Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Australia

World class!

Posted Dec 1, 2016
Everything was fantastic! Restaurant, staff, faculties second to none!
5 out of 5
by A verified traveler from US

One of the Best Hotels in the World!

Posted Nov 30, 2016
Pros: Huge villas with private pools. Quiet, relaxing, and stress free atmosphere. Friendly and helpful staff. Free breakfast. Free shuttle service.
Cons: Toilet seat was a bit uncomfortable. Also, flushing the toilet was a bit of a challenge.
Location: Definitely go check out the Monkey Forest and see those funny monkeys. Ubud market is a good place to go souvenir shopping (be sure to bargain).
I was absolutely happy and satisfied with my stay at the Viceroy Bali. I've stayed at many 5-star hotels around the world, and I must say this is the best room I've ever stayed in. It's a bit more pricey compared to other hotels in Bali, but well worth the extra money (even just for one night). We had the Deluxe Villa Terrace with a private pool and were happy spending most of our time in the room and our private pool. We had breakfast delivered both days, and the food was absolutely delicious! The staff were very friendly and helpful. I would highly recommend this hotel to anyone visiting Bali, especially couples. This place is so peaceful and relaxing. You will leave this place happier, stress-free, and more loving.
Comment from Hotel Management
Dec 7, 2016 by Arys, Hotel Management
Dear Bluemerlot, Thank you very much for taking your time to share your best experience at Viceroy Bali. We will share your experience to our team to ensure our quality improvement. We hope to welcome you back in the future. Your sincerely, Arys ( Sales and eCommerce Manager )
5 out of 5
by Bernardo

Excelente

Posted Aug 20, 2016 on Hotels
Excelente hotel: quarto muito espaçoso com uma piscina incrível; equipe atenciosa e café da manhã gostoso e farto. Embora a localização não seja central, o hotel oferece shuttle de ida e volta para o centro e aluguel de scooter incluídos no valor da diária.
4 out of 5
by A verified traveler from 東京都

とても居心地のいいホテル

Posted Aug 10, 2016
とてもリラックスした時間を過ごしました。 こじんまりしたホテルですが、インテリアも素敵ですし、部屋のプールは温水で、夜でも入ることが出来ました。 少し、シャワーの排水が遅いのと、洗面ボウルが小さいのが使い勝手が悪かったかな~ あと、お風呂の仕切りのカーテンもスケスケなので、透けないカーテンも追加して欲しい。 シャンプーや、ボディローションは香りも良くてリゾート気分を味わえたのですが、私と娘の髪質には合わなかったようで、ちょっとパサパサになりました。 レストランは、メインのお肉の焼き方がとても良かった。朝食も美味しく頂きました。 ルームサービスで食べた、インドネシア料理も美味しいかった。 スタッフも、皆とてもフレンドリーで、感じの良い方ばかりでした。 次回もウブドを訪れる時は、また利用したいです。
5 out of 5
by A verified traveler from Kuwait

Super hotel

Posted Aug 8, 2016
Pros: Staff, Cascades, attention to details
Cons: N/A
Location: walking around the street for shopping and visiting museums
It was on of the most beautiful hotels I have ever been to. Their attention to details is amazing It is a must visit for honeymooners The Cascades restaurant is more than amazing, it has amazing food and absolutely delightful breakfast.
Comment from Hotel Management
Dec 7, 2016 by Arys, Hotel Management
Dear Robier, Thank you very much for taking your time to share your best experience at Viceroy Bali. We will share your experience to our team to ensure our quality improvement. We hope to welcome you back in the future. With best regards, Arys ( Sales and eCommerce Manager )
5 out of 5
by A verified traveler

Amazing hotel...

Posted Jul 19, 2016
great get away with no need to think of the outside world.
Comment from Hotel Management
Dec 7, 2016 by Arys, Hotel Management
Dear Guest, Thank you very much for taking your time to share your best experience at Viceroy Bali. We will share your experience to our team to ensure our quality improvement. We hope to welcome you back in the future. With best regards, Arys ( Sales and eCommerce Manager )
5 out of 5
by A verified traveler from 日本

ロケーション最高でした。 出迎えのパホーマンスは素晴らしいです。

Posted Jun 13, 2016
最高のロケーションと出迎えでした。 お部屋にあった日本語での案内に 今提供されていないプランの記載がありました。 金額も違いました。日本人スタッフに確認、プラン変更中との事。変更後まで案内するべきでないと感じました。日本人スタッフに説明求めましたら翌朝、9時から出勤していると聞き訪ねたが不在。スタッフ同士のコミニュケーション不足があると感じました。 無料送迎をしてくださり良かったですが・・・ 言葉の問題があったのかとも思いますが(簡単な英語なのでそんな事ないと思うのですが・・・約束した迎えの時間に来てもらえずしばらく待ち電話しました。 他が素晴らしいので残念でした。 夜中隣のお部屋でプールを使用しておしゃべりの声も響いて残念でした。
5 out of 5
by A verified traveler

First Class boutique hotel in a stunning setting

Posted Jun 10, 2016
From the moment we arrived at The Viceroy we couldn't have felt more welcome and comfortable, the staff were helpful and always happy to see us, greeting us with a warm smile and a few cheery words. The food here is excellent - breakfast is my favourite meal of the day and I certainly wasn't disappointed here - we stayed for 5 nights and I worked my way through most of the menu, everything was fresh and expertly cooked. The setting is stunning, we spent many hours in our heated infinity pool watching for monkeys, we even had one visit us. I would highly recommend this hotel for a luxurious relaxing break. I really didn't want to leave.
Comment from Hotel Management
Dec 7, 2016 by Arys, Hotel Management
Dear Guest, Thank you very much for taking your time to share your best experience at Viceroy Bali. We will share your experience to our team to ensure our quality improvement. We hope to welcome you back in the future. With best regards, Arys ( Sales and eCommerce Manager )
5 out of 5
by A verified traveler from Melbourne

Three days of relaxation

Posted Jun 1, 2016
We very much enjoyed our three days in a deluxe pool terrace suite. Very private with a great pool coupled with a fantastic view. The staff and management offered a very personal service . Food and service was outstanding
5 out of 5
by A verified traveler

最高です

Posted May 30, 2016 on Hotels
すべてが最高でした。記念日にケーキも用意いただき、スタッフの方も皆さん本当に親切で、大変素敵な時間を過ごすことができました。