Posted Nov 6, 2016
While this hotel already had plenty of strikes against it (ex: hard to find, elevator issues, construction, lackluster cleaning efforts, etc.) I was actually going to give it a decent review. I travel to Baltimore for business often and since my company doesn't pay for hotel stays, I usually pay out of pocket for a hotel. This place was cheap and close enough to where I needed to be, So I chose to stay here twice. My last stay was uneventful until my checkout. On my departure. I found that degenerate had been in the back bed of my new F150 truck and left behind sexually explicit items in the bed of my truck. I was so embarrassed and disgusted by the entire situation, I quickly cleaned out the bed of my truck and rushed to my training.
That evening I called the hotel and asked to speak to the manager, but they have never called me back. Over the last several weeks, I have continued to call and leave messages with the manager and have not gotten a response. I have also left emails with the manager and at the corporate site. Still NOTHING. I wanted to give them an opportunity to discuss what happened before I went to social media, but they have refused to acknowledge my existence. Maybe they think the whole thing is "funny" but I can assure you, I am NOT laughing. The only thing worst than having your personal space violated is having management act as if they are too important or to busy to return your call.
Thanks, but I think I will be taking my business elsewhere.