Ratings based on 554 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Very luxury hotel, beach front

Posted May 6, 2017
We enjoyed our stay at Westin hotel. It was very clean and beautiful! Very high end materials, you feel very good while being at the hotel. Prices are very high for food due to the hotel being very high end. Only complain is the vendors on the beach who ask you a million times if you want to "go jet ski" go on boat ride, buy this or that. When you tell them No they don't understand just want to take your money and don't allow you to relax on the beach. They constantly bother you! We hope hotel will take care of this soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai, India

Good Memories From Bali

Posted May 3, 2017
The Westin Resort, Nusa Dua, Bali, is nestled in the heart of comfort and luxury. Ideal for a family getaway vacation or a business meeting, it is within the reach of the main areas of the city yet secluded and private. The resort gives you a feeling of unparalleled luxury The staff are very helpful and courteous. We had a very comfortable stay and look forward to returning back. The only reason I cut back on one star is the bathroom. Overall spacious, clean and well appointed, the shower area could be better designed. A must recommend overall.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
The hotel staff were exceptional and the facilities well kept. Thank you we enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Posted Apr 15, 2017
Great staff great service and attention to details was superb but the staff make this hotel and also made our holiday we will definitely be back here I work every three months in Singapore so this spot is ideal
Comment from Hotel Management
Apr 26, 2017 by Bipan Kapur, Hotel Management
Dear tom, We are delighted to hear that our associate was able to take care of you very well throughout the entire resort with an instinctive manner. It also gives us a great feeling to know that you had such a renewal time. We certainly look forward to welcoming you back in the near future should your travel brings you back to Bali. Bipan Kapur Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful resort that is deserving of it's 5 star

Posted Apr 14, 2017
Pros: see above
Cons: I wouldn't improve anything. This is a first class resort.
I had been traveling around Bali staying at "5 star" hotels that really weren't 5 star hotels. The Westin truly was a 5 star resort with great amenities - great pool, great private beach, great workout facility, great restaurants.
Comment from Hotel Management
Apr 26, 2017 by Bipan Kapur, Hotel Management
Dear Marty Mac, It gives us pleasure to hear that you had a wonderful time during your stay with excellent service and renewing facilities. Once again thank you for your recommendation and we certainly look forward to welcoming you again in the near future. Bipan Kapur Managing Director
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel on the beach. Great for kids.

Posted Apr 6, 2017
Great location, nice beach, friendly staff. Kids loved the kids club 2 x 5 year olds. Great option to do the daily rate for kids on food and drinks. Free meals and drinks for under 3.
Comment from Hotel Management
Apr 9, 2017 by Bipan Kapur, Hotel Management
Dear Anonymous, It gives us a pleasure to hear that you and your family had some uplifting downtime enjoying your recent holiday at the resort. We certainly look forward for another opportunity to welcoming you again in the near future. Bipan Kapur Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Not very new but very clean.

Posted Mar 22, 2017
We stayed for 6 nights at this very nice hotel. Nusa dua is the best location to stay if you don't know much about this country.
Comment from Hotel Management
Mar 27, 2017 by Bipan Kapur, Hotel Management
Dear Anonymous, We are delighted to read your kind review and to know that you had some uplifting downtime enjoying your recent holiday in Bali. We certainly look forward to welcoming you again for another memorable stay. Bipan Kapur Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Lovely Hotel and Staff

Posted Mar 4, 2017
Pros: The friendly atmosphere where staff couldn't do enough for you,Hotel shuttle took you into Kuta and across the road to Bali collection.
Location: Nusa Dua is a really nice resort very close to shopping centre within walking distance although there is a shuttle that goes there on a regular basis.
Had 7 days at the Westin hotel was fantastic and the staff couldn't do enough. Ate in a couple of the restaurants which was nice,room always cleaned to highest standard, was invited to a meet and greet also afternoon tea.Fridge broke down was replaced within minutes and was also given late check out so could stay in our room till our car arrived to the airport at 5.30 pm. All in all a fantastic stay we will be back.
Comment from Hotel Management
Mar 9, 2017 by Bipan Kapur, Hotel Management
Dear Tonia, It is a pleasure to read your review and to know that we were able to deliver excellent service during your stay with us. We sincerely hope to welcoming you back in the near future for another relaxing holiday in Bali. Bipan Kapur Managing Director
5 out of 5
by Markus

Wonderful service

Posted Feb 26, 2017 on Hotels
We had a wonderful stay with all the necessary comfort and service
Comment from Hotel Management
Mar 1, 2017
Dear Markus, There is nothing more satisfying than be able to take care of you during your stay at our resort. We certainly look forward to welcoming you back for another memorable experience at our resort. Bipan Kapur Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Celebrating My Wife's 50th :-)

Posted Feb 25, 2017
Pros: Safe, quiet, peaceful, happy environment, food is good and staff are kind and good. Wifi is fast. Beautiful and clean room.
We had a beautiful experience in our 3N getaway in Westin, Bali. Thanks to a very accommodating staff. Our stay was pleasant and we would like to return with our children.
Comment from Hotel Management
Mar 1, 2017 by Bipan Kapur, Hotel Management
Dear Butch/Manju, It gives us a pleasure to know that the entire team were taking care of you and your wife while you were staying with us. We also happy to know that our culinary offers and as well as the renewing facilities were able to meet your expectations. We certainly look forward to welcoming you back in the near future should your travel bring you back to Bali. Bipan Kapur Managing Director