Ratings based on 1,273 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by Pär

This traveler left a rating score only Posted Jul 19, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2016 on Hotels
4 out of 5
by Christel

Posted Jul 9, 2016 on Hotels
The rooms appeared a little dated, especially the carpets which looked unhygienic and had stains.
4 out of 5
by MAX C K

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
5 out of 5
by Karl F from Near Chicago

Great place to stay!

Posted Apr 27, 2016 on Hotels
Frau Wagner, at the reception desk was the most helpful person I have EVER had help me at any hotel for anything! She was superb, knew me by name, made restaurant arrangements, informed me (with map) about how to get places, simply great, and always with a smile!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Comfortable & relaxing

Posted Feb 24, 2016
Pros: Proximity to the old town of Lubeck. The meals in the Kogge restaurant. The friendliness of the hotel staff.
Cons: As said before, the bathrooms.
Location: Perfect for sightseeing - ensure that you take up the guided tours avaiklable.
Excellent three night stay - reasonable extra cost of a single room stay. Very near the old town of Lubeck. Even the overnight snow was handled in an efficient manner to allow free access to and from the hotel; a testament to the German way of dealing with extreme weather. The hotel was very clean despite the on-going refurbishment. The only criticism I can make of the rooms is that the bathroom is obviously the next on the list for said refurbishment.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Great

Posted Dec 29, 2015
Great hotel, great location within walking distance to Lubeck's Old Town
5 out of 5
by Karin from Zurich

Perfect view

Posted Oct 29, 2015 on Hotels
Perfect view on the historic center
4 out of 5
by Ivan from Cary, NC

Lovely hotel in Lubeck

Posted Oct 23, 2015 on Hotels
Lovely hotel, very nice staff and very clean. Only ate in one of their restaurants which was "okay".