Ratings based on 139 Verified Reviews

3.9 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from AUS

Good location

Posted Apr 27, 2017
We stayed a total of two nights here for a wedding nearby. The hotel was in a great location, close to all the pubs and restaurants as well as Belleek Castle. Free parking was great and the staff were very accommodating. The hotel is extremely old and felt very dusty and mouldy. The rooms do not have air conditioning and even with the window open, it was extremely muggy and smelly in the rooms making it very difficult to sleep and feel comfortable.
5 out of 5
by pat

Posted Mar 18, 2017 on Hotels
excellent staff
2 out of 5
by Anne

Posted Mar 12, 2017 on Hotels
No pool/leisure area in operation. Hall on our floor smelt bar under refurbishment also. Did not live up to 4star billibyin any area
4 out of 5
by Patricia

An ideal location for exploring Mayo

Posted Mar 11, 2017 on Hotels
This hotel is in a location with easy access to the local town. The staff were just so friendly and helpful at all times. John the head barman was great company and engaged well with all customers. The breakfast food was very good indeed. My friends had dinner in the restaurant and they said it was beautiful . The hotel was let down by the poor maintenance of the bedroom, at least the one we stayed in. The main bedroom light was blown so we only had one ceiling light that worked. The curtains were literally hanging off the rail held on by bare strings , so these really need changing .Because of that they did not keep out the early morning light. The skylight window on the roof just left of the double bed was stuck in an open position so light beamed right in on top of us at 7.30am.So no chance of a lie in sadly. I did share these issues with reception and asked if they could address these issues while we were out all day, but nothing was addressed. If the maintenance issues were addressed then this would have been a really lovely place to spend the week end.
5 out of 5
Recommended
for Everyone
by A verified traveler from moneymore

Nice room and staff very helpful

Posted Mar 10, 2017
Staff couldnt do enough for us. Very central location
3 out of 5
by Veera

In the. City

Posted Mar 2, 2017 on Hotels
The room was ok and clean in an complicated apartment style
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel reception with open fire

Posted Mar 1, 2017 on Ebookers
Nice hotel where the staff are always friendly Stayed a few times here at the Ballina manor
5 out of 5
by Chris moran

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
3 out of 5
by Paul

Nice hotel convenient in centre of town

Posted Feb 18, 2017 on Hotels
The hotel was fine an food was exelent an service was sound. Exept we asked for a double room what we got was two single beds put together which we were disappointed as everything else was soundni
5 out of 5
by David taylor

This traveler left a rating score only Posted Feb 7, 2017 on Hotels