Ratings based on 27 Verified Reviews

3.4 out of 5
81% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Service

Posted Dec 2, 2016
I really satisfied this hotel services and the staffs are polite.
Comment from Hotel Management
Dec 14, 2016 by Cipta E-commerce, Hotel Management
Dear Valued Guest, Warmest Greeting From The Tusita Hotel, thanks for taking time to share your experience during your stay with us we glad to hear your kind comment,we would like to learn how much do you feel satisfied with our service and make more better we like to welcoming you back at the future
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2016
will be perfect if provide three pin adapter in every room , so that easy to charge our hand phone.
Comment from Hotel Management
Dec 14, 2016 by Cipta E-commerce, Hotel Management
Dear Valued Guest, Warmest Greeting From The Tusita Hotel, for your information caused we just have a piece of multi plug so you must request first to our staff to provide you multi plug but we woul like to share with our team about your kind comment i hope in the future we can provide it at all room we like to welcoming you back at our hotel in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2016
Pros: All the staff are polite.
All are nice and the staff are very polite. And room are very neat and tidy.
Comment from Hotel Management
Dec 27, 2016 by Cipta E-commerce, Hotel Management
Dear Valued Guest, Warmest Greeting From The Tusita Hotel Bali, Thank you for taking time to share your experience during your stay with us and explain about the condition and how our hotel is, we glad to share with our team abour your kind input and make sure we follow up all of them. we do apologize for any inconvenience happens during your stay. we glad to welcoming you back at our hotel at the next time Best Regards, Management
1 out of 5
by A verified traveler from O

Nothing like the photos

Posted Sep 29, 2016
Pool under construction -still allows guests to swim -very dangerous Bathroom sink had constant leak this made it very slippery room service had to be paid there and then no booking to the room
1 out of 5
by A verified traveler from l

Nothing like the photos

Posted Sep 27, 2016
Constant leaking sink in bathroom Slippery tiles Pool is under construction and Dangerous should not be used at all noisy rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from colombo

Ok - ok type hotel

Posted Sep 22, 2016
The staff is very friendly and the location is close to the airport. There is a horrible smell in the corridor and toilets. They really need to act on this. We paid and get the buffet breaky and it was good for the money ( IDR 73000) This hotel is good if you are on budget.
2 out of 5
by A verified traveler from sydney australia

Not what the pictures looked like

Posted Sep 17, 2016
Outside my room door it smelt so badly of sewage, the pool was down for maintenance. The room itself- the power had to be flicked on manually at the switch board, the room wasn't very clean and the air con (even set on the lowest mode) was hardly blowing out air. I understand you get what you pay for but I went to sleep and got out of there as soon as possible the next day!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Worth the price you pay

Posted Sep 13, 2016
Pros: The hotel was spacious & clean. A hot buffet breakfast every morning and the hot food was different everyday. You can request how you want your eggs
Cons: When getting a airport transfer, staff should advise that people around airport carrying luggage for customers aren't with their hotel
Location: Lippo mall is about 2 mins walk and further down the road, you can enjoy the entertainment at night and also labelled/fixed price shops too
Nice hotel at a cheap rate. The staff were friendly and helpful. There was a hot buffet breakfast every morning and you can request how you want your eggs cooked. It is about 2mins walk to Lippo mall and further down the road, you can enjoy the entertainment, bars and restaurants at night and also labelled/fixed shops too. Everything seems to open late in the morning (10-11ish) as Kuta is open till late. The decking around the pool was being upgraded, however we still had full use of it and the sun bather beds and bean bags. Great having showers up there as the pool is on the roof so you get all day sun. A bit annoyed that our airport transfer driver didn't advise us that the people dressed up standing with him weren't part of the service to carry our luggage so lucky we didn't get ripped off and we had to pay them a tip. Overall, enjoyed our stay
1 out of 5
by A verified traveler from Perth WA

Worst hotel ever in bali

Posted Aug 28, 2016
Location: Large shopping mall.
Booked in 1st night.Very small room for 2 people.Fridge not working.Toilet leaking.Water basin leaking.Very dirty under fridge.Roof top pool, very cloudy.Ground tiles broken very dangerous.There were workman working on roof,cant help that but made pool area very dusty and dirty.Pool very cloudy.No service at pool.You have to ring staff to get towel for pool delivered to room.Asked staff 3 times about fridge,nothing done.Breakfast buffet very unexciting.Booked out immediately.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and cheap

Posted Aug 23, 2016
Location: 5 minute walk to the beach, near a lot or markets, near a mall with a pharmacy/grocery store/etc.
The staff was very friendly and accommodating. The breakfast buffet was great and AUTHENTIC. It's a newer hotel and there is still some construction going on, but it didn't bother me one bit while I was in my room or using the pool. Don't stay here if you're looking for a 5 star resort but if you're looking for a nice, relaxed, authentic experience, book here, you won't regret it :)