Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Posted Oct 19, 2016
I really enjoyed my stay and would gladly recommend it to my friends.
Comment from Hotel Management
Oct 22, 2016 by hotelstaff, Hotel Management
Thank you for your great feedback!
3 out of 5
by A verified traveler from MN

The internet was boring

Posted Oct 4, 2016
The internet need some work. Can't count the amount of time I had to put in the password. And couldn't even browse that better
Comment from Hotel Management
Oct 15, 2016 by hotelstaff, Hotel Management
I'm so sorry for your internet troubles. We are working hard to better our internet for our guest.
4 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you for rating our hotel. Karen Santana General Manager
4 out of 5
by A verified traveler

Just don't use the bathroom.

Posted Sep 2, 2016 on Hotels
The lobby and the actual room was fine. No problems there. The problem was the bathroom. As soon as I walked in...my feet were sticking to the floor. Along with the few strains on hair that were stuck to it as well. I laid all the extra towels on the floor so I didn't have to touch it. The bathroom is also extremely small. Which obviously cannot be changed. The next morning there were rust stains in the tub and a few more black hair strans. Then as I was showering the tub continued to fill. I'm assuming the pipes were clogged with who knows what. I never complained as I was only there for a night and left early in the morning.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you very much for taking the time to give us your feedback, I am very sorry that you did to read that your guest room bathroom was not cleaned, I read your comments I am very shocked, since this is not something we hear often from our guest. I have spoken to the housekeeper that cleaned your room and appropriate actions were taken, I hope you will give us another opportunity to provide you with a much better experience in the future. Sincerely, Karen Santana General Manager
3 out of 5
by A verified traveler

Posted Aug 26, 2016
The hotel staff were very friendly and accommodating, they were FABULOUS!
Comment from Hotel Management
Aug 30, 2016 by Karen Santana , Hotel Management
Thank you for taking the time to give us a review, We are 100% dedicated to making all stay a fabulous experience and we are so happy to have made that happened for you, Hope to be of your service soon.
1 out of 5
by A verified traveler from Canada

Never going back here - Dirty & poorly maintained

Posted Aug 10, 2016
Pros: Nothing
Cons: Attention to detail, maintenance, upkeep, front desk Indian clerk friendliness
From a check-in where the desk clerk told us we were lying because we told him that we were told to book two twin rooms to have a chance of getting adjoining rooms, to the state of the rooms and the breakfast, this is one of the worst hotel stays we have had in a long time. The room: the carpets were so dirty that our feet and shoes were sticking to them as we walked. Disgusting. the bathroom sink had a faucet that leaked onto the floor when it was opened fully. The shower know, shower head were all loose from the wall and as you pulled on the shower knob to adjust the water the whole thing would come out of the wall (with the shower head) about 8 inches. Breakfast had powdered eggs & bad coffee-AWFUL. The irons in the rooms were some no name brand cheap irons that a) didnt work well at all, took us 20 minutes to get a shirt done and we had to get 5 people ready between 2 rooms for a wedding. The other iron the cord wouldnt stay pulled out- we called the front desk to have it changed but no body bothered to come and replace the iron. The a/c in one room kept cutting in and out, and took forever to cool the room., the other one worked ok. the hair dryer is a cheap and lo powered one as well. The shampoo and soaps were just the worst you could buy, and the conditioners were even runny and watery. Really I havent seen this many cheap things put together into one hotel as I have here. When we left here we stayed at a 3 Star Hilton and what a difference. Never coming back here!
5 out of 5
by A verified traveler

Clean and comfortable

Posted Aug 8, 2016 on Hotels
The lobby was very nice and the staff very friendly and helpful. Would use again. Very clean updated rooms.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
I sincerely appreciate your feedback and hope to be of service to you in the future.
4 out of 5
by Michael from Ft Worth

Great hotel

Posted Aug 6, 2016 on Hotels
Nice hotel at a good price and convenient to where I need to go
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Thank you very much for you kind review, it made us smile. Karen Santana General Manager
5 out of 5
by Jeffrey

Posted Aug 6, 2016 on Hotels
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
We are so happy you liked our hotel, Thank you. Karen Santana
5 out of 5
by Rose from Florida

Posted Jul 31, 2016 on Hotels
great location, clean, breakfast is ok
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
We are so happy you liked our hotel.