Booked a sea view but could only have one if right by bar which pumped out too loud music for much of day. Effectively forced to 'upgrade' to no view at a villa (at cost). Not everyone likes monotonous single style music for hours on end !
Rooms generally well equipped and clean. Staff keep them well and are responsive but front desk particularly not able to handle problems.
Comment from Hotel Management
Nov 14, 2016 by Craig Seaward, Hotel Management
Many thanks for sharing your input. W Bali is a very vibrant, energetic and colorful resort with a bold and playful attitude that is very much focused on four major passion points: Design, Fashion, Music and Fuel (W’s lens on wellness). Music is a big art of the resort’s programming in creating a lively ambiance, if you were expecting otherwise then you will be disappointed with what we have to offer.
We do respect that there is a fine line between those people who want W Bali to be a quiet and relaxing hotel, and those who expect it to be very energetic with an electric atmosphere. Bali certainly has so many choices and it’s a matter of finding a hotel that best suits what you are looking for, but I am sorry to hear that you did not enjoy your experience with us.
All the best,