Ratings based on 219 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Dust your hotel

Posted Feb 20, 2017
Hotel was great but rooms had a lot of dust in it, which prompted our allergies and tissue boxes were empty. Cleaning staff didn't speak or understand English.
Comment from Hotel Management
Feb 22, 2017 by Chase M., Hotel Management
Thank you for staying with us. We will be sure to share the issues you had with our Housekeeping Team to ensure that we tackle this matter. Cleanliness is one of our top priorities and we will be sure to address this issue. We hope to serve you again on another stay to allow you to see that we have listened and fixed this matter.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Lovely!

Posted Jan 20, 2017
It is located by the woods...nice quiet area. Bathroom was spectacular! Beds were soft and the room was beautiful. I really enjoyed my stay. It was just overnight but I was very pleased with the amenities. The room was pretty modern. Microwave, refrigerator, coffee maker
Comment from Hotel Management
Jan 20, 2017 by Chase M., Hotel Management
It was our pleasure to serve you. We're glad to hear that you enjoyed your stay with us. We hope to serve you for all of your travels to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manassas, Va

Close to bwi airport with free shuttle

Posted Jan 15, 2017
Pros: Close to bwi airport with free shuttle
Close to bwi airport with free shuttle and a free breakfast
Comment from Hotel Management
Jan 16, 2017 by Chase M., Hotel Management
Thank you for staying with us. It was our pleasure to serve you. We're glad you were able to utilize our complimentary shuttle and breakfast. We hope to serve you again on all of your future stays.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
Very nice staff, hotel and Ms. Bridgette is good person, friendly.
Comment from Hotel Management
Jan 9, 2017 by Chase M., Hotel Management
Thank you for taking the time to let us know about your stay. It was our pleasure to serve you. We will be sure to let our team member know how much their service meant to you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice everything

Posted Jan 8, 2017
Ms. Bridgette is very nice, the lady very friendly, good person, thanks you
Comment from Hotel Management
Jan 9, 2017 by Chase M., Hotel Management
Thank you for taking the time to let us know about your experience and for showcasing one of our associates. We look forward to welcoming you back again on future stays.
5 out of 5
Recommended
for Everyone
by A verified traveler from Landenberg, PA

Pleasant, comfortable

Posted Dec 31, 2016
Pros: Breakfast, bed, location, airport shuttle
Location: Handy to the airport and downtown Baltimore. It was a short ride to the Aquarium. Short shuttle to the airport was essential to our plans.
We had 2 rooms and both were very nice, comfortable and clean. The hot breakfast was great at 6:30. Nice variety of food. Two TVs and newspapers in the breakfast room were a nice diversion. Staff was very friendly and pleasant. Daughter got shuttle at 4:05 AM without a hitch. We didn't have time to use pool and fitness center. Handy to both airport and the Baltimore Harbor.
Comment from Hotel Management
Jan 2, 2017 by Chase M., Hotel Management
It was our pleasure to serve you. We're pleased to hear that you enjoyed your stay with us and that we helped to meet each of your needs. We hope that we will be able to serve you again for any travel needs to our area in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodstock, MD

Nice Hotel for Business or Pleasure

Posted Dec 9, 2016
My stay was excellent. The room owes clean and comfortable. The staff was friendly, knowledgeable and very supportive. I would stay there again.
Comment from Hotel Management
Dec 12, 2016 by Chase M., Hotel Management
It was our pleasure to serve you. Our team is thrilled to hear that we helped to make your stay and enjoyable one. We look forward to your upcoming travels and anxiously awaiting your return.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel for a quick stay

Posted Nov 25, 2016
The person who waited on us as we checked in was incredibly rude, but the remainder of our stay was pretty good. The room was clean and pretty modern and comfortable. After staying the previous weekend in Baltimore at another Marriott Hotel, the Residence Inn, the breakfast did not compare, so do not expect too much from the free breakfast, because after all it is free.
Comment from Hotel Management
Nov 30, 2016 by Chase M., Hotel Management
It was our pleasure to serve you. Please accept our most sincere apologies for one of our front desk team members not providing the best service possible. We will make sure to work with each of our team members to ensure that this was an isolated issue. We hope that we might be able to serve you better on a future stay.
5 out of 5
Recommended
for Families
by A verified traveler from US

Clean ,neat , and, comfortable

Posted Nov 15, 2016
Pros: It was away from the city, yet close enough for easy return. This allowed for a quiet and relaxing time.
Cons: I did not really have any complaints regarding the Hotel or the service. However we were there for a meeting, and then returning the next day. Because of that situation I found everything to be very good.
Location: There was little to do without having to use the Shuttle or your own means of transportation The Jimmie Johns did supply very good service,
Comment from Hotel Management
Nov 18, 2016 by Chase M., Hotel Management
We're glad to see that you had an enjoyable stay with us. We are glad to hear that we met each of your needs and hope to see you again soon for a future stay at our property.
5 out of 5
by A verified traveler

Posted Nov 11, 2016 on Hotels
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you for taking the time to let us know about your experience. We hope that you will stay with us again on another future trip to our area.