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Thank you Madison, we appreciate your business and look forward to seeing you again.Stay Safe,DebraGeneral Manager
4/10 Poor
Dane
Apr 15, 2024
Disliked: Amenities
TV didnt work.. Fixtures with nails hanging out, furniture wasnt clean
Dane
Stayed 1 night in Apr 2024
Response from Debra on Apr 18, 2024
Im sorry Dane, we would have been happy to move you if we had known. Please let us know the next time.. the TV just need to scroll up on the remote. As for the fixtures we will look into this thank you.Stay Safe,DebraGeneral Manager
6/10 Okay
Samantha
Traveled with partner
Apr 13, 2024
Property had some age. One part has the doors inside and one part has the doors outside. Checked in after 10 pm due to traveling it was easy and simple.
Samantha
Stayed 1 night in Apr 2024
Response from Debra on Apr 14, 2024
Good Afternoon Samantha,Thank you for taking the time to write a review we appreciated this review, We are planning a renovation the owner is looking into this and pricing things out. We look forward to your next stay with us.Stay Safe,DebraGeneral Manager
Nicest place I've lodged in for many years! Will use this location for all future trips to Maryland!
LORETTTA
Stayed 2 nights in Mar 2024
Response from Debra on Apr 8, 2024
Good Afternoon Loretta,Thank you for this amazing review, please let us know when you are back in the area and I will upgrade your room type. We appreciate you gracious comments.Stay Safe,DebraGeneral Manager
Good Afternoon Krystie,I'm sorry about this, did you report this to the desk? we would have moved you and called in pest control to take care of this concern. Our apologies I wish I knew what room this was. Stay Safe,DebraGeneral Manager
Good Afternoon Elton,My apologies for my team not providing the service I require for this hotel. Feel free to contact me, If there is anything I can do for you.Stay SafeDebraGeneral Manager
Im sorry Francis, you were not happy with your stay. I would like more information so I know what needs to be corrected. My apologies this is not our standard to have bad service or unhappy customers. Feel free to contact me so I can get this correctedDebraGeneral Manager
Un lugar muy tranquilo buen precio realmente lo recomiendo
Brenda
Stayed 3 nights in Mar 2024
Response from Debra on Mar 29, 2024
Good Morning,Thank you for this amazing review, my team and I thank you and hope to serve you again in the near future...Stay Safe,DebraGeneral Manager
10/10 Excellent
Tenia
Mar 28, 2024
Tenia
Stayed 7 nights in Mar 2024
Response from debrA on Mar 29, 2024
Good Afternoon Tenia,Thank you for choosing Days Inn & Suites, we truly appreciate your business and look forward to a return visit.Stay SafeDebraGeneral Manager
6/10 Okay
Suresh
Traveled with family and small children
Mar 27, 2024
Disliked: Property conditions & facilities
Rooms are not well maintained and no furniture like sofas etc in room
Suresh
Stayed 1 night in Feb 2024
Response from Debra on Mar 27, 2024
Good Afternoon Suresh,Thank you for choosing Days Inn & Suites, our Suite rooms have couches not the standard rooms. We maintain all our rooms and getting ready to renovate hopefully within the year. We appreciate your business and hope to see you once again.Stay Safe,DebraGeneral Manager
Good Afternoon,Im sorry you felt the hotel or the outside noise was loud, Did you report this to the front desk for us to look into it?Please feel free to contact me if you have any questions.Stay Safe,DebraGeneral Manager
10/10 Excellent
tyler
Mar 22, 2024
tyler
Stayed 2 nights in Jan 2024
Response from Debra on Mar 23, 2024
Good Afternoon Tyler,Thank you for choosing Days Inn we appreciate your business and taking the time to let us know how your stay was with us. Hope to see you soon.Stay Safe,DebraGeneral Manager
2/10 Terrible
Adedayo
Mar 18, 2024
Adedayo
Stayed 1 night in Mar 2024
Response from Debra on Mar 19, 2024
Good Afternoon Adedayo,Im sorry your stay was not to your satisfaction. I ask if you can contact me so I can have a better understanding of what went wrong, and what I can do to fix it. I look forward to hearing back from you.Stay Safe,DebraGeneral Manager
Good Afternoon Jean,Thank you for the score you gave us, Can you give us a reason why? we cant fix what we dont know about. feel free to contact me. Stay Safe,DebraGeneral Manager
This is a motel not a hotel. They didn’t show pictures of the motel they had in a separate building. I feel scammed
Kinyuy
Stayed 3 nights in Mar 2024
Response from debra on Mar 14, 2024
In the description of the room you reserved it does state exterior entrance room, I apologize you missed it, this is why these rooms are cheaper. we could have upgraded you for just a few dollars more if you wanted.Please Stay Safe,DebraGM
2/10 Terrible
Stacey-Ann
Business traveler
Mar 9, 2024
Disliked: Staff & service
The room was so many noise and the bed and alll was vibrating when sleep the keys don’t work the elevator not working for days
Stacey-Ann
Stayed 4 nights in Feb 2024
Response from Debra on Mar 14, 2024
Good Afternoon,We notified everyone at check-in with a letter about the elevator and received your signature that you under stand, and offered all guests help with their luggage if they needed help... and it was only down over the weekend, our apologies, this is not an everyday occurrence. I'm not sure what you mean the bed was vibrating, we dont have vibrating beds... my apologies Stay SafeDebraGM
No hot water, notified the staff at the desk claim to have reset the button only to have hot water for 34 seconds. Key cards kept deactivating such a waste of money staying there.
Shayla
Stayed 2 nights in Mar 2024
Response from Debra on Mar 4, 2024
There was hot water Ma'am hot water tanks were at 132 degrees each there are 2 tanks in each building all brand new. I appreciate you letting me know. Key cards do deactivate if you put them near your car keys, cell phones or even credit cards. I will remind my staff to remind the guests of this. Thank you for staying with us.Stay SafeDebraGM
Good Afternoon Meejung,Im sorry your stay was not to your satisfaction, I would like to know what I could do to change your experience. Feel free to contact me anytime.Stay Safe,DebraGeneral Manager
No customer service at all when I checked out the 29th of feb at 7:30 … unfriendly at all.
Melbin
Stayed 1 night in Feb 2024
Response from Debra on Feb 29, 2024
Mr. Melbin,I am so sorry I will speak to my employee, this is not acceptable at all.I do hope you will come back and give us another try, I will speak to my employee Stay SafeDebraGeneral Manager
Good Afternoon Jeffrey,Thank you for your great score you gave us and the kind words about your stay with us. We look forward to your next stay with us.
6/10 Okay
Ronytabh
Feb 8, 2024
Ronytabh
Stayed 1 night in Feb 2024
Response from Debra on Mar 21, 2024
Good Morning Ronytabh,Im sorry your stay was not completely to your satisfaction, I do hope you give us another chance please, We look forward to serving you againStay Safe,DebraGM
6/10 Okay
Robert
Feb 4, 2024
Liked: Cleanliness
reported plugged sink first morning, never fixed. do not understand how housecleaning could clean sink without noticing and reporting also.
Robert
Stayed 3 nights in Jan 2024
Response from Debra on Feb 5, 2024
Good Afternoon,I do apologize for the lack of service that we provide, I do not know the whole story on this incident but I will find out between our housekeeping team and Maintenance team. I appreciate you bringing this to my attention.Stay SafeDebraGeneral Manager
6/10 Okay
INGRID
Traveled with family
Jan 28, 2024
Broken furniture, no tv control and room very cold. Per the front desk the room had not been in use and it would take time to warm up.The bed comforter and extremely hot water to shower. Breakfast had one broken waffle make as well as the toaster.
INGRID
Stayed 2 nights in Jan 2024
Response from Debra on Jan 29, 2024
Good Afternoon,Thank you for taking the time to let us know how your stay was, as for breakfast we only have 1 waffle maker out and the spare works just fine. I tested the toaster and as well this is working as well, I'm sorry it was not working for you, but anyone would have been happy to assist you. I will speak to housekeeping on TV remotes in the room, this is their job to make sure all is provided for our guests, we do have extras at the desk also.We do hope to see you again.Be Safe,DebraGeneral Manager
Good Afternoon Winston,Thank you for taking the time to let us know how your stay was with us, We do look forward to serving you again in the near future.Stay SafeDebraGeneral Manager
Good Afternoon,Thank you for reaching out to us, we are curious to know why the low score? Is there a reason? We do hope you give us a 2nd chance.Stay Safe,DebraGeneral Manager
Good Afternoon,Im sorry you feel this way, was there anything you needed where we could have helped you? feel free to contact us if there a question or concern you may have.DebraGeneral Manager
Was on business so if was okay for the sleeping i needed.
Mary
Stayed 1 night in Jan 2024
Response from Debra on Jan 19, 2024
Hi Mary,Thank you for choosing Days Inn, we appreciate your Business and this amazing score you have given us. If there is anything you need on your return visit please feel free to contact me.Stay Safe,DebraGeneral Manager
8/10 Good
Marlon
Jan 14, 2024
Liked: Cleanliness
Marlon
Stayed 1 night in Jan 2024
Response from Debra on Jan 17, 2024
Good Afternoon Marlon,Thank you for giving us this score it is well appreciated, We do hope to see and serve you again in the near future.Stay SafeDebraGeneral Manager
Good Afternoon,Im sorry your stay was not to your liking, If we were given the opportunity to fix what was wrong we could have turned this around for you. We do hope you give us another chance.Stay SafeDebraGeneral Manager
Happy New Year,Thank you for choosing Days Inn, I do hope your stay was a comfortable one, I will share your comments with my team.Be SafeDebra General Manager
Happy Holidays,Thank you for taking the time to let us know about your stay, I shared this with my team and they as well were very happy.Happy New Year,DebraGeneral Manager
Got good bang for my buck. Room was clean, quiet, and comfortable. It also had good amenities like A.C., TV, alarm clock, bedside lamps, Microwave, Fridge, etc. Room charge included free breakfast. Had a pleasant stay.
CYRIL
Stayed 1 night in Dec 2023
Response from Debra on Jan 1, 2024
Happy Holidays Cyril,Thank you for choosing Days Inn, it was our pleasure to serve you. We are happy you enjoyed your stay with us, and we look forward to serving again in the near future.Be Safe,DebraGeneral Manager
There was breakfast, the cleaners clean my room and changed my sheet and toiletries.
Charity
Stayed 4 nights in Dec 2023
Response from Debra on Jan 1, 2024
Happy Holidays Charity,Thank, you for choosing Days Inn, I have shared your amazing comments with our Housekeeping team. and the appreciated all your kind words... Thank you.Be SafeDebraGeneral Manager
2/10 Terrible
Roman
Dec 28, 2023
Roman
Stayed 1 night in Dec 2023
Response from debra on Jan 19, 2024
Good Afternoon Roman,I'm sorry to see your stay was not to your satisfaction, If there is something we should know about please feel free to contact me.Stay Safe,DebraGeneral Manager
4/10 Poor
RONALD
Dec 25, 2023
On the site it told me one price and at the facility it was another price
RONALD
Stayed 1 night in Dec 2023
Response from Debra on Dec 27, 2023
We charge the 3rd party not you, if it was booked through a 3rd party and we get less money for the room through them, and you pay them what ever the quote you which id higher than what we paid. I cannot look this up without any information from you, I am only assuming this is what happened. Please call me if you need more answers.Happy New YearDebraGeneral Manager
6/10 Okay
Rosa-Leea
Traveled with partner
Dec 19, 2023
Disliked: Amenities
Overall the experience was mediocre, the first. Thing that I didn't like is that the rooms don't look similar to what it looks like online . Also my room smelled like someone smoked a cigarette and so the air from the air conditioning stink filter probably needs a change, there was no microwave in my room and need to go to the front desk so that the receptionist could heat my food up which was very inconvenient. All it had for breakfast was pork sausage and waffles , bagels and pastries the juices taste spoiled and watered down.. moral of the story you get what u payed for . Wasn't a horrible experience but I expected a little more it gave "motel vibes"
Rosa-Leea
Stayed 2 nights in Dec 2023
Response from Debra on Dec 19, 2023
Hi Rosa-Leea,I'm sorry you were not happy with your stay, our Exterior rooms are stated exterior rooms and we don't advertise we have a microwave and fridge in the room. We do have a full breakfast other than eggs, our juices are not watered down, there is no way for us to even do that, but we would not do this to begin with.. Have a safe HolidayDebraGeneral Manager
Had a good experience at this hotel, it was neat & service was decent.
Victor
Stayed 2 nights in Dec 2023
Response from Debra on Dec 18, 2023
Good Morning Victor,Thank you for the review you have given us, I did share this with my team and all were happy. Please have a safe and wonderful Holiday season.Stay Safe,Debra General Manager
8/10 Good
Charles
Dec 17, 2023
Charles
Stayed 1 night in Dec 2023
Response from Debra on Dec 18, 2023
Good Morning Charles,Thank you for choosing Days Inn and letting us know how your stay was with us. I will share this with my Team.Please have a good and safe holiday season.Stay Safe,DebraGeneral Manager
8/10 Good
Eric
Dec 13, 2023
Eric
Stayed 1 night in Dec 2023
Response from Debra on Jan 7, 2024
Happy New Year Eric,Thank you for taking the time to let us know how your stay was with us. I will share this with my team.Be Safe,DebraGeneral Manager
8/10 Good
Zachary
Traveled with partner
Dec 8, 2023
Liked: Cleanliness, staff & service, amenities
Zachary
Response from Debra on Feb 15, 2024
Good Afternoon Zachary,Thank you for choosing Days Inn and was a pleasure to serve you. We look forward to your next stay with us again.Stay Safe,DebraGeneral Manager
4/10 Poor
john
Traveled with family
Dec 6, 2023
john
Stayed 4 nights in Dec 2023
Response from Debra on Dec 7, 2023
Good Afternoon John,Thank you for taking the time to place a review on your most recent stay with us.Thank youDebraGeneral Manager
8/10 Good
john
Business traveler
Dec 3, 2023
Liked: Staff & service, room comfort
john
Stayed 1 night in Dec 2023
Response from Debra on Dec 7, 2023
Good Afternoon John,We appreciate the great score you have given us, thank you.We look forward to serving you again in the future.DebraGeneral Manager
Good Afternoon Sir,I wanted to send the maintenance team over to your room when he arrived, I explained he works evenings and you told me you just wanted me to know and not to send him, I insisted to send him when he arrived but again you told me you just wanted us to know.Nothing was mentioned about the room to me, so my apologies, we could have moved you to another room to your satisfactionIm sorry sir we wanted to correct your concerns, but you told me not necessary for him to comHave a safe Holiday
Thank you Jose,We appreciate your business and we look forward to seeing you again.Happy Holidays and be safeDebraGeneral Manager
8/10 Good
Canneka
Nov 23, 2023
Canneka
Stayed 1 night in Nov 2023
Response from Debra on Dec 18, 2023
Good Morning Canneka,Thank you for choosing Days Inn & Suites, I'm happy to see your stay was a good one and the service was good as well. Please have a wonderful Holiday Season!Stay Safe,DebraGeneral Manager
Ho Stephanie,My team and I would like to thank you for choosing the Days Inn, we appreciate your business, and we look forward to a return visit with us.Stay Safe through the upcoming holidaysDebraGeneral Manager
10/10 Excellent
Tee
Nov 10, 2023
Tee
Stayed 1 night in Nov 2023
Response from Debra on Nov 14, 2023
Good Afternoon Tee,Thank you for tasking the time to score us with an amazing score, my team was very excited. We look forward to serving you again.Stay Safe through the up coming holidaysDebraGeneral Manager
10/10 Excellent
osman
Oct 29, 2023
osman
Stayed 1 night in Oct 2023
Response from Debra on Oct 30, 2023
Good Afternoon Mr. Osman,Thank you for this amazing review, my team and I thank you very much for this score, my team works very hard to make sure our guests are comfortable within their surroundings.Stay Safe,DebraGeneral Manager
Thank you Antonino,We appreciate the time you took to let us know about your stay with us. We do look forward to serving you againStay Safe,DebraGeneral Manager