I would not recommend this hotel 2 any1!
Posted Jul 27, 2016 on Hotels
There were so many things wrong here that it's easier 2 simply list them:
Outside was untidy with trash blowing n the parking lot and the trash cans outside were overflowing
The lobby needed cleaning. It was far less than inviting
The room was NOT clean
The towels were dingy and so was the discolored shower curtain, so I bypassed a shower
The wall paper was peeled off from the ceiling down 2 the middle of the wall
The carpet needed cleaning or at least a good vacuuming
The kitchen floor was sticky
The AC and something n the kitchen area were very loud
The bed was made and the sheets looked ok, but I had only 2 mismatched pillows and it was quite uncomfortable
The windows looked as if they have never been washed so any possible view was marred by dirt of the ages
The kitchen was quite clean, but I couldn't bring myself 2 cook or eat n the room
If I hadn't been really tired I would have simply left.
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review of your stay. The situation you described regarding your stay is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are coaching the staff on cleanliness and detailed maintenance. Thank you very much for providing us with your feedback. We hope that you will give Extended Stay the opportunity to prove this is not the norm and provide you with a better stay the next time you're in the area.