Ratings based on 2,345 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel!

Posted May 4, 2016
Nice hotel: comfortable rooms, friendly staff, great breakfast, and very good location.
Comment from Hotel Management
May 4, 2016 by Embassy Suites Baltimore Management, Hotel Management
Thank you for your comments. We are so happy to hear that you enjoyed your experience with us. We hope this will be just one of many visits for you to the Embassy Suites Baltimore Inner Harbor.
4 out of 5
by A verified traveler

Location

Posted Apr 28, 2016
Excellent location. Decor dated but room functional.
Comment from Hotel Management
May 4, 2016 by Embassy Suites Baltimore Management, Hotel Management
Thank you for your review. We are happy to hear that you enjoyed your stay. We hope you will come back soon.
3 out of 5
by A verified traveler from Hillside NJ

Used To Be Good

Posted Apr 17, 2016
Stayed there at least three times. Very desapointed. We got the 2 bedroom suite. Toilet leaking in one of the bathrooms (which was sealed upon request), ventilation fan didn't work on both bathrooms. I spoke with the manager about it, (Jay) he sent someone up, the person said he had to check the roof and it was the last I heard of it. Upon checkout I mentioned it again to the same manager, all he said was "stranged!". We were there for four nights. Definitely NOT worthy the money if you're looking for more than a bed to crash.
Comment from Hotel Management
May 5, 2016 by Embassy Suites Baltimore Management, Hotel Management
Please accept our sincere apologies for your experience. We will be sure to address your concern with Jay and the engineering team. We hope to have another opportunity in the future to make it right for you.
4 out of 5
by A verified traveler

Posted Apr 17, 2016
Great stay. Parking is easy. Bathroom is small. Overall all, good.
Comment from Hotel Management
Apr 19, 2016 by Embassy Suites Baltimore Inner Harbor, Hotel Management
Thank you for your review. We are happy to hear that you enjoyed your stay. We hope to welcome you back soon.
5 out of 5
by A verified traveler from baltimore

Great hotel close to the inner harbor.

Posted Apr 8, 2016
The hotel had a continental breakfast which was the best free breakfast I have ever had. Bravo! The evening reception was disappointing as they weren't clear on where it was and did not keep the food replenished. The room was laid out nicely and was tidy. The bathtub however did not have any slip resistant features to it and our toddler slipped and choked on the water and bumped her head.
Comment from Hotel Management
Apr 19, 2016 by Embassy Suites Baltimore Inner Harbor, Hotel Management
Thank you for taking the time to share your experience. We appreciate your comments about the evening reception and I will share them with our team in hopes to prevent issues like this in the future. We are very sorry to hear about your toddler and we hope she is doing well.
4 out of 5
by A verified traveler

Clean hotel, great location

Posted Apr 1, 2016
Pleasant overnight stay, while in town for the light city fest. Great location from the inner harbor about 1/2 mile (10min walk). Room was clean, bed was comfy, and staff was warm and helpful...would definitely stay here again! *only thing of note the TV and lamp were stretched across the wall to be plugged in under the window which didn't seem safe for the curtains to be resting on top of an electrical plug
Comment from Hotel Management
Apr 6, 2016 by Embassy Suites Management, Hotel Management
Thank you for your review. We are happy to see that you overall enjoyed your stay. We appreciate your feedback and will look into other options for the cords. We hope to see you again soon.
3 out of 5
by A verified traveler

Posted Mar 23, 2016
The airconditioning of the living room seems doesn't work properly. The elevator is very loud. The elevator is not clean. But all in all, it is OK. The location is very good.
Comment from Hotel Management
Apr 6, 2016 by Embassy Suites Management, Hotel Management
Thank you for taking the time to share your comments. We are very sorry to see that you were not satisfied with your stay. I will share your comments with our housekeeping and engineering team and we will do everything to prevent these issues from repeating. We hope to have another opportunity to host you in the future.
4 out of 5
by A verified traveler

Good hotel

Posted Mar 19, 2016
A hotel which we would have not chosen but one which fulfilled what we wanted. A clean well run hotel
Comment from Hotel Management
Mar 22, 2016 by Embassy Suites Management, Hotel Management
Thank you for your comments. We are happy to hear you enjoyed your stay and we hope you will return soon.
4 out of 5
by A verified traveler

Downtown

Posted Mar 19, 2016
The hotel was very nice but the area downtown seems to be covered with shady characters, beggars and some gangster looking groups of young men, I was not very comfortable walking around and would not do it alone at night if at all.
Comment from Hotel Management
Mar 22, 2016 by Embassy Suites Management, Hotel Management
Thank you for your comments. We are very sorry about any issues you experienced outside of the hotel. We take your safety and security very seriously while you are with us. We hope to have the opportunity to host you again soon!
5 out of 5
by A verified traveler

Comfortable hotel close to the Convention Center

Posted Mar 13, 2016
Pros: Inviting atmosphere, dedicated staff
Great experience, friendly staff, free happy hour drinks, spacious and quiet rooms
Comment from Hotel Management
Mar 14, 2016 by Embassy Suites Baltimore Inner Harbor, Hotel Management
Thank you for your comments. We are delighted to hear you enjoyed your stay. We hope this is just one of many visits you will have with us.