Ratings based on 592 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from NZ

Amazing!

Posted Nov 27, 2016
Pros: The staff!!! The room layout, the pool, the property grounds, the spa... but mostly the staff
Cons: As we are vegan we naturally would recommend improving the range of vegan options available, but there were a few already which is great.
Location: Right on the beach, good location for relaxing, it is very close to the town but not right in the centre
We loved our time here. The best part is definitely the staff, they are incredible and so personable. The facilities were amazing, rooms beautiful and always clean. The spa is amazing and relaxing. But it really is the staff that go above and beyond, there were so many specific people who always remembered our names and treated us like royalty every day, they really change the whole experience.
5 out of 5
by A verified traveler from Saudi Arabia, Riyadh

Wonderful resort and excellent location

Posted Nov 21, 2016
The breakfast need to add more halal food. Also, It needs a bit of insect spray pesticides because of the mosquitoes and the gecko.
Comment from Hotel Management
Nov 29, 2016 by Craig Seaward, Hotel Management
Hello Fahad, Many thanks for sharing your 5-star feedback. I am glad that you enjoyed your overall stay with us and also appreciate your input regarding our breakfast buffet and insects within the property. We hope to welcome you back for many more wow moments and services. All the best,
5 out of 5
by A verified traveler from singapore

nice hotel

Posted Nov 13, 2016
Pros: everything to be honest
very friendly staff and the room was in vv good condition and very nice!! nothing bad to say about this hotel at all. location is great too with many nice restaurants and spas within walking distance. will definitely recommend and will be back!
Comment from Hotel Management
Nov 18, 2016 by Craig Seaward, Hotel Management
Hello Lala, Thank you kindly for sharing your 5-star feedback. I am delighted to hear that you enjoyed every bit of your stay with us and we look forward to welcome you back for many more wow moments and services. All the best!
5 out of 5
by A verified traveler from Germany

Sehr empfehlenswert!

Posted Nov 12, 2016
Location: Das Hotel befindet sich direkt am Strand von Semyniak. Brandung und Strömung sind hier sehr stark. In der Nähe befinden sich viele Restaurants + Shops
Die Zimmerausstattung lässt nichts zu wünschen übrig (Ocean view). Der Service im Hotel ist hervorragend, das Personal ist sehr freundlich, aufmerksam und zuvorkommend.
2 out of 5
by A verified traveler

Noise dominated hotel

Posted Nov 8, 2016
Pros: Clean. Staff responsive but see issues below.
Cons: Noise from bar pervades entire hotel - only villas escape. Also, staff not good at solutions to problems.
Location: Good. Takes awhile to travel anywhere by car e.g., to see sights, due to traffic.
Booked a sea view but could only have one if right by bar which pumped out too loud music for much of day. Effectively forced to 'upgrade' to no view at a villa (at cost). Not everyone likes monotonous single style music for hours on end ! Rooms generally well equipped and clean. Staff keep them well and are responsive but front desk particularly not able to handle problems.
Comment from Hotel Management
Nov 14, 2016 by Craig Seaward, Hotel Management
Hello Graham, Many thanks for sharing your input. W Bali is a very vibrant, energetic and colorful resort with a bold and playful attitude that is very much focused on four major passion points: Design, Fashion, Music and Fuel (W’s lens on wellness). Music is a big art of the resort’s programming in creating a lively ambiance, if you were expecting otherwise then you will be disappointed with what we have to offer. We do respect that there is a fine line between those people who want W Bali to be a quiet and relaxing hotel, and those who expect it to be very energetic with an electric atmosphere. Bali certainly has so many choices and it’s a matter of finding a hotel that best suits what you are looking for, but I am sorry to hear that you did not enjoy your experience with us. All the best,
5 out of 5
by A verified traveler from Japan

豪華なホテル

Posted Oct 4, 2016
この地区で一番豪華なホテルだと思います。 セキュリティもしっかりしてますし。 ホテルから出ると近くにレストランなどもありなかなか使い勝手の良い場所にあり 部屋も綺麗でおしゃれでした。
Comment from Hotel Management
Oct 14, 2016 by Craig Seaward, Hotel Management
Hello Yukiyoshi, Many thanks for sharing your excellent feedback on Expedia. We are delighted to hear that you enjoyed your stay with us at W Bali and we definitely look forward to have you back with us for many more wow moments and services. All the best!
5 out of 5
by A verified traveler from san antonio tx

Posted Sep 19, 2016
Beach front however, the surf was very rough. Great place to watch the sunset. Staff are very kind and attentive to all the guest and a very clean resort. Would absolutely stay here again.
Comment from Hotel Management
Sep 23, 2016 by Craig Seaward, Hotel Management
Hello KC, Thank you kindly for your 5-star feedback. I am delighted to hear that you had a great W experience. We believe our talents play a huge role in creating a memorable stay for our guests and we’re glad to hear that you appreciate the same. We certainly look forward to have you back for many more wow moments and service All the best,
5 out of 5
by A verified traveler from doha

Cool hotel with great bars and poolside amenities

Posted Sep 16, 2016
Pros: Pool area. Cocktails.
Cons: The dark spa pool area, natural light is so much more relaxing than darkness.
Great modern hotel with cool design elements. Great staff. Restaurants and bars offer good food and a fab array of cocktails. Excellent Woobar happy hour for sunset drinks. Very good spa with a wide range of treatments, typical 5star hotel prices, the same can probably be had in any Seminyak day spa for much less.
Comment from Hotel Management
Sep 23, 2016 by Craig Seaward, Hotel Management
Hello Abi, Thank you kindly for sharing you 5-star feedback on your recent stay at W Bali. I am delighted to hear that you enjoyed your W experience, especially our lively WET pool area. Thank you also for your input regarding our spa, we truly appreciate this for our further improvement. We look forward to have you back with us in the near future! All the best,
5 out of 5
by A verified traveler from World traveler

One of the best that I have stayed in

Posted Sep 14, 2016
Great location great amenities wonderful staff. I stayed there for a wonderful 8 days and wish I could've stayed longer.
Comment from Hotel Management
Sep 16, 2016 by Craig Seaward, Hotel Management
Hello Aziz, Thank you kindly for sharing your 5-star feedback. I am delighted to hear that you had a wonderful W experience and we look forward to have you back with us for more wow moments and services. All the best,
5 out of 5
by A verified traveler

Fabulous honeymoon destination

Posted Sep 12, 2016
We absolutely loved staying at the W Bali, every single member of staff we encountered was just fantastic! With a special mention to Alex from starfish bloo for making our private dinner so good! Fire restaurant served the most fantastic steaks We will definitely be back Thank you
Comment from Hotel Management
Sep 16, 2016 by Craig Seaward, Hotel Management
Hi Traveler, Many thanks for sharing your 5-star feedback. I am delighted to hear you that you enjoyed your W experience, especially with our various in house dining options. We do believe our attentive staff are the backbone in creating a memorable stay for our guests and I am glad to hear that you appreciate the same. We definitely look forward to have you back with us for many more wow moments and services. All the best,