted Oct 10, 2016
Pros: Landscape very well maintained
Cons: Seemed tired, in need of some updating, when you walk into the lobby, the first view should be of the ocean since you are on the third floor, it's not
Location: Nice beach area, but long way to drive/taxi to other areas
Thought the room was tired and in need of updating, especially the bathroom. Bathroom towels were scratchy, not fluffy, the pool towels were nicer! Activities desk person not helpful, not offering suggestions, had to go to the Westin's activities desk for suggestions. In fact, found out about the shopping shuttle through the Westin, booked a spa treatment at the Westin because the clerk sits in the lobby! Things that could be easily improved upon.
Was this review helpful to you?

A slice of Paradise best suited to adults.

5 out of 5
by from Berkshire, UK
Posted Oct 4, 2016
Location: There is the cool pirates bay restaurant just along the beach, Bali Collection is 5-10 mins walk with loads of shops and restaurants.
The service was impeccable from the moment we arrived. A personal attendant to check us in was better than waiting at the reception desk. Tropical vegetation and waterfalls created a peaceful ambiance to whole place. The room was excellent, we had a garden view which overlooked water features and was great to sit out on the balcony and chill. There was a fair selection of DVDs for a night in but beware the mini bar, especially the wine which is unbelievably expensive in Bali. Some of the staff went out of their way to talk to you at length and everyone seemed to know our name. Overall as good as any 5-star I've been to and possibly one of the best. Don't hesitate, it's amazing.
Was this review helpful to you?

Love the private villa

5 out of 5
by from Melbourne
Posted Oct 3, 2016
Pros: The excellent customer service from every staffs
the private villa is exceptional, love the bathroom design and private pool. The butler service is a bonus. Love Laguna to the max.
Was this review helpful to you?