Our hotel of choice for Baltimore
Posted Apr 12, 2017
Valet staff greeted us and helped with our baggage as soon as we arrived. Check in was easy and efficient, which we very much appreciated after a 6 hour drive. The room was clean, well appointed and cozy. The bathroom was small, but there was instant hot water, which was heaven. Speaking of heaven...the bed...omg comfortable. Words can't even describe how much we loved the bed. The room was well cleaned when we returned from our daily activities. Had supper in the tavern and it was delicious. Breakfast in the bakery was very nice. The lobby is beautiful and very comfortable. The staff was always pleasant and asked how our stay was going. We needed a pharmacy the first night and Kevin took the time to find one for us, gave us a map and explained the best way to get there. After we checked out, they held our bags for us so we could do one last activity, which we appreciated. I wish I had understood the valet system a little better. We used the car once while there and wouldn't have paid $31/day if I'd realized I could take it to the garage myself for $15/day.
Comment from Hotel Management
Apr 15, 2017 by Customer Service, Hotel Management
Thank you for the 4-star rating and review, Sharon!
It's fantastic you had such a wonderful experience with us! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!
We look forward to hosting you again soon and to sharing an even better experience with you! Have a lovely day!