Lodges in Ballater

"My bed - room 136 was absolutely awful...I could literally feel every coil/spring. When I say this I mean I could pass my hand over the bed and feel them...I weigh 116 lbs, not a heavy load. I had a terrible night was too uncomfortable to sleep for more than a hour at a time. We also waited for more than 5 minutes for hot water to reach our shower. Beautiful hotel to look at but sadly can not recommend."

"Wasn’t a suite as advertised, rather a room with a sink. Breakfast was only from 8.30am to 10am which was limited and basic. Staff were charmless. No bar service after 10pm to guests which was ridiculous given we were at a remote location in a Saturday night."

"Good facilities , room comfortable and freshly refurbished "

"A lovely hotel set in beautiful and peaceful surroundings, offering a great opportunity to relax. Our room was great, offered lots of amenities and had a wonderful view across the loch. The service was first class throughout the hotel with extremely attentive, friendly and supportive staff. The breakfast was excellent with plenty of choice. Overall a thoroughly enjoyable weekend away from the hustle and bustle of life."

"Helpful and friendly staff. Food very good and reasonably priced. Enjoyed our stay and will be back again."

"Stayed for one night, reception welcome was excellent, friendly staff team throughout our stay, breakfast staff excellent service, only to note tables were so close together it’s a maze to get to the buffet, could do with more spacing between tables, breakfast food choice and quality is very good, room was wonderful, very clean and decorated to a high standard, amenities very good, would be a nice addition to add biscuits to the tea/coffee tray in the room, overall a lovely place to stay and will return again."

"Room full of dust. Toilet dirty. Complained re this. When we went back to the room toilet still dirty. Went to the reception and got cleaning products an cleaned it ourselves. "

"First too was far too small, asked for upgrade and initially told it would cost £300 so refused. Next day offered bigger room for £120 and took it due to the room size and wardrobe to fit our clothes away. Meals at Breakfast were adequate, dinner menu could be improved by more choice. Sunday roast and Fish/Chips were ace but Steak Pie was not."

"Wonderful hotel close to the town. Short drive to a famous chocolate shop. A very lovely stay."