Ratings based on 270 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from WV

Family Visit

Posted Mar 21, 2017
Pros: Staff was very helpful, room, lobby & hallways were all exceptionally clean.
Cons: Only complaint was the bathroom floor was a bit "sticky", almost as if a soft drink had been spilled but not did not get cleaned up completely.
In the area for a surprise birthday party - booked Holiday Inn Express through Expedia. Staff, hotel, price and location were perfect. We would definitely stay there again! Overall great experience! :)
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2016 on Hotels
3 out of 5
by A verified traveler

Standard Holiday Inn Express, no more, no less

Posted Dec 19, 2016 on Hotels
The room keys did not work well, and the coffee served with the free breakfast was lukewarm. Aside from that, the stay was fine.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 19, 2016
The staff was great as was the continental breakfast, but the bed was very uncomfortable
Comment from Hotel Management
Dec 19, 2016 by Mark, Hotel Management
Thank you for your comments. We really appreciate hearing about your stay as this helps us to continuously improve the hotel's service and facility. Again, I thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Dec 18, 2016 on Orbitz
Pros: Location!
Cons: none
Location: Dutch Amish Shopping Plaza across the street!
Great corner room! Cozy! Excellent internet! Fantastic location!
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
I got some well needed rest,in a very comfortable room
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you
3 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience with us.
2 out of 5
by A verified traveler

Not a hotel I want to stay at again!!!

Posted Nov 21, 2016 on Hotels
We were wakened by loud pounding on doors, loud talking, glass breaking in the hall, possible drug bust. Next morning, glass still scattered throughout the hallway. Police were interviewing/investigating something in the lobby. We never stayed for breakfast and got out of that hotel AS SOON AS POSSIBLE and WILL NOT EVER STAY at that hotel in Hunt Valley. I have stayed at several other Holiday Inn Express's but never had an experience like that. My room mate and I were VERY DISAPPOINTED and considered asking for our room fee to be refunded. Thanks and have a wonderful day, Rev. Dr. Charles W. Taylor, Jr.
2 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
The Room was very load and you could hear all the cars passing by through the windows.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you for your comments. The comfort of all our guest is very important to us. We will resolve the concerns you have identified. We appreciate your taking the time to notify us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Money Well Spent

Posted Oct 24, 2016 on CheapTickets
Pros: The room and the breakfast.
Location: A lot of restaurants and fast food. Easy access to everything.
I booked my stay through cheaptickets.com. The staff was polite and courteous. The hotel lobby was clean and so was my room. Towels, sheets and bathroom all clean. I stayed one night (Saturday) and reserved a king size bed. This hotel is smoke free which is awesome. The cable has HBO, ESPN, TNT, TBS, CNN to name a few. Quite a selection of cable channels. The breakfast buffet was well put together. It consisted of various fruits, juices, yogurt, coffee, tea, hot chocolate, milk, cold cereal, eggs (scrambled and hard boiled), bacon, turkey sausage links, pancakes, toast, bagels, croissants, english muffins cinnamon rolls, biscuits & gravy. The buffet was open from 7am-noon due to a promotion the hotel was running for the weekend. I always enjoy my stay at Holiday Inn Express hotels. Definitely money well spent.
Comment from Hotel Management
Nov 15, 2016 by mark@hiexpresshuntvalley.com, Hotel Management
Thank you for taking the time to share your comments with us.