Great View, staff, shabby, poor management
Posted Feb 25, 2017
Check in staff, restaurant staff, cleaning staff very helpful. Room had a gorgeous view. However, hotel was worn down, bed uncomfortable and dark. No light in the closet made it impossible to pack or see things. Most upsetting, I was charged for a video/movie I never watched. Snuck into the online check out and no way to contest on line. Only one staff at check-out desk meant a line 12 deep at 8:00AM (prime check out time). Had the sense of being duped.