Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
1.7 Service & staff
3.0 Room comfort
1.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from south africa
Not where it saysPosted Jul 10, 2015 on Lastminute
As a young traveller I rarely splurge And treat myself to a nice hotel. I booked this one as lastminute advertised it as 600m to where I wanted to be at Bingin beach. When I got there it was a lot further away - at least 15 min by car. The room was fantastic but the hotel boasts on the website an in house spa - which does not yet exist. It also boasts a restaurant as well as a cafe - the cafe does not exist. The food is average at the restaurant. They offer a free transport service but there is only 1 driver so the likeliness of his availablity is rare. The staff are friendly and apologetic and you can tell they have had a lot of complaints. Their understanding of English is very limited. Overall the room was the only good thing about the hotel. Clean comfortable and massive beds. Not much choice of channel on the tv.
for Couplesby Ben from Sunshine Coast QLD.
Do not stay here, false advertising!!Posted Apr 7, 2015 on Hotels
Very Disappointed!!!I want a refund for the misleading information. Hotels.com please contact me directly. Misleading website, no spa, no pool(as shown on Hotels.com website for Rich Prada), no hotel grounds.No coffee shop as listed on website. Photo of restaurant is not of the actual restaurant. Overlooks another hotels golf course that you can't access from hotel, staff while nice didn't speak english well, maps and brochures provided dated 2012.Hot water in room took a minimum of 10minutes before getting warm (not hot). Resort is quite a distance from anything else, not a walk. Staff told us that only 10 rooms were operational and is very poor build quality. Wifi does not work and internet kiosk as shown does not exist or is not available to guests. Do not stay here this is still under construction with no time frame to finish.
Posted Jul 27, 2014 on Wotif
Pros: When I left two days earlier than planned because it was so awful, the general manager was very pleasant and apologetic. I felt sorry for him.
Cons: The hotel was under construction. No hot water. No facilities. Nothing. It was a building site
It should not be on wotif. It should not be taking customers. Wotif should refund my money.