Balsam Vacations from $491

Property she rooms need to be updated. Location is wonderful and staff was friendly.

The property was great. It felt like a decently modern cabin in the woods. The people working there are absolutely amazing. Super friendly and curteous. The location is quite easy to find, it is quite steep up the hill. Every hotel we stay I try to give a review based on 3 things. 1. Hospitality, 2. Premise and experience 3. Above and betodn beyond I would give it all a 5 star except the going above and and beyond. There was about 2 occasions where I needed little bit of help and both were failed. I needed to borrow a computer mouse for an hour, I had to check in

The two bedroom is amazing if you are traveling with kids. I recommend this stay however I did not like that they were always trying to sell me a credit card or timeshare.

The amenities were great! Nice, new, and clean rooms with a breakfast buffet of hot foods, fruit, and just about anything you would want for breakfast. Compass has an outdoor pool, an indoor pool, a lazy river, an outdoor hot tub, and a lounging pool. The staff was courteous and helpful.

Checking in they tried to put me in a handicap room and not tell us room was paid in advance to..When I got in the room it was terrible smelled like a old folks home and bed was low and the couch and bigger room was not there.. So I called front desk and they tried to give me the run around saying they didn't know who I booked with and I cut her off right and told this will not do I want my room or We would go elsewhere....Then their attitude changed and we got our nice room.....The trees and bushes in the courtyard were way past needing a trimming...This is a great hotel but they must have changed managers for we having been staying here for 6 or 7 years now....And it has changed...