Ratings based on 431 Verified Reviews

4.6 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Emmaline

Posted May 11, 2017 on Hotels
Comment from Hotel Management
May 16, 2017 by Katherine, Hotel Management
Thank you for your 5 star review, Emmaline. We hope to see you again at Quest Ballarat. Regards, Katherine - Front Office Team Leader
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place. Great position.

Posted May 10, 2017
Super friendly & helpful staff. Clean & comfy room.
Comment from Hotel Management
May 12, 2017 by Quest Ballarat, Hotel Management
Thank you for staying at Quest Ballarat, we are glad that you enjoyed our property and our friendly front office team. We hope to see you again in the future. Kind regards, The Quest Ballarat team.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Wonderful hotel

Posted May 7, 2017 on Wotif
Pros: Everything
Cons: Maybe if anything update furniture, coffee table was chipped all done one side
Location: Great location, accessible to restaurants and shopping
Felt very welcomed. Very cold day in ballarat, upon arrival our apartment had already had the heater on so the room was wonderfully warmed. NICKI at reception was lovely, welcoming and showed us on local maps how to get to where we were wanting to go, very very helpful.
Comment from Hotel Management
May 12, 2017 by Quest Ballarat, Hotel Management
Dear Robyn Thank you for staying at Quest Ballarat and for taking the time to post a review. Thank you for your lovely comments about Nicky, we will make sure they are passed on to her. We are in the process of updating some of our room furnishings which you will see take place over the coming months. We hope to see you again soon. Kind regards, The Quest Ballarat team.
5 out of 5
by David

Great accommodation centrally located

Posted Apr 10, 2017 on Hotels
Excellent accommodation in all respects and more than met our expectations with friendly staff, clean and well appointed rooms all in a central location
Comment from Hotel Management
Apr 12, 2017 by Katherine, Hotel Management
Hello David, Thank you for staying at Quest Ballarat and also for your lovely review. We are happy that you enjoyed our property and our central Ballarat location. We are proud of our friendly front office staff and we will pass your comments onto them. Kind regards, The Quest Ballarat team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to the city centre

Posted Apr 7, 2017 on Wotif
Pros: Spacious
Cons: Reception lady was not very friendly and helpful
Recommended hotel. Close to the city. Quite area with gym.
Comment from Hotel Management
Apr 10, 2017 by Quest Ballarat, Hotel Management
Hello Traveler, Thank you for staying at Quest Ballarat. We are glad that you enjoyed our central Ballarat location. Sorry that you caught one of our super friendly front office staff on a bad day. We will follow up with her to make sure she is OK. All the best for your future travels. Regards, The Quest Ballarat team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mildura

Location parking facilities all excellent.

Posted Mar 30, 2017 on Wotif
Overnight stay went well with pleasant and informative staff.
Comment from Hotel Management
Apr 3, 2017 by Quest Ballarat, Hotel Management
Hello Peter, Thank you for staying at Quest Ballarat, we are glad that you enjoyed your time with us. Best regards, The Quest Ballarat team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Geelong

Great Stay

Posted Mar 26, 2017 on Wotif
Pros: Spacious
Cons: would love the addition of a swimming pool!
Location: Close to town and short drive or long walk to the lake
The rooms were very spacious with a separate lounge area and cooking facilities, walking distance to town and close to cafes and restaurants. Would recommend
Comment from Hotel Management
Mar 28, 2017 by Quest Ballarat, Hotel Management
Hello Jill, Thank you for your staying with us and for your lovely review. We are glad that you enjoyed our central Ballarat location and and our spacious apartments. We do not have a pool as unfortunately we do not have anywhere suitable to locate it. We hope to see you again in the future. Kind regards, The Quest Ballarat team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay....

Posted Mar 6, 2017 on Wotif
Very nice hotel, but a bit expensive in relation to other Quest Hotels
Comment from Hotel Management
Mar 8, 2017 by Quest Ballarat, Hotel Management
Hello, Thank you for your review of Quest Ballarat, we are happy that you enjoyed our property. Kind regards, The Quest Ballarat team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great position

Posted Feb 28, 2017 on Wotif
Pros: Very clean property with polite helpful staff, close to the mall and great restaurants. Convenient free parking.
Cons: Only improvement I would suggest would be to update the towel which were very thin.
Very comfortable room, motel is situated in a great position.
Comment from Hotel Management
Mar 6, 2017 by Quest Ballarat, Hotel Management
Hello, Thank you for staying at Quest Ballarat, we are glad that you enjoyed our staff and our central Ballarat location. Thank you for letting us know about the towels, we will discuss this with our housekeeping team. Regards, Quest Ballarat.
5 out of 5
by Kay

Posted Feb 27, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by Katherine, Hotel Management
Hello Kay, Thank you for staying at Quest Ballarat, we appreciate the 5 star rating you gave our property. We hope that you will come and stay with us again. Regards, The Quest Ballarat team.